Employee Dispute Resolution Online Bundle, 3 Certificate Courses
Learn About The Peer Review Process
NOW ONLY
£225
Save £449 (67%)OFF RRP £674
Get Employee Dispute Resolution, Conducting Effective Performance Reviews , Conflict Resolution in this Bundle
1. Employee Dispute Resolution: Mediation through Peer Review: Learn About The Peer Review Process
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
After you complete this Employee Dispute Resolution: Mediation through Peer Review course, you will be able to:
- Describe what the peer review process is.
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls
2. Conducting Effective Performance Reviews: Conduct Effective Performance Reviews
Trainers who work with HR consultants, managers, and supervisors can conduct a rich training experience in this training course, Conducting Effective Performance Reviews. You’ll teach the reasons why a performance review meeting is such an important aspect of career planning, and that the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place.
This course will help you teach participants:
- To recognize the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible, and much more.
3. Conflict Resolution - Dealing With Difficult People: Learn the Basics of Conflict Resolution
Sometimes it seems like the world is full of difficult people. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone. This course will give you practical tools to deal with difficult people.
In this Conflict Resolution: Dealing With Difficult People course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
At the end of this course, you will be able to:
- Recognize how your own attitudes and actions affect others.
- Find new and effective techniques for dealing with difficult people.
- Learn some techniques for managing and dealing with anger.
- Develop coping strategies for dealing with difficult people and difficult situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Employee Dispute Resolution 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Employee Dispute Resolution: Mediation through Peer Review Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Peer Review?
- Defining Peer Review
- EDR and ADR
- Objectives of Peer Review
- Peer Review Roles
- When to Use Peer Review
Session 3: Initiating the Proces
- The First Three Stages
- The Employee’s Role
- The Grievance Form
- The Manager’s Role
- Obtaining Witness Statements
- Other Documents
- Making Connections
- Record of Disciplinary Action
Session 4: The Peer Review Panel
- Appointing a Facilitator
- The Facilitator's Responsibilities
- Ensuring Fairness
- Choosing the Panel
- Choosing the Panel
- Making Connections: Case Study One
- Case Study Two
- Case Study Three
- Case Study Four
- The Panel's Contract
- The Panel’s Role and Responsibilities
Session 5: Asking Questions
- Asking Good Questions
- Open Questions vs. Closed Questions
- Closed Questions
- Open Questions
- Overcoming Closed Questions
- Probing
- Results of Probing
- Probing Tools
- Probing Tools
- Probing Tools
- Probing Tools
- Pushing My Buttons
- Part Two
Session 6: The Peer Review Process
- Preparing for the Hearing
- Group Work
- Deciding the Question
- Making Connections
- The Hearing
- Making the Decision
- Questions to Ask
- Voting
- The Decision
- About Recommendations
Session 7: Panel Walkthrough
- Preparation
- Role One: Aaron Mayfield (Employee)
- Role One: Aaron Mayfield (Employee)
- Role Two: Jason Smith (Supervisor)
- Role Two: Jason Smith (Supervisor)
- Role Three: Lucinda Donalds (Witness)
- Role Three: Lucinda Donalds (Witness)
- Panel Presentation
- Decision Time
Session 8: Why Does the Process Fail?
- Key Factors
- The Importance of Transparency
- Key Skills
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Conducting Effective Performance Reviews Online Course
Session One: Course Overview
Session Two: Performance Appraisals Done Well
- What are Performance Appraisals?
- Making Connections
- Building Trust
Session Three: Errors We Make
- Three Slippery Areas
- Making Connections
Session Four: Types of Performance Reviews
- Choosing What Works
- Winning Performance Appraisals
Session Five: The Performance Management Process
- The Four Steps
- Sample Performance Appraisal Forms
Session Six: Goals with SPIRIT
- Identifying Dreams and Setting Goals
- My Dreams and Goals
- Putting it All Together
Session Seven: The Performance Management Cycle
- The Four Phases
- The Basis for Review
Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills
- Active Listening
- The Mission: To Listen
Session Twelve: Communication Strategies
- Basic Skills
- Probing
- Non-Verbal Messages
- Interpretation Exercise
Session Thirteen: Giving Feedback
- The Importance of Feedback
- Six Characteristics
- Case Studies
Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview
- A Basic Format
- Preparation
Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching
- The Importance of Coaching
- Task Preparation
Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems
- Make the Commitment
- Behavior Contracts
- Recognizing Mrs. Stanford
Session Twenty-Four: The Part Where Someone Gets Fired
- If You Have To Let Them Go…
- Role Play
Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 3 - Certificate in Conflict Resolution - Dealing With Difficult People Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Conflict as Communication
- Understanding Conflict
- Do We Have To Fight?
- What is A Conflict?
- How About Avoidance?
