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Certificate in Pharmacy Technician (Voucher Included) Online Course

Learn the skills you need to become work in a hospital or retail setting

Pharmacy technicians support licensed pharmacists in providing health care to patients

Take advantage of the Pharmacy Externship Program - See below for more information

Learn how to assist and support licensed pharmacists in providing healthcare to patients. This pharmacy technician training program was developed in response to a rising need for trained technicians to work in hospital or retail pharmacies. The pharm tech profession has become indispensable to the health care field. With this growing opportunity, however, has also come increased responsibility, and this increased responsibility has made certification an important issue for many industry employers and some state legislatures. Some states now require all individuals working in the industry to become nationally certified.

In all parts of the country, techs must have a broad knowledge of pharmacy practice and must be skilled in the techniques required to order, stock, package, and prepare medications, but they don't need the advanced college education required of a licensed pharmacist. Techs may perform many of the same duties as a pharmacist; however, all of their work must be checked by a pharmacist before medication can be dispensed to a patient.

This program will prepare you for entry-level pharm tech positions by teaching you medical and pharmaceutical terminology, basic anatomy related to the pharmacology of medications, and pharmaceutical calculations. This program will give you hands-on practice in retail pharmacy procedures through an online lab module. You'll learn what information is necessary to process prescriptions and physician orders and apply that knowledge to fill mock prescriptions. The curriculum also includes the ethics of pharmacy practice and education about prescription medications, patient care and interaction, and charges and reimbursement.

You'll learn everything you need to know to pass the National Certification Exam offered by the Pharmacy Technician Certification Board (PTCB). However, you'll need to make sure that this program will meet your state's requirements. To check, visit your state's Board of Pharmacy site for more information. You can access this information directly from the Pharmacy Technician Certification Board (PTCB) website at www.ptcb.org. Click on the "Who We Serve" link, then the "States" link for information. You can also call the state board and ask for the current technician regulations.

As a part of this program, students are required to complete a Virtual Externship. They also have an option to perform an actual hands-on 100-hour clinical externship. Clinical externships are based on individual state board requirements. Learn more about externships below!

This program is entirely online and is completed at your own pace. When you register, you receive twelve (12) months to complete this program.

Course Fast Facts:

  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You will be awarded a certificate at completion of this course

Course Delivery

Upon enrolment, an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email. Upon completion of this program, you will be prepared to sit for the PTCE, offered by PTCB. The registration fee for this exam is included with this program.

I.        Orientation to Pharmacy
                    A.    History
                    B.    Foundations and Roles
                    C.    Reference Materials
                    D.     Terminology Words and Abbreviations
                    E.    Terminology – Body Systems
                    F.    Community Pharmacy
                    G.    Hospital Pharmacy
                    H.    Advanced Pharmacy Environments
II.        Pharmacy Law and Ethics
                    A.     Introduction to Law
                    B.    Liability
                    C.    Ethics
                    D.    Federal Regulations
                    E.    Controlled Substances
                    F.    HIPAA
                    G.    Safety Laws
                    H.    State Laws
                    I.    State Boards of Pharmacy
III.        Pharmaceutical Calculations
                    A.    Number Systems
                    B.    Math Skills Review
                    C.    Dosage Calculations
                    D.    Percentage of Error
                    E.    Business Math
                    F.    Dilutions and Concentrations
                    G.    Oral Medications and Reconstitutions
                    H.    Parenteral Doses
                    I.    Intravenous Flow Rates
                    J.    Pediatric Doses
IV.        Pharmacology I:  Basics and Specific Populations
                    A.    Legislation and Regulation
                    B.    Sources and Forms
                    C.    Biopharmaceutics
                    D.    Pregnancy and Lactation
                    E.    Pediatric Patients
                    F.    Geriatric Patients
                    G.    Misused/Abused Drugs
V.        Pharmacology II:  Body Systems – Neurological
                    A.    Antidepressants/Antipsychotics
                    B.    Antianxiety/Hypnotics
                    C.    Autonomic Nervous System
                    D.    Parkinson’s/Alzheimer’s
                    E.    Seizures
                    F.    Anesthetics
VI.        Pharmacology III – Body Systems – Muscles, Heart, Lungs
                    A.    Musculoskeletal
                    B.    Cardiovascular
                    C.    Hypertensives/Cholesterol
                    D.    Diuretics
                    E.    Anticoagulants
                    F.    Respiratory/Allergies
                    G.    Gastrointestinal
VII.        Pharmacology IV:  Multi-body Systems
                    A.    Hormones – Endocrine
                    B.    Hormones – Reproductive
                    C.    Vitamins, Minerals, and Nutritionals
                    D.    Antineoplastic
                    E.    Analgesics
                    F.    Anti-Infective/Antibacterial
                    G.    Antivirals/Antifungals
VIII.       Communication Skills and Billing
                    A.    Computers
                    B.    Communications
                    C.    Financial Management
                    D.    Insurance
                    E.    Billing and Collections
                    F.    Inventory Control
IX.        Lab Practice I – Retail
X.         Lab Practice II - Hospital
XI.        Externship
XII.       Final Comprehensive Exam

This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers and can be taken on either a Mac or a PC; however, most medical offices currently use PCs. A high-speed Internet connection is recommended.

Adobe Flash Player and Adobe Acrobat Reader are required for this program.

Click here to download the Acrobat Reader.

Click here to download the Flash Player.

