Employee Accountability Online Bundle, 2 Certificate Courses
Explore What Accountability Is All About
NOW ONLY
£197
Save £254 (56%)OFF RRP £452
Explore What Accountability Is All About - 2 Courses in this Bundle
-
Employee Accountability
-
Employee Dispute Resolution
1. Employee Accountability: Explore What Accountability Is All About
Organizations who promote accountability are more successful and more productive. This course gives workplace leaders techniques for promoting accountability in their organization, starting with themselves.
You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
After you complete this Employee Accountability course, you will be able to:
- Understand what accountability is and what events in history have shaped our view of it.
- Identify the requirements for personal and corporate accountability.
- Apply the cycle of accountability and the fundamental elements required to build an accountable organization.
- Describe what individuals must do to become accountable.
- Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation.
- Pinpoint ways to build ownership in your organization.
- Isolate areas for further self-improvement.
2. Employee Dispute Resolution: Learn About The Peer Review Process
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
After you complete this Employee Dispute Resolution: Mediation through Peer Review course, you will be able to:
- Describe what the peer review process is.
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Employee Accountability 2 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Employee Accountability Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Accountability
- What is Accountability?
- Why the Focus on Accountability?
- The Results Are In
- The Era of Distrust
- 1960's
- 1970's
- 1980's and 1990's
- The First Years of 2000
- Lessons Learned
Session 3: Creating an Accountable Organization
- The Accountability Cycle
- The Accountability Cycle
- Ways to Increase Accountability
- The Building Blocks
- Case Study
- Questions
- Accountability Starts with Me!
- Assertiveness,Part One
- Assertiveness, Part Two
- Responsibility
- A Final Note
- Pre-Assignment Review
Session 4: Setting Goals and Expectations
- Tips and Tricks
- SPIRIT
- Structuring Expectations
- A Final Note
- Making Connections
- Top Ten Ways to Create and Share Ownership
Session 5: Doing Delegation Right
- Understanding Delegation
- Four Basic Steps to Delegation
- Deciding What to Delegate
- The Five Levels
- Breaking Down the Model, Part One
- Breaking Down the Model, Part Two
- Monitoring Delegation
- How Do You Monitor?
Session 6: Offering Feedback
- The Ingredients of Good Feedback
- In Private
- Balanced
- Relevant
- Specific
- Documented
- Personal (In the Right Way)
- Making Connections
Session 7: A Toolbox for Managers
- Identifying Learning Opportunities
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Employee Dispute Resolution Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Peer Review?
- Defining Peer Review
- EDR and ADR
- Objectives of Peer Review
- Peer Review Roles
- When to Use Peer Review
Session 3: Initiating the Proces
- The First Three Stages
- The Employee’s Role
- The Grievance Form
- The Manager’s Role
- Obtaining Witness Statements
- Other Documents
- Making Connections
- Record of Disciplinary Action
Session 4: The Peer Review Panel
- Appointing a Facilitator
- The Facilitator's Responsibilities
- Ensuring Fairness
- Choosing the Panel
- Choosing the Panel
- Making Connections: Case Study One
- Case Study Two
- Case Study Three
- Case Study Four
- The Panel's Contract
- The Panel’s Role and Responsibilities
Session 5: Asking Questions
- Asking Good Questions
- Open Questions vs. Closed Questions
- Closed Questions
- Open Questions
- Overcoming Closed Questions
- Probing
- Results of Probing
- Probing Tools
- Probing Tools
- Probing Tools
- Probing Tools
- Pushing My Buttons
- Part Two
Session 6: The Peer Review Process
- Preparing for the Hearing
- Group Work
- Deciding the Question
- Making Connections
- The Hearing
- Making the Decision
- Questions to Ask
- Voting
- The Decision
- About Recommendations
Session 7: Panel Walkthrough
- Preparation
- Role One: Aaron Mayfield (Employee)
- Role One: Aaron Mayfield (Employee)
- Role Two: Jason Smith (Supervisor)
- Role Two: Jason Smith (Supervisor)
- Role Three: Lucinda Donalds (Witness)
- Role Three: Lucinda Donalds (Witness)
- Panel Presentation
- Decision Time
Session 8: Why Does the Process Fail?
