Ultimate Universal Safety Practices Online Bundle, 10 Certificate Courses
The Most Comprehensive Safety Bundle
NOW ONLY
£337
Save £1909 (85%)OFF RRP £2246
The Essential Guide To Safety - 10 Courses in this Bundle
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Universal Safety Practices
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Developing a Safety Procedures Manual
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Risk Assessment and Management
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Safety in the Workplace
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Planning for Workplace Safety
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Workplace Ergonomics: Injury Prevention Through Ergonomics Online Certificate Course
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Workplace Violence
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Workplace Harassment
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Health and Wellness at Work
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How to Manage Anger and Violence in the Workplace
1. Universal Safety Practices: Discover How Safety Affects Employee Engagement and the Bottom Line
The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working. In 2015, OSHA estimated safety problems cost companies $1 billion a week. Understanding universal safety practices and how to implement them will help keep everyone protected while ensuring the company’s financial security. With our “Universal Safety Practices” Course, you will discover how safety affects employee engagement and the bottom line. Safety may seem like a boring topic, but an unsafe work environment cannot be ignored.
Key Learning Objectives
- Understand the importance and legal responsibilities of safety
- Perform risks assessments
- Establish a safety program
- Monitor safety
- Communicate safety policies
2. Developing a Safety Procedures Manual: Craft A Usable Manual For Your Workplace
It’s all well and good to have a workplace safety plan but once it’s created how do you communicate that plan to the workforce? Simple. You take that safety plan and use it to develop a safety procedures manual. The manual allows staff to simply follow the procedures when required. This course guides you along the path to creating a comprehensive safety procedures manual. On this journey you will touch upon safety procedures basics, flowcharts, gathering information, procedure writing and fine-tuning, and procedures building.
This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.
Key Learning Objectives
- Develop a Safety Procedure Template.
- Develop a flowchart to accurately depict process activities.
- Use brainstorming to gather necessary information for safety procedure creation.
- Understand a variety of procedure types (Step-by-Step, Playscript, Decision Tree, Decision Tables.)
- Write and revise Step-by-Step safety procedures.
- Add communication elements to safety procedures.
3. Risk Assessment and Management: Study Risk Assessment Management Course; Knowing How to Manage Risk and Hazards are Vital
Getting your Risk Assessment Management Course doesn’t mean that you will be able to predict, control or manage every risk. What it will do is put you in a great place to know what actions to take before, during, and after any unfortunate events that occur. Your preparedness will make it easier to mitigate the damage. Making the identification of hazards and risks a part of the daily business routine is vital for the overall health of the business. Providing a safe workspace is a non-negotiable requirement for every business owner.
Through our Risk Assessment Online Courses, you will gain an understanding of the not so obvious dangers and risks that are prevalent in your workplace. Having the proper methods to use when identifying hazards will give you greater ability to anticipate and prevent accidents.
Key Learning Objectives
- Readily identify risks and hazards
- Revise and update control measures as appropriate
- Understand accident report fundamentals
- Recognize different risk management techniques
- Be able to describe and sketch out a disaster recovery plan
- Communicate risk management strategies effectively to the organization
4. Safety in the Workplace: Safety in the Workplace Online Certificate Course
Safety in the workplace should always take precedence over productivity. And the best way of keeping the workplace safe is to identify hazards and learn how to deal with these accordingly. The Safety in the Workplace Online course
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards to be effective.
The Health and Safety Online courses will be instrumental in reviewing common hazards, safety techniques and after completion, you will have the tools to create a Safety policy for your workplace. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
Key Learning Objectives
- Learn and define key workplace safety elements
- Understand the legal requirements and responsibilities associated with as a safe work environment
- Create an effective safety plan based on workplace hazards
- Recognize the role of management and employees
- Create training procedures
- Implement a safety plan
5. Planning for Workplace Safety: Be Safe At Work
Being safe at work has many benefits for yourself as an employee and for the organization that you are a part of. This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace. Along the way you will learn about the particular types of responses and plans to handle incidents/accidents.
This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan.
Key Learning Objectives
- Explain what a safety plan will include.
- Understand and write an Organizational Safety Policy.
- Know the importance of the Introduction to the Safety Plan.
- Develop a basic Communications Plan for a specific accident/incident occurrence.
- Decide upon training solutions to common accidents/incidents.
- Understand and explain the importance and structure of Incident Response Plans and Critical Incident Response Plans.
- Understand Safety Inspections and Safety Audits as methods to identify unsafe conditions and apply corrective action.
