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Certificate in Travel Agent Training Online Course

Learn all you need to know to start a travel career


Learn the basic skills needed to operate a computer reservation system for airlines, travel agencies, cruise lines, hotels, or as a home-based agent, and get started in a career in the travel industry!

The Travel Agent Online Training Program will teach you all you need to know to start a travel career. You will learn about the airline industry, ground transportation, hotels and resorts, cruises, tours, international and domestic travel, reservations and pricing, specialty travel, and more.

This online program consists of three modules. You will first participate in a travel career development program, which will teach you the basics of the travel industry, followed by a second module in which you will study geography for travel professionals, focusing on destinations all over the world that you are most likely to recommend and sell to your clients. In the final module you will choose the GDS computer reservation system you wish to study.  Your facilitator will help you to select the proper GDS system to best achieve your career goals. 

Upon completion of this program you will be able to sit for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), the registration fee for this exam is included with this program.

This program is entirely online and is completed at your own pace. When you register, you receive six (6) months to complete this program

Course Fast Facts:

  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You will be awarded a certificate at completion of this course

Course Delivery

Upon enrolment, an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

  1. Exploring the World of Travel
  2. The Travel Product
  3. Marketing Travel
  4. The Travel Workplace
  5. Destination Geography
  6. The Eastern United States
  7. The Midwest
  8. The Western States, Alaska, and Hawaii
  9. Canada
  10. Bermuda and the West Indies
  11. Mexico and Central America
  12. South America and Antarctica
  13. The British Isles             
  14. Northern Europe
  15. Eastern Europe 
  16. Southern Europe
  17. Africa and the Middle East
  18. Asia
  19. The Pacific
  20. Computer Reservation Systems

This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers.

This course can be taken on either a Mac or a PC. Students will need to have an Internet connection and email capabilities. 

Adobe Flash Player and Adobe Acrobat Reader are required for this course.
Click here to download the Acrobat Reader.
Click here to download the Flash Player. 

The student will have a choice of textbooks depending on which ticketing system they choose for the program. 

  • Travel Career Development and accompanying workbook
  • Exploring the World, Geography for the Travel Professional and accompanying workbook
  • Sabre or Apollo Format Guide
  • Introduction to Apollo

1. Can I register for programs if I am an international student?

Yes, because These programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

2. How long does it take to complete a program?


All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Upon registering, you're given six (6) months to complete this program.  

3. What if I don't have enough time to complete my program within the time frame provided? 

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

4. Do I have to buy additional materials?

All the materials you'll need are included, and their cost will be covered by your tuition. We will ship all materials ground service upon enrollment.

5. Can I get financial assistance?

These courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

6. What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion. In addition, you will receive an exam voucher for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), after successful completion of the program and financial obligation.

7. Am I guaranteed a job?

These programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

8. Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

9. What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

10. Can I use a Mac?

Yes, you can use a Mac for this program.

11. When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

12. Does this program prepare for a certification?


The Travel Agent Training program will prepare you to sit for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), the registration fee for this test is included with this program. The Travel Agent Proficiency or TAP test is the first step towards professional recognition. The test allows students to demonstrate that they have mastered the basics of the travel industry – selling skills, basic geography, and the items/products sold by travel counselors.

Patricia Flores has been working in the travel industry over 14 years. She attended International Travel and Aviation Academy in 1991 in Arlington, TX. She has excellent qualities, strengths and outstanding customer service skills. Her career started at Cendent Travel where she specialized in booking leisure destination packages. She went on to work for World Travel BTI preparing corporate reservations for Pepsi Cola Account and other various corporate accounts. Patricia has been fortunate to work for wonderful companies such as Carlson Wagonlit Travel and Travelocity. Preparing domestic and international air, car, hotel, train and tour reservations, Patricia presently works as a home agent for American Express Platinum Travel preparing luxury travel. Patricia has a lot of knowledge in Native Sabre and Turbo Sabre Systems. She is proficient and has a lot of experience in the travel industry.

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Course Summary

Course ID No.: 007GES218
Delivery Mode: Online
Course Access: 6 months to complete this program
Tutor Support: Yes
Time required: 250 Hours