Study English as a Second Language Online Course and Improve Verbal and Written Communication Skills in the Workplace

Our English as a Second Language Online Course helps identify and fix deficiencies in effective workplace communication. It is designed for people with intermediate competency in English as a second language. It will provide the knowledge and tools to improve verbal and written communication skills, and the chance to practice them.

You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.

This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. For more information about our popular English as a Second Language Online Courses, please check us here at Courses For Success!

What you will learn with our English as a Second Language Online Course

• acknowledge existing skills in the areas of Speaking, Listening, Reading and Writing.
• recognize gaps in skills compared to workplace communication needs.
• understand cultural and workplace influences on communication and how to function within them.
• learn and practice effective skills for oral and written communication, including technical forms such as email and videoconferencing.
• develop an individual Action Plan for continued skill reinforcement and growth.

English as a Second Language Online Course - Requirements

The English as a Second Language A Workplace Communications Primer Course is delivered 100 percent online 24/7.

To successfully complete this course, a student must:

• Have access to the internet and the necessary technical skills to navigate the online learning resources
• Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
• Be a self-directed learner
• Possess sound language and literacy skills

Quick Course Facts

1. Course content is structured for easy comprehension
2. Registered students gain unrestricted access to the English as a Second Language A Workplace Communications Primer Course
3. All course material is available online 24/7 and can be accessed using any device
4. Study online from anywhere in your own time at your own pace
5. All students who complete the course will be awarded with a certificate of completion

For any additional questions please see our comprehensive FAQS tab above.

English as a Second Language Online Course Outline

Session 1: Course Overview

Employees who learn English as a second language show a strong commitment to mastering a language other than their original tongue. Because of social factors and workplace needs, there are minor distinctions between languages that might generate or exacerbate the language barrier for employees who grew up speaking a language other than English.

Learning Objectives:

• acknowledge existing skills in the areas of Speaking, Listening, Reading and Writing.
• recognize gaps in skills compared to workplace communication needs.
• understand cultural and workplace influences on communication and how to function within them.
• learn and practise effective skills for oral and written communication, including technical forms such as email and videoconferencing.
• develop an individual Action Plan for continued skill reinforcement and growth.

• Pre-Assignment
• Pre-Assignment 1
• Pre-Assignment 2
• Pre-Course Assessment

Session 2: Self Awareness – Skills of Self and Others

Our personality, values, and cultural upbringing can all have an impact on the message we deliver and how we deliver it as communicators. In this session, you'll have a chance to look at some of your personality qualities that can affect your ability to transmit and receive successful communication. After that, you'll learn how to recognize and operate with these characteristics.

Topics to be discussed include:

• Skills, Influences and Environment, Part One
• Skills, Influences and Environment, Part Two
• Skills, Influences and Environment, Part Three
• Skills, Influences and Environment, Part Four

Session 3: Words and Positive Workplace Culture

There are several factors that influence how a word's meaning is interpreted. The literal definitions of the words have been agreed upon and documented. The connotation can change depending on the culture or even the age group. In this workshop, you'll learn more about these factors and how to make good communication decisions.

Topics to be discussed include:

• Language in the Workplace, Part One
• Language in the Workplace, Part Two
• The Tone of the Message, Part One
• The Tone of the Message, Part Two
• The Tone of the Message, Part Three
• The Tone of the Message, Part Four
• The Tone of the Message, Part Five
• Reflective Journal, Part One
• Reflective Journal, Part Two

Session 4: Productive Conversations

Active listening is essential for productive talks, not only for the words themselves, but also for the meaning behind them. A successful conversation occurs only when each participant pays attention and responds deliberately, not merely to be heard, but also to be effective.

Productive Conversations

Active listening is essential for productive talks, not only for the words themselves but also for the meaning behind them. A successful conversation occurs only when each participant pays attention and responds deliberately, not merely to be heard, but also to be effective. 

Topics to be discussed include:

• Defining Emotional Intelligence, Part One
• Defining Emotional Intelligence, Part 2
• Productive Word Choices, Part One
• Productive Word Choices, Part Two
• Productive Word Choices, Part Three

Session 5: Telephone/Videoconferencing

Many people still conduct business via the phone, both in the office and while traveling or in locations where internet connection is limited. Videoconferencing combines the convenience of a phone call with the visual benefit of face-to-face communication, but it also comes with its own set of obstacles.

Topics to be discussed include:

• Review
• Telephone/Videoconferencing, Part One
• Telephone/Videoconferencing, Part Two
• Telephone/Videoconferencing, Part Three
• Telephone
• Videoconferencing, Part One
• Videoconferencing, Part Two

Session 6: Wordsmith’s Toolbox

There are hundreds of grammar rules in the English language. It's impossible to keep track of them all. You will begin to think "that simply doesn't sound right" when you immerse yourself in the language via conversing, reading, writing, watching television, and movies.

Bones of Good Writing

The goal of proper grammar is to ensure that words are structured in a clear, correct, and understandable manner. There are standards for grammar and spelling, but the English language is particularly difficult to master since there are exceptions to the rules. There are also numerous norms passed down through the centuries that today's communicators do not acknowledge or apply in practice.

Topics to be discussed include:

• Parts of Speech
• From Words to Sentences
• Punctuation, Part One
• Punctuation, Part Two
• Punctuation, Part Three
• Grammar Guidelines

Session 7: Putting Words to Work

Relationships are formed through effective communication. In this course, you'll learn more about the components of effective workplace communication and practice using real-world scenarios.

Topics to be discussed include:

• Good Communications, Part One
• Good Communications, Part Two
• Ingredients of an Effective Email, Part One
• Ingredients of an Effective Email, Part Two
• Ingredients of an Effective Email, Part Three
• Ingredients of an Effective Email, Part Four
• Ingredients of an Effective Email, Part Five
• Ingredients of an Effective Email, Part Six
• Ingredients of a Good Proposal
• Selling your Brand and Ideas

Session 8: Individual Action Planning

An Intention Statement can help you organize your life's decisions and actions. Your intention can have an impact on your communication abilities, and they can also help you achieve your goals. In this session, you'll look at your personal Intention Statement and make goals to help you continue to improve your communication skills.

Setting your Intention

An intention is a guiding principle for making decisions and taking acts in life. Intentions are frequently used without our knowledge. Writing out your goal has a benefit: as difficult as the process may be, reading the words allows for more in-depth reflection, awareness, and refinement if necessary.

Topics to be discussed include:

• Building Your Plan
• Building Your Team
• Decision Wheel Method
• A Personal Action Plan
• Starting Point
• Where I Want to Go
• How I Will Get There
• Course Summary
• Recommended Reading List

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will have the tools and training to become a more competent English communicator. You will also be issued with an international continuing education credit (CEU) certificate, accepted by many organizations worldwide.

The Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.