- Use a 6S Inspection Checklist to conduct a 6S Inspection.
- Brainstorm policies and procedures that you might find in the Appendix of a Safety Plan.
- Help your organization write, implement, and review a safety plan.
6. Workplace Ergonomics: Injury Prevention Through Ergonomics: Learn How To Identify, Assess, And Resolve Ergonomic Issues
Everyday activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours, and moving heavy products around the shop can all take a toll on our bodies. This course will teach you how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.
In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
Key Learning Objectives
- Define ergonomics and its related terms.
- Identify where to get ergonomics information for your region.
- Identify how ergonomics can be incorporated into your workplace.
- Assess your environment for ergonomic hazards, create ways to resolve those issues, and plan for implementation.
- Review and evaluate your ergonomic efforts.
- Use change management techniques effectively.
- Describe the basic principles of ergonomics.
- Outline ergonomic practices for sitting, standing, lifting, carrying, pushing, and pulling.
- Design an ergonomic workstation.
- Identify important ergonomic features of tools and machines.
- Understand the role that environmental factors (such as sound, air quality, and light) play in ergonomics.
7. Workplace Violence: Identify & Manage Violence In Your Workplace
Workplace violence is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence.
Workplace harassment training is essential to the welfare of all businesses and their employees. Allowing workplace harassment to continue will cause legal problems while destroying company morale. Many people are uncertain about what constitutes harassment, and they are confused when their actions are pointed out as demeaning. Legally, harassment is any word, gesture, or action that offends people or makes them feel uncomfortable or intimidated.
You never know how sensitive people are, so never say or do anything if you are not sure how it will be received.
Key Learning Objectives
- Define workplace violence
- Understand bullies and how to avoid hiring them
- Create a risk assessment and understand how to handle violence
- Recognise social and business responsibility
- Develop relevant policies and procedures
- Learn how to investigate complaints
8. Workplace Harassment: Learn To Recognize & Manage Workplace Harassment
Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will you understand rights and responsibilities, and create a safe environment for all. Through this course you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.
Key Learning Objectives
- When someone is doing something to you to make you uneasy.
- When someone is saying something to you to make you feel uneasy.
- When someone knowingly puts your life at risk in some way.
9. Health and Wellness at Work: Study Workplace Health and Wellness Courses; Make your Workplace a Safe and Healthy Environment
The Health and Wellness at Work Online Certificate course is designed to give you the basic concepts of how to create a health and wellness program in the workplace. Our Workplace Essentials Online courses makes sure that each person’s health and wellness is not taken for granted. Learning how to keep them safe is identical to making your business safe as well.
Key Learning Objectives
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
10. How to Manage Anger and Violence in the Workplace: Prevent Violence In The Workplace
Every organization must do whatever it can to prevent, identify, and mitigate workplace violence. This comprehensive course includes everything that you need to get started.
In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
Key Learning Objectives
- Describe what workplace violence is.
- Identify some warning signs of violence.
- Apply the cycle of anger.
- Understand Albert Bandura’s behavior wheel and how it applies to anger.
- Develop a seven-step process for managing your anger and others’ anger.
- Apply better communication and problem solving skills, which will reduce frustration and anger.
- Develop some other ways of managing anger, including coping thoughts and relaxation techniques.
- Use the nine components of an organizational approach to managing anger, including risk assessment processes.
- Respond if a violent incident occurs in the workplace, on both an individual and organizational level.