- Key Factors
- The Importance of Transparency
- Key Skills
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
 |
About this Course |
 |
Explore What Accountability Is All About - 2 Courses in this Bundle
-
Employee Accountability
-
Employee Dispute Resolution
1. Employee Accountability: Explore What Accountability Is All About
Organizations who promote accountability are more successful and more productive. This course gives workplace leaders techniques for promoting accountability in their organization, starting with themselves.
You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
After you complete this Employee Accountability course, you will be able to:
- Understand what accountability is and what events in history have shaped our view of it.
- Identify the requirements for personal and corporate accountability.
- Apply the cycle of accountability and the fundamental elements required to build an accountable organization.
- Describe what individuals must do to become accountable.
- Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation.
- Pinpoint ways to build ownership in your organization.
- Isolate areas for further self-improvement.
2. Employee Dispute Resolution: Learn About The Peer Review Process
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
After you complete this Employee Dispute Resolution: Mediation through Peer Review course, you will be able to:
- Describe what the peer review process is.
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Employee Accountability 2 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Employee Accountability Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Accountability
- What is Accountability?
- Why the Focus on Accountability?
- The Results Are In
- The Era of Distrust
- 1960's
- 1970's
- 1980's and 1990's
- The First Years of 2000
- Lessons Learned
Session 3: Creating an Accountable Organization
- The Accountability Cycle
- The Accountability Cycle
- Ways to Increase Accountability
- The Building Blocks
- Case Study
- Questions
- Accountability Starts with Me!
- Assertiveness,Part One
- Assertiveness, Part Two
- Responsibility
- A Final Note
- Pre-Assignment Review
Session 4: Setting Goals and Expectations
- Tips and Tricks
- SPIRIT
- Structuring Expectations
- A Final Note
- Making Connections
- Top Ten Ways to Create and Share Ownership
Session 5: Doing Delegation Right
- Understanding Delegation
- Four Basic Steps to Delegation
- Deciding What to Delegate
- The Five Levels
- Breaking Down the Model, Part One
- Breaking Down the Model, Part Two
- Monitoring Delegation
- How Do You Monitor?
Session 6: Offering Feedback
- The Ingredients of Good Feedback
- In Private
- Balanced
- Relevant
- Specific
- Documented
- Personal (In the Right Way)
- Making Connections
Session 7: A Toolbox for Managers
- Identifying Learning Opportunities
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Employee Dispute Resolution Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Peer Review?
- Defining Peer Review
- EDR and ADR
- Objectives of Peer Review
- Peer Review Roles
- When to Use Peer Review
Session 3: Initiating the Proces
- The First Three Stages
- The Employee’s Role
- The Grievance Form
- The Manager’s Role
- Obtaining Witness Statements
- Other Documents
- Making Connections
- Record of Disciplinary Action
Session 4: The Peer Review Panel
- Appointing a Facilitator
- The Facilitator's Responsibilities
- Ensuring Fairness
- Choosing the Panel
- Choosing the Panel
- Making Connections: Case Study One
- Case Study Two
- Case Study Three
- Case Study Four
- The Panel's Contract
- The Panel’s Role and Responsibilities
Session 5: Asking Questions
- Asking Good Questions
- Open Questions vs. Closed Questions
- Closed Questions
- Open Questions
- Overcoming Closed Questions
- Probing
- Results of Probing
- Probing Tools
- Probing Tools
- Probing Tools
- Probing Tools
- Pushing My Buttons
- Part Two
Session 6: The Peer Review Process
- Preparing for the Hearing
- Group Work
- Deciding the Question
- Making Connections
- The Hearing
- Making the Decision
- Questions to Ask
- Voting
- The Decision
- About Recommendations
Session 7: Panel Walkthrough
- Preparation
- Role One: Aaron Mayfield (Employee)
- Role One: Aaron Mayfield (Employee)
- Role Two: Jason Smith (Supervisor)
- Role Two: Jason Smith (Supervisor)
- Role Three: Lucinda Donalds (Witness)
- Role Three: Lucinda Donalds (Witness)
- Panel Presentation
- Decision Time
Session 8: Why Does the Process Fail?
- Key Factors
- The Importance of Transparency
- Key Skills
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
We provide a 7 Day Money Back Refund on all Courses
Special Offer
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Training 2 Or More People?
| Empower your business with access to 500+ job & soft skills online training courses. |
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Course Summary
| Course ID: | CFS03EAO2CB |
|---|---|
| Delivery Mode: |
Online |
| Access: | Unlimited Lifetime |
| Time: | Study at your own pace |
| Duration: | 12-16 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
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