We will provide the required materials for this program. They include:

  • The Pharmacy Technician: A Comprehensive Approach
  • Pharmaceutical Calculations for Pharmacy Techs
  • Law and Ethics
  • Fundamental Pharmacology for Pharmacy Techs
  • Fundamental Pharmacology for Pharmacy Techs Workbook
  • Pharmacy Lab Kit and Manual
  • Virtual Medication Safety for Technicians – Online
  • Virtual Inventory Management for Technicians - Online
  • Virtual Pharmacy Externship for Technicians – Online
  • Externship packet and lab coat provided upon acceptance into the Externship Program

After successfully completing your program, you’ll also receive access to the PTCB practice tests, to help you study for your certification exam.

Please note: A price increase for this program will go into effect on March 17, 2017.


1.    How can I find my state's requirements for certification?
The Internet is a great resource. All states have a website with Board of Pharmacy information. You can access this information directly from the Pharmacy Technician Certification Board (PTCB) website at www.ptcb.org. Click on their "Who we serve" link, then the "states" link for information. Or you can call the state board and ask for the current technician regulations.

Or you can call the state board and ask for the current technician regulations.

2. What if my state requires more than what's offered in this program?
Most states still offer employment prior to certification. This often comes with the stipulation that certification is acquired within a period of time (usually a year). During this period, you'll work as an unlicensed personnel member, clerk, or aide.

On-the-job training or externships are a great way to obtain the increasing number of hours required (many states require a minimum number of hours worked before you can be registered or certified with the board). If your goal is to work in a hospital pharmacy, finding that job while you’re still a student will help you reach your employment requirements, along with the educational clinical requirements.

3. How will the Clinical Rotations or Externship be established?
We established a national contract with Walgreens and CVS for Pharmacy Tech externships.  Externships are based on availability. We will work with you to set up Walgreens or CVS externships for 100 hours, in addition to the program hours. If you don't participate in the externship, you'll want to initiate clinical rotations. You know best what facilities are in your area. Once you've located a hospital or retail store and made contact, you'll notify the instructor. Once the instructor has the name, contact, and phone number of the facility, he or she can ensure you'll get the necessary training to complete your program. We can't guarantee the timeframe in which your clinical rotations will be established. If you’re currently working in a pharmacy setting, that will qualify. With the increase in confidentiality and privacy regulations and liability issues in relation to health information, clinical rotations could become difficult to accomplish. In the event that you can't arrange a rotation, you can complete a research project for each area instead.  

Please note students may be required to provide proof of professional liability insurance for externship program. 

4.  Can I enroll in this program if I have a criminal record?
No.  To participate in the externships, students must not have a criminal record.  Background checks will be conducted prior to the student's admittance into the externship program.

5. Can I register for programs if I am an international student?
Yes, because These programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

6. How long does it take to complete a program?
All of our programs are self-paced and open-enrollment. You can start and finish the program at your own pace. When you register for a program, you're given twelve (12) months to complete the program. 

7.  What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

8. Do I have to buy additional materials?
All required materials are included. The cost of materials will be covered by your tuition. We will ship all materials (when applicable) via UPS ground service upon registration.

9. Can I get financial assistance?
These programs are non-credit programs, so they don't qualify for federal aid. In some states, vocational rehabilitation or workforce development boards will pay for qualified students to take our programs.

10. What happens when I complete the program?

Upon successfully finishing the program, you'll be awarded a certificate of completion. In addition, you will receive an exam voucher for the PTCE, offered by PTCB after successful completion of the program and financial obligation.

11. Am I guaranteed a job?
These programs will provide you with the skills you need to obtain an entry-level position in most cases. We do not provide direct job placement services, but our instructors will help you build your resume and are available to give advice on finding your first job. Instructors will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

12. Who will be my facilitator?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available to answer any questions you may have and to provide feedback on your performance.

13. Can I use a Mac?
Yes, you can use a Mac for this program.

14. When can I start the program?
Our programs are all open-enrollment, which means you can register and start the program as soon as you're ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

15. Does this program prepare for a certification?
Yes, you will be prepared to sit for the PTCE, offered by PTCB and receive an exam voucher after successful completion of the program and financial obligation.

16. If I enrolled before February 24, 2016, can I still receive the exam voucher?
Unfortunately, students who enrolled prior to February 24th, 2016 are not eligible for the exam voucher. If you are a current student and enrolled prior to this date, you will not receive an exam voucher upon completion.


Melissa Dunworth has been a pharmacy technician for over 13 years. She lives in Albuquerque, NM.  She has worked in all pharmacy arenas (retail, closed pharmacy and training/education) during her pharmacy career. Melissa currently holds a Bachelor’s degree in Speech and Hearing Sciences and works as a Developmental Specialist in Early Intervention for children ages 0 to 3 years.  She has been a certified pharmacy technician since 1997.  Melissa is also registered with the New Mexico Board of Pharmacy.

Betty Stahl has a doctorate in pharmacy from Shenandoah University. She has taught similar programs at ASA College in New York City and ACT in Arlington, Virginia, over the past several years. Betty has also worked as a pharmacist at CVS and in hospital settings.

Lorraine C. Zentz has been a certified pharmacy technician since 1981. She lives in the small mountain town of Plateau City, Colorado, population 200, and currently works at the Job Corps Center in Collbran, Colorado.  She has worked in all pharmacy arenas (retail, home health, hospital, oncology, and education) during her pharmacy career.

Lorraine received her Bachelor's degree in biology with a minor in chemistry, and her Master's degree in education with an emphasis in curriculum and instruction. She also completed her doctorate studies in adult education. She has held the position of Colorado state coordinator for NPTA and chairman of the Colorado Pharmacist Society Technician Academy, and she’s been certified since 1985. In 2004 she was the recipient of the Outstanding Leadership Award and was also named Technician of the Year for the state of Colorado. Lorraine has conducted continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.

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Course Summary

Course ID No.: 007GES117
Delivery Mode: Online
Course Access: 12 months to complete this program
Tutor Support: Yes
Time required: 400 Hours