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The Ultimate Universal Safety Practices 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Universal Safety Practices Online Certificate Course
Module One: Getting Started
- Course Objectives
Module Two: The Importance of Safety
- Legal Responsibilities
- Risks
- Benefits
- Setting the Example
Module Three: Fire Risk
- Causes and Types
- Assessment
- Prevention
- Communication
Module Four: Sound
- Levels of Noise
- Assessment
- Risks
- PPE or Environmental Changes
Module Five: Chemical and Electrical Hazards
- Assess Chemicals Used
- Inform
- Control Exposure
- Electrical Dangers
- Policies and Controls
Module Six: Ergonomics
- Common Ergonomic Related Injuries
- Assess Risks
- Equipment Changes
- Training
Module Seven: Workplace Violence
- Identify Stressors and Triggers
- Substance Abuse
- Report Policies
- Training and Emergency Plans
Module Eight: Transportation
- Onsite
- Off-site
- Policies to Prevent Injury
Module Nine: Machinery
- Identify Machines and Their Risks
- Establish Safeguards
- Limit Use
- Care and Maintenance
Module Ten: Safety Program
- Risk Assessment
- Establish Goals and Objectives
- Develop Policies and Procedures
- Training
Module Eleven: Monitoring
- Establish Target KPIs
- Audits and Inspections
- Reports of Incidents
- Assess Data
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
Course 2 - Developing a Safety Procedures Manual Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Setting the Stage
- Policies and Procedures, Part One
- Policies and Procedures, Part Two
Session 3: Safety Procedures Basics
- Safety Management System Procedures
- Developing Safety Procedures
- Developing a Safety Procedure Template
Session 4: Flowcharting
- Organizing the Steps in the Procedure
- Flowchart Symbols
- How to Construct a Flowchart
- Flowchart Musts
- Flowchart Example: Taking a Shower
- Flowchart Example: Awarding a Tender
- Flowchart Example: Mailing a Letter
- Constructing a Flowchart
Session 5: Gathering Information
- Brainstorming
- Before Brainstorming
- During Brainstorming
- After Brainstorming
- Challenges of Brainstorming
Session 6: Procedure Writing
- Procedure Writing Tips
- Guidelines for Writing Procedures
- Draft Procedure
Session 7: Honing the Draft Procedure
- Safety Procedures
- Communication Aids: Forms
- Communication Aids: Icons
- Communication Aids: Photographs
- Communication Aids: Non-technical Graphics
- Communication Aids: Technical Illustrations
- Communication Aids Exercise
Session 8: Some Other Methods
- Step-by-Step Procedures
- Playscript
- Playscript Example
- Decision Trees
- Decision Tables
- Convert a Procedure
Session 9: Procedures Building
- Procedure Templates
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Risk Assessment and Management Online Certificate Course
Module One - Getting Started
Module Two - Identifying Hazards and Risks
- What is a hazard?
- What is a risk?
- Consult with employees
- Likelihood scale
Module Three - Seeking Out Problems before They Happen (Part 1)
- Unique to your business
- Walk around
- Long term and short term
- Common issues
Module Four - Seeking Out Problems before They Happen (Part 2)
- Ask "What would happen if....?"
- External events
- Worst case scenarios
- Consequence scale
Module Five - Everyone's Responsibility
- See it, report it
- If it's not safe, don't do it
- Take appropriate precautions
- Communicating to the organisation
Module Six - Tracking and Updating Control Measures
- What is a Control Measure?
- Your business procedures
- Are they adequate?
- Updating and maintaining
Module Seven - Risk Management Techniques
- Reduce the risk
- Transfer the risk
- Avoid the risk
- Accept the risk
Module Eight - General Office Safety and Reporting
- Accident reports
- Accident response plans
- Emergency action plan
- Training and education
Module Nine - Business Impact Analysis
- Gather information
- Identify vulnerabilities
- Analyse information
- Implement recommendations
Module Ten - Disaster Recvoery Plan
- Make it before you need it
- Test, update and repeat
- Hot, warm and cold sites
- Keep documentation simple and clear
Module Eleven - Summary of Risk Assessment
- What are the hazards?
- Who might be harmed?
- Are current control measures sufficient?
- If not, change control measures
Module Twelve - Wrapping Up
Course 4 - Safety in the Workplace Online Certificate Course
Module One: Getting Started
Module Two: An Overview
- Work Safety and Health Legislations
- Roles & Duties
- Safety Planning
- Case Study
Module Three: Types of Hazards
- Computer Workstations
- Ergonomics
- Fire Prevention
- Fitness & Wellness
- Heat Stress.
- Stress
- Violence
- Case Study
Module Four: Managers Role
- Promoting & Enforcing Safety Standards
- Elements of a Health and Safety Program
- Responsibilities
- Corporate Culture
- Case Study
Module Five: Training
- Reasons for Training
- Definition
- Orientation
- On the Job Training
- Safety Meetings
- Planning and Conducting a Training Session
- Case Study
Module Six: Stress Management
- Altering
- Avoiding
- Accepting
- Relaxation Techniques
- Using Routines to Reduce Stress
- Case Study
Module Seven: Workplace Violence
- What is Workplace Violence?