- Self-Assessment
- Initiating the Move
Session 3: Benefits of Confrontation
- To Talk or Not to Talk
- Determining Your Involvement
- Reciprocal Relationships
- Pre-Assignment Review
- Improving Relationships
Session 4: Preventing Problems
- The Importance of Empathy
- Dangerous Misconceptions
- How You Prevent Problems
- Preventing Problems
Session 5: Getting Focused
- Getting to the Heart of the Matter
- What's Missing?
- Peeling to the Core
- The Three F's
- Facts
- Frequency
- Frustrated Relationship
Session 6: Managing Anger
- Coping Strategies
- Expressing Anger
- Dealing with Other People's Anger
- Guidelines for Assertive Anger
- Start Positively
- Be Direct
- Specify the Degree of Anger
- Don't Accuse Others of Making You Angry
- Share Your Feelings of Threat and Fear
- Acknowledge Your Responsibility
- Avoid Self-Put Downs
- Self-Protective Techniques to Block Criticism
Session 7: Dealing with Problems
- Dealing with Problems
- Working With the Suggestions
- Explaining the Suggestions
- Causes of Difficult Behavior
- The Difficulty of Others
- Dealing with Others
Session 8: The Three-Step Conflict Resolution Model
- The Three-Step Model
- Research
- Presentation
- Presentation – What to Do
- Take Action
- Getting the Hang of Things
Session 9: Practice Makes Pretty Good
- Planning: Step 1 - Research
- Planning: Step 2 - Presentation
- Planning: Step 3 - Take Action
Session 10: Changing Yourself
- Negative vs. Positive Interactions
- Negative Interaction
- Positive Interaction
- Take the Wheel!
- Walking Away
- Your Organization
- Dealing with Negative Feelings
- Put Yourself in Charge of You
- Monitor Your Self-Talk
- Be in Control
- Work on Your Sense of Humor
- Have a Support Team
Session 11: Why Don't People Do What They Are Supposed To?
- The Big Question
- Answering the Question
Session 12: De-Stress Options to Use When Things Get Ugly
- Belly Breathing
- Visualize
- Music
- Acupressure and Massages
- Laughter
- General Coping Thoughts When Things Get Messy
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
 |
About this Course |
 |
Get Employee Dispute Resolution, Conducting Effective Performance Reviews , Conflict Resolution in this Bundle
1. Employee Dispute Resolution: Mediation through Peer Review: Learn About The Peer Review Process
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
After you complete this Employee Dispute Resolution: Mediation through Peer Review course, you will be able to:
- Describe what the peer review process is.
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls
2. Conducting Effective Performance Reviews: Conduct Effective Performance Reviews
Trainers who work with HR consultants, managers, and supervisors can conduct a rich training experience in this training course, Conducting Effective Performance Reviews. You’ll teach the reasons why a performance review meeting is such an important aspect of career planning, and that the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place.
This course will help you teach participants:
- To recognize the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible, and much more.
3. Conflict Resolution - Dealing With Difficult People: Learn the Basics of Conflict Resolution
Sometimes it seems like the world is full of difficult people. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone. This course will give you practical tools to deal with difficult people.
In this Conflict Resolution: Dealing With Difficult People course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
At the end of this course, you will be able to:
- Recognize how your own attitudes and actions affect others.
- Find new and effective techniques for dealing with difficult people.
- Learn some techniques for managing and dealing with anger.
- Develop coping strategies for dealing with difficult people and difficult situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Employee Dispute Resolution 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Employee Dispute Resolution: Mediation through Peer Review Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Peer Review?
- Defining Peer Review
- EDR and ADR
- Objectives of Peer Review
- Peer Review Roles
- When to Use Peer Review
Session 3: Initiating the Proces
- The First Three Stages
- The Employee’s Role
- The Grievance Form
- The Manager’s Role
- Obtaining Witness Statements
- Other Documents
- Making Connections
- Record of Disciplinary Action
Session 4: The Peer Review Panel
- Appointing a Facilitator
- The Facilitator's Responsibilities
- Ensuring Fairness
- Choosing the Panel
- Choosing the Panel
- Making Connections: Case Study One
- Case Study Two
- Case Study Three
- Case Study Four
- The Panel's Contract
- The Panel’s Role and Responsibilities
Session 5: Asking Questions
- Asking Good Questions
- Open Questions vs. Closed Questions
- Closed Questions
- Open Questions
- Overcoming Closed Questions
- Probing
- Results of Probing
- Probing Tools
- Probing Tools
- Probing Tools
- Probing Tools
- Pushing My Buttons
- Part Two
Session 6: The Peer Review Process
- Preparing for the Hearing
- Group Work
- Deciding the Question
- Making Connections
- The Hearing
- Making the Decision
- Questions to Ask
- Voting
- The Decision
- About Recommendations
Session 7: Panel Walkthrough
- Preparation
- Role One: Aaron Mayfield (Employee)
- Role One: Aaron Mayfield (Employee)
- Role Two: Jason Smith (Supervisor)
- Role Two: Jason Smith (Supervisor)
- Role Three: Lucinda Donalds (Witness)
- Role Three: Lucinda Donalds (Witness)
- Panel Presentation
- Decision Time
Session 8: Why Does the Process Fail?
