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Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
This communication skills training course will help you understand the different methods of communication and how to make the most of each of them.
Course Topics:
- Paraverbal Communication
- Body Language
- The four stages in the Appreciative Inquiry model are known as the 4-D cycle
- Speaking Like a Star
- Positive Signals
By the end of this Communication Strategies Online Course, you will be able to:
- Understand what communication is
- Understand the different ways communication takes place
- Overcome communication blockages
- Make the most of non-verbal and paraverbal communication
- Understand and utilize the STAR method
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Establish common ground with others
Course Fast Facts:
- Easy to follow and understand
- Only 6 to 8 hours of study is required
- Unlimited, lifetime access to online course
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificate of Completion
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Other Career Development Courses
Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
- Adobe Acrobat Reader
Customer Reviews
5 star | 50% | |
4 star | 19% | |
3 star | 21% | |
2 star | 7% | |
1 star | 2% |
Sonia Harrington
3 November 2019 07:22:34 PM

Easy reading and makes you want to know more

Derek Luksza
18 August 2019 11:33:12 PM

Thank you for the specific course. Communication strategies allow me to better communicate with other people.

Tammy Fisher
15 August 2019 01:41:47 PM

.

SALPHINA MUKOMBWE
2 July 2019 08:44:28 AM

A detailed and helpful course

FELIX LUSENI
20 June 2019 09:14:08 AM

this was very good and educating course. i really enjoyed the studying.

Verena Groh
7 June 2019 05:09:26 AM

This course gave me greater understanding of communication definitions and skills

Veronika Aghova
12 May 2019 09:53:02 PM

everything was very useful to learn and practice in the future.

Sousana Tzimas
19 March 2019 03:09:57 PM

I really enjoyed this and learned quite a bit from this course. It was interesting.

maryam toma
8 March 2019 08:59:29 PM

great course

Lance Guthrie
5 February 2019 10:08:37 AM

Very inmfornative

Jared C. Giarmo
3 February 2019 02:37:27 PM

Gd

Jamie Benson
6 January 2019 03:39:34 PM

great.

Jayde Downie
17 December 2018 03:35:07 PM

good info

Muhammad juniad
19 November 2018 01:22:24 AM

s

Christine Caswell
3 July 2018 09:53:36 AM

Good class

MARK P REDDY
1 July 2018 09:57:06 PM

Great clear and informative course that will guide every participant to improved articulation and technique in communication.

MARK REDDY
1 July 2018 09:30:50 PM

Clear and concise course revealing very useful facts on the art and skill that is good communication. This course will certainly guide participants to greater articulation, clarity and technique.

Anna Gabedava
20 June 2018 10:39:55 PM

great course

Jessica Wiliams
27 March 2018 05:40:47 PM

I will definitely be using some of these techniques

Michelle Rene Beauchamp
14 March 2018 05:57:22 PM

great course



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Course Summary
Course ID No.: | 020CMSOSC |
---|---|
Delivery Mode: |
Online |
Course Access: | Unlimited lifetime |
Time required: | Study at your own pace |
Course Duration: | 6-8 Hours |
Assessments: | Yes (multiple choice) |
Qualification: | Certificate |
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