- Identifying
- Addressing
- Implementing a Workplace Harassment Policy
- Case Study
Module Eight: Identifying Your Company Hazards
- Conducting an Inspection
- Prioritizing Deficiencies
- Report & Following Up
- Case Study
Module Nine: Drug & Alcohol Abuse
- For Employees
- For Managers or Supervisors
- When to Address
- Implementing a “No Tolerance” Rule
- Case Study
Module Ten: Writing the Safety Plan
- Management Involvement
- Responsibility
- Employee Involvement
- Follow Through with Accident Investigations
- Training of Employees
- Case Study
Module Eleven: Implement the Plan
- Selecting an Employee Representative
- Identifying Roles
- Assigning Responsibility
- Follow Through
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
Course 5 - Planning for Workplace Safety Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Writing a Safety Plan
- Elements of the Plan
- Additional Tips
Session 3: Organizational Safety Policy
- Policy Statement
- Policy Statement Activity
Session 4: Introduction to the Safety Plan
- Overview, Part One
- Overview, Part Two
- Purpose and Expectations of the Safety Plan
- Responsibilities for Safety
Session 5: Communications Plan
- Two Way Communication
- Considerations in Developing your Communications Plan
- What to Communicate
- Key Actions in Communicating Effectively
- The Communications Plan: Who
- The Communications Plan: Why
- The Communications Plan: When
- The Communications Plan: What
- The Communications Plan: How
- Tips
- Making Connections
Session 6: Safety Training
- Employee Orientation Safety Training
- Health and Safety Representatives
- Additional Training
- Contractors and Visitors
- Employee Orientation
- Deciding Training
Session 7: Incident Response Plan (with Critical Incident Response Plan)
- Understanding General Processes
- Why Do We Investigate Incidents?
- Investigation Process
- Incident Response Plan
- Critical Incident Response Plan
- The Safety Plan
Session 8: Safety and Health Inspections (with 6S)
- Safety and Health Inspections
- Frequency of Inspections
- 6S
- Adding Safety: 6S, Part One
- Adding Safety: 6S, Part Two
Session 9: Safety Audits
- Audit Primer
- Types of Audits
- Three Levels of Audit
- Compliance Nature of Audits
- Audit Schedule
Session 10: Appendix
- Policies and Procedures
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Workplace Ergonomics: Injury Prevention Through Ergonomics Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Getting Started
- What is Ergonomics?
- Risk Factors for Ergonomic Injuries
- Ergonomic Statistics
- Introduction
- International Ergonomics Association and Affiliates
Session 3: The Role of Ergonomics in Your Workplace
- A Plan for Everyone
- Case Study
Session 4: The Ergonomic Assessment Cycle
- Five Steps to Ergonomic Success
Session 5: Identifying and Assessing Ergonomic Hazards
- How to Identify Ergonomic Hazards
- Look at Safety Data
- Perform a Job Analysis for Each Position
- Look at Production Data
- Ask About Complaints
- Use Software
- An Assessment Toolkit
- General Assessment Checklist
- Exertive Tasks Checklist
- Specific Tasks Checklist
- Sitting and Standing Checklist
- Environmental Factors ChecklistUse Lifting Calculators
- Have Employees Complete a Symptom Survey
- Sample Symptom Survey
- Complete Employee Interviews
- Case Study: The Acme Widget Company
Session 6: Developing a Plan to Address Ergonomic Issues
- Three Key Methods
- Engineering
- Organizational
- Individual
- Categorizing
Session 7: Identifying and Implementing Solutions
- Where to Find Ideas?
- Making Connections
Session 8: Obtaining Employee Buy-In
- Introduction
- Endings
- Transitions/Neutral Zone
- Beginnings
- Insights
- Insights
Session 9: Tips for Successful Implementation
- Give People as Much Input and Control as Possible
- Implement Changes Gradually
- Make the Changes Easy
- Be Clear
- Continue Following up with Employees
Session 10: Reviewing Your Ergonomics Program
- Reviewing Your Ergonomics Program
- Checklist for Success
Session 11: Basic Ergonomic Principles
- The Human Body is Part Machine…
- …And Part Human!
- Tips for Healthy Joints
Session 12: Optimal Sitting and Standing
- Best Practices for Sitting
- Ergonomic Chairs
- Tips for Ergonomic Sitting
- Best Practices for Standing
- The Best of Both Worlds
- Identifying Areas for Improvement
Session 13: Safe Lifting and Transporting
- Lifting Safely
- Lifting Safely Example
- Transporting Materials Safely
- Carrying Materials
- Pushing and Pulling
Session 14: Ergonomic Workstations
- Overview
- Tips and Tricks
- Making Connections
Session 15: Safe Tool Selection and Use
- Safe Tool Design
- Tool Design
- Handgrip Design
- Other Tool Features to Consider
- Making Connections
- Safe Vibration Levels
- Reducing Vibration
Session 16: Creating an Ergonomic Environment
- Understanding Light Measurements
- Ambient Lighting
- Task Lighting
- Watch Out!
- The Importance of Air Quality
- What Causes Air Pollution?
- Improving Air Quality
- Hear the Sounds!
- Acceptable Noise Levels
- Average Noise Levels
- Curbing Noise in Your Environment
- Using White Noise
Session 17: Bringing It All Together
- A Day in the Life at the Acme Widget Company
- Ergonomic Analysis
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Workplace Violence Online Certificate Course
Module One - Getting Started
Module Two - What is Workplace Harassment?
- How to identify
- Costs to your business
- Legal
- Psychological
Module Three - Identifying the Bully
- Abusive workplace behaviors
- Bullying and personality disorders
- Narcissism
Module Four - How to Handle Workplace Violence
- Types of behavior
- Target the behavior, not the person
- implement an action plan
Module Five - Risk Assessment (Part 1)
- Understanding anger and aggression
- Defusing and de-escalating strategies
- Communication skills
- Tactical options
Module Six - Risk Assessment (Part 2)
- Identifying the hazard
- Assessing the risk
- Controlling the risk
- Evaluating and review
Module Seven - Being the Victim
- What is not considered bullying
- Steps to take
Module Eight - Checklist for Employers
- 4 step process
- Addressing all employees
- Code of Ethics
- Policy and preocedures
Module Nine - Interview Process
- Identify a bully in the interview process
- Warning signs
Module Ten - Investigation Process
- Advising your supervisor
- Lodging the complaint
- Initial response
- The investigation
- The findings
- Review and closure
Module Eleven - Developing a Workplace Harassment Policy
- Scope and philosophy
- Principles
- intent
- Options
- Informal complaint process
- Formal investigation process
Module Twelve - Wrapping Up
Course 8 - Workplace Harassment Online Certificate Course
Module One - Getting Started
Module Two - The Background
- The law
- Identifying harassment
- Anti-harassment policies
Module Three - Developing an Anti-Harassment Policy
- An anti-harassment policy: What should be covered?
- How model policies work
- Steps to a healthy work place
- Educating employees
Module Four - Policies in the Workplace
- Anti-harassment policy statements
- Employee's rights and responsibilities
- Employer's rights and responsibilities
Module Five - Proper Procedures in the Workplace
- If you are being harassed
- If you are accused of harassing
- The investigation
- Remedies
Module Six - Fasle Allegations
- How to address the situation
- Confidentiality
- Monitoring the situation
- Retaliation
- Appeals
Module Seven - Other Options
- Union grievance procedures
- Mediation: Getting help from outside organisation
Module Eight - Sexual Harassment
- Defining sexual harassment
- Elements of harassment
- Common scenarios
Module Nine - Mediation
- What is mediation?
- Deciding if it's right
- How to implement
Module Ten - Conflict Resolution
- How to resolve the situation
- Seeing both sides
- Deciding the consequence
Module Eleven - The Aftermath
- How to move on
- Monitoring the situation
- Learning from mistakes
Module Twelve - Wrapping Up
Words from the Wise
- JOHN F. KENNEDY - One man can make a difference, and every man should try.
- NAPOLEON HILL - Victory is always possible for the person who refuses to stop fighting
- DR. MARTIN LUTHER KING JR - We must learn to live together as brothers or perish together as fools.
Course 9 - Health and Wellness at Work Online Certificate Course
Module One: Getting Started
By the end of this course, you will be able to:
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
Module Two: Definition of a Health and Wellness Program
- What is a Health and Wellness Program?
- Productivity
- Cost of Health Care
- Costs of Absenteeism
Module Three: Types of Health and Wellness Programs
- Health Behaviors
- Health Screenings and Maintenance
- Mental Health
- Physical Injuries
Module Four: Health Behavior Programs
- Increasing Physical Activity
- Nutrition & Weight Loss
- Tobacco Cessation
- Substance Abuse Treatment
Module Five: Health Screenings and Maintenance Programs
- Preventative Care Screenings
- Cancer Screenings
- Annual Examinations
- Maintenance Programs
Module Six: Mental Health Programs
- Stress Management
- Support Groups
- Counseling
- Awareness & Education
Module Seven: Evaluate the Need
- Review Current and Previous Programs
- Environmental Factors
- Identify Common Health Conditions and Procedures
- Review Company Information Pertaining to Employee Health
Module Eight: Planning Process
- Form a Health and Wellness Team or Committee
- Define Goals
- Budget
- Programs and Policies
Module Nine: Implementation
- Get Management Support
- Test It Out
- Get the Word Out
- Incentives
Module Ten: Create a "Culture of Wellness"
- Accessible Healthy Eating Options
- Give Them a Break
- Alcohol, Drug, and Smoke-Free Work Environment
- Eliminate Hazards
Module Eleven: Evaluate Results
- Check the Results
- Employee Satisfaction
- Revise Plans as Necessary
- Share Achievements
Module Twelve: Wrapping Up
Words from the Wise
Course 10 - How to Manage Anger and Violence in the Workplace Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Workplace Violence?