- Key Factors
- The Importance of Transparency
- Key Skills
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Conducting Effective Performance Reviews Online Course
Session One: Course Overview
Session Two: Performance Appraisals Done Well
- What are Performance Appraisals?
- Making Connections
- Building Trust
Session Three: Errors We Make
- Three Slippery Areas
- Making Connections
Session Four: Types of Performance Reviews
- Choosing What Works
- Winning Performance Appraisals
Session Five: The Performance Management Process
- The Four Steps
- Sample Performance Appraisal Forms
Session Six: Goals with SPIRIT
- Identifying Dreams and Setting Goals
- My Dreams and Goals
- Putting it All Together
Session Seven: The Performance Management Cycle
- The Four Phases
- The Basis for Review
Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills
- Active Listening
- The Mission: To Listen
Session Twelve: Communication Strategies
- Basic Skills
- Probing
- Non-Verbal Messages
- Interpretation Exercise
Session Thirteen: Giving Feedback
- The Importance of Feedback
- Six Characteristics
- Case Studies
Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview
- A Basic Format
- Preparation
Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching
- The Importance of Coaching
- Task Preparation
Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems
- Make the Commitment
- Behavior Contracts
- Recognizing Mrs. Stanford
Session Twenty-Four: The Part Where Someone Gets Fired
- If You Have To Let Them Go…
- Role Play
Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 3 - Certificate in Conflict Resolution - Dealing With Difficult People Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Conflict as Communication
- Understanding Conflict
- Do We Have To Fight?
- What is A Conflict?
- How About Avoidance?
- Self-Assessment
- Initiating the Move
Session 3: Benefits of Confrontation
- To Talk or Not to Talk
- Determining Your Involvement
- Reciprocal Relationships
- Pre-Assignment Review
- Improving Relationships
Session 4: Preventing Problems
- The Importance of Empathy
- Dangerous Misconceptions
- How You Prevent Problems
- Preventing Problems
Session 5: Getting Focused
- Getting to the Heart of the Matter
- What's Missing?
- Peeling to the Core
- The Three F's
- Facts
- Frequency
- Frustrated Relationship
Session 6: Managing Anger
- Coping Strategies
- Expressing Anger
- Dealing with Other People's Anger
- Guidelines for Assertive Anger
- Start Positively
- Be Direct
- Specify the Degree of Anger
- Don't Accuse Others of Making You Angry
- Share Your Feelings of Threat and Fear
- Acknowledge Your Responsibility
- Avoid Self-Put Downs
- Self-Protective Techniques to Block Criticism
Session 7: Dealing with Problems
- Dealing with Problems
- Working With the Suggestions
- Explaining the Suggestions
- Causes of Difficult Behavior
- The Difficulty of Others
- Dealing with Others
Session 8: The Three-Step Conflict Resolution Model
- The Three-Step Model
- Research
- Presentation
- Presentation – What to Do
- Take Action
- Getting the Hang of Things
Session 9: Practice Makes Pretty Good
- Planning: Step 1 - Research
- Planning: Step 2 - Presentation
- Planning: Step 3 - Take Action
Session 10: Changing Yourself
- Negative vs. Positive Interactions
- Negative Interaction
- Positive Interaction
- Take the Wheel!
- Walking Away
- Your Organization
- Dealing with Negative Feelings
- Put Yourself in Charge of You
- Monitor Your Self-Talk
- Be in Control
- Work on Your Sense of Humor
- Have a Support Team
Session 11: Why Don't People Do What They Are Supposed To?
- The Big Question
- Answering the Question
Session 12: De-Stress Options to Use When Things Get Ugly
- Belly Breathing
- Visualize
- Music
- Acupressure and Massages
- Laughter
- General Coping Thoughts When Things Get Messy
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
We provide a 7 Day Money Back Refund on all Courses
Special Offer
|
Training 2 Or More People?
| Empower your business with access to 500+ job & soft skills online training courses. |
|
SUCCESS PRO - For Business |
Course Summary
| Course ID: | CFS03EDRM3CB |
|---|---|
| Delivery Mode: |
Online |
| Access: | Unlimited Lifetime |
| Time: | Study at your own pace |
| Duration: | 18-22 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
- Call +44 20 3790 8351
- Chat to us live
- Send us an enquiry
- Print this course page