- Defining Violence
- The Cycle of Violence
- The Warning Signs
- Maintaining Context
Session 3: Understanding the Behavior Wheel
- The Behavior Wheel
- Case Study
- Anger and the Behavior Wheel
Session 4: The Anger Management Process
- The Seven Steps
- Step One: Decide What to Do
- Step Two: Be Direct
- Mini Case Study
- Step Three: Acknowledge Feelings
- Step Four: Find Something in Common
- Step Five: Depersonalize
- Feedback vs. Attacks
- Responding Appropriately
- Mini Case Study
- Step Six: Getting to the Real Issues
- Case Study, Part One
- Case Study, Part Two
- Case Study, Part Three
- Case Study, Part Four
- Case Study, Part Five
- Letting Go, Part One
- Letting Go, Part Two
Session 5: Communicating Better
- Building Your Message
- I Messages
- The Assertiveness Formula
- Applying the Assertiveness Formula
- Making Connections
- Asking Questions
- Planning Your Questions
- Three Keys
Session 6: Basic Problem Solving Tools
- The Three-Phase Model
- The Problem Solving Model
- The Importance of the Model
- Another Perspective
- Keeping an Open Mind
- Solving Problems the Right Way
- Phase One
- Perception
- Definition
- Analysis, Part One
- Analysis, Part Two
- Analysis, Part Three
- Phase Two
- Creative Thinking Methods
- Checkerboard
- Research and Report
- Evaluation
- Decision Making
- Phase Three
- Planning
- Implementation
- Solution Planning Worksheet
- The Problem Solving Toolkit
- Using Criteria
- Force Field Analysis
- Legitimizing Problems and Positions
- Task Information
- Skill Application
- Phase Two: Decision Making
- Phase Three: Planning and Organizing
Session 7: Other Ways of Managing Anger
- Coping Strategies
- Sanctuary
- Relaxation Techniques
Session 8: A Systems Approach
- The Nine Stage Plan
Session 9: Developing a Policy and Program
- The Policy: The Purpose
- The Policy: The Elements
- The Policy: Staff Responsibilities
- The Programs
Session 10: Risk Assessment
- The Five Stages
- Stage One: The Risk Assessment Team
- Stage Two: The Workplace Assessment
- Stage Three, Part One: Victim Assessment
- Stage Three, Part Two: Perpetrator Assessment
- Red Flags
- Stage Four: Workplace Survey
- Stage Five: Developing a Hazard Checklist
- Part One: Case Study (Summary)
- Part One: Case Study (Floor Plan)
- Part One: Case Study (Staff Hours)
- Part Two: Risk Assessment (Workplace Assessment)
- Part Two: Risk Assessment (Victim Assessment)
- Part Two: Risk Assessment (Perpetrator Assessment)
- Part Two: Risk Assessment (Workplace Survey)
- Part Two: Risk Assessment (Hazard Checklist)
Session 11: Hiring Practices
- Getting it Right
- Key Strategies
- Checking Tests Out
Session 12: Workplace Design
- Layout Issues with the Acme Widgets Company: Case Study
- Task
Session 13: Workplace Practices and Procedures
- Workplace Policies
- Human Resources
- Staff Management
- Security Measures
- Workplace Procedures
Session 14: Security Systems and Personnel
- Systems Criteria
- Security Systems, Part One
- Security Systems, Part Two
- Security Personnel
- Case Study: Staffing Schedule
- Case Study: Floor Plan
- Task
Session 15: Training Programs
- Developing a Program
- Contents of the Program
- Summary
Session 16: Developing Emergency Response Plans
- Guide to Developing a Plan
- People to Include
- Items to Address
- Case Study: Summary
- Case Study: Floor Plan
- Case Study: Staff Hours
- Case Study: Security Systems
- Task
Session 17: Program Review
- Review Components
Session 18: Developing a Threat Response Process
- Introduction
- The 14 Stages
- The Threat Review Team
Session 19: The Immediate Response
- What To Do When Violence Happens
- Next Steps
- Stage One of the Threat Response Process, Part One
- Stage One of the Threat Response Process, Part Two
- Case Study
- Questions, Part One
- Questions, Part Two
- Questions, Part Three
- Questions, Part Four
Session 20: Consulting with the Experts
- Stage Two
Session 21: Gathering Additional Information
- Gathering Information
- Case Study
- Questions, Part One
- Questions, Part Two
- Questions, Part Three
Session 22: Re-Evaluating Information
- Stage Four
- Stage Five
Session 23: Communicating Incidents and Threats
- Stage Six, Part One
- Stage Six, Part Two
- Developing a Communication Plan
- Staff List
- Questions
Session 24: Interviewing Employees
- Stage Seven
- Stage Eight
- Making Connections
- Task
Session 25: Risk Level Analysis
- Stage Nine
- The Five Categories
- Case Studies, Part One
- Case Studies, Part Two
Session 26: Reviewing the Options
- Stage Ten
- Possible Outcomes
- About Termination
- Stages Eleven, Twelve, and Thirteen
Session 27: Analyzing the Impact
- About Stage Fourteen
- Debriefing for the Threat Assessment Team
- Helping the Healing
Session 28: Incident Response Checklist
- Framework Checklist, Part One
- Framework Checklist, Part Two
- Framework Checklist, Part Three
- Framework Checklist, Part Four
- Framework Checklist, Part Five
- Framework Checklist, Part Six
- Framework Checklist, Part Seven
- Framework Checklist, Part Eight
- Framework Checklist, Part Nine
- Framework Checklist, Part Ten
- Framework Checklist, Part Eleven
- Framework Checklist, Part Twelve
- Framework Checklist, Part Thirteen
- Framework Checklist, Part Fourteen
- Framework Checklist, Part Fifteen
- Framework Checklist, Part Sixteen
Session 29: Process Application
- Reviewing the Process, Part One
- Reviewing the Process, Part Two
- Reviewing the Process, Part Three
- Reviewing the Process, Part Four
- Reviewing the Process, Part Five
Session 30: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
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Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
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Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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About this Course |
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The Essential Guide To Safety - 10 Courses in this Bundle
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Universal Safety Practices
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Developing a Safety Procedures Manual
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Risk Assessment and Management
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Safety in the Workplace
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Planning for Workplace Safety
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Workplace Ergonomics: Injury Prevention Through Ergonomics Online Certificate Course
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Workplace Violence
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Workplace Harassment
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Health and Wellness at Work
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How to Manage Anger and Violence in the Workplace
1. Universal Safety Practices: Discover How Safety Affects Employee Engagement and the Bottom Line
The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working. In 2015, OSHA estimated safety problems cost companies $1 billion a week. Understanding universal safety practices and how to implement them will help keep everyone protected while ensuring the company’s financial security. With our “Universal Safety Practices” Course, you will discover how safety affects employee engagement and the bottom line. Safety may seem like a boring topic, but an unsafe work environment cannot be ignored.
Key Learning Objectives
- Understand the importance and legal responsibilities of safety
- Perform risks assessments
- Establish a safety program
- Monitor safety
- Communicate safety policies
2. Developing a Safety Procedures Manual: Craft A Usable Manual For Your Workplace
It’s all well and good to have a workplace safety plan but once it’s created how do you communicate that plan to the workforce? Simple. You take that safety plan and use it to develop a safety procedures manual. The manual allows staff to simply follow the procedures when required. This course guides you along the path to creating a comprehensive safety procedures manual. On this journey you will touch upon safety procedures basics, flowcharts, gathering information, procedure writing and fine-tuning, and procedures building.
This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.
Key Learning Objectives
- Develop a Safety Procedure Template.
- Develop a flowchart to accurately depict process activities.
- Use brainstorming to gather necessary information for safety procedure creation.
- Understand a variety of procedure types (Step-by-Step, Playscript, Decision Tree, Decision Tables.)
- Write and revise Step-by-Step safety procedures.
- Add communication elements to safety procedures.
3. Risk Assessment and Management: Study Risk Assessment Management Course; Knowing How to Manage Risk and Hazards are Vital
Getting your Risk Assessment Management Course doesn’t mean that you will be able to predict, control or manage every risk. What it will do is put you in a great place to know what actions to take before, during, and after any unfortunate events that occur. Your preparedness will make it easier to mitigate the damage. Making the identification of hazards and risks a part of the daily business routine is vital for the overall health of the business. Providing a safe workspace is a non-negotiable requirement for every business owner.
Through our Risk Assessment Online Courses, you will gain an understanding of the not so obvious dangers and risks that are prevalent in your workplace. Having the proper methods to use when identifying hazards will give you greater ability to anticipate and prevent accidents.
Key Learning Objectives
- Readily identify risks and hazards
- Revise and update control measures as appropriate
- Understand accident report fundamentals
- Recognize different risk management techniques
- Be able to describe and sketch out a disaster recovery plan
- Communicate risk management strategies effectively to the organization
4. Safety in the Workplace: Safety in the Workplace Online Certificate Course
Safety in the workplace should always take precedence over productivity. And the best way of keeping the workplace safe is to identify hazards and learn how to deal with these accordingly. The Safety in the Workplace Online course
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards to be effective.
The Health and Safety Online courses will be instrumental in reviewing common hazards, safety techniques and after completion, you will have the tools to create a Safety policy for your workplace. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
Key Learning Objectives
- Learn and define key workplace safety elements
- Understand the legal requirements and responsibilities associated with as a safe work environment
- Create an effective safety plan based on workplace hazards
- Recognize the role of management and employees
- Create training procedures
- Implement a safety plan
5. Planning for Workplace Safety: Be Safe At Work
Being safe at work has many benefits for yourself as an employee and for the organization that you are a part of. This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace. Along the way you will learn about the particular types of responses and plans to handle incidents/accidents.
This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan.
Key Learning Objectives
- Explain what a safety plan will include.
- Understand and write an Organizational Safety Policy.
- Know the importance of the Introduction to the Safety Plan.
- Develop a basic Communications Plan for a specific accident/incident occurrence.
- Decide upon training solutions to common accidents/incidents.
- Understand and explain the importance and structure of Incident Response Plans and Critical Incident Response Plans.
- Understand Safety Inspections and Safety Audits as methods to identify unsafe conditions and apply corrective action.
- Use a 6S Inspection Checklist to conduct a 6S Inspection.
- Brainstorm policies and procedures that you might find in the Appendix of a Safety Plan.
- Help your organization write, implement, and review a safety plan.
6. Workplace Ergonomics: Injury Prevention Through Ergonomics: Learn How To Identify, Assess, And Resolve Ergonomic Issues
Everyday activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours, and moving heavy products around the shop can all take a toll on our bodies. This course will teach you how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.
In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
Key Learning Objectives
- Define ergonomics and its related terms.
- Identify where to get ergonomics information for your region.
- Identify how ergonomics can be incorporated into your workplace.
- Assess your environment for ergonomic hazards, create ways to resolve those issues, and plan for implementation.
- Review and evaluate your ergonomic efforts.
- Use change management techniques effectively.
- Describe the basic principles of ergonomics.
- Outline ergonomic practices for sitting, standing, lifting, carrying, pushing, and pulling.
- Design an ergonomic workstation.
- Identify important ergonomic features of tools and machines.
- Understand the role that environmental factors (such as sound, air quality, and light) play in ergonomics.
7. Workplace Violence: Identify & Manage Violence In Your Workplace
Workplace violence is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence.
Workplace harassment training is essential to the welfare of all businesses and their employees. Allowing workplace harassment to continue will cause legal problems while destroying company morale. Many people are uncertain about what constitutes harassment, and they are confused when their actions are pointed out as demeaning. Legally, harassment is any word, gesture, or action that offends people or makes them feel uncomfortable or intimidated.
You never know how sensitive people are, so never say or do anything if you are not sure how it will be received.
Key Learning Objectives
- Define workplace violence
- Understand bullies and how to avoid hiring them
- Create a risk assessment and understand how to handle violence
- Recognise social and business responsibility
- Develop relevant policies and procedures
- Learn how to investigate complaints
8. Workplace Harassment: Learn To Recognize & Manage Workplace Harassment
Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will you understand rights and responsibilities, and create a safe environment for all. Through this course you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.
Key Learning Objectives
- When someone is doing something to you to make you uneasy.
- When someone is saying something to you to make you feel uneasy.
- When someone knowingly puts your life at risk in some way.
9. Health and Wellness at Work: Study Workplace Health and Wellness Courses; Make your Workplace a Safe and Healthy Environment
The Health and Wellness at Work Online Certificate course is designed to give you the basic concepts of how to create a health and wellness program in the workplace. Our Workplace Essentials Online courses makes sure that each person’s health and wellness is not taken for granted. Learning how to keep them safe is identical to making your business safe as well.
Key Learning Objectives
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
10. How to Manage Anger and Violence in the Workplace: Prevent Violence In The Workplace
Every organization must do whatever it can to prevent, identify, and mitigate workplace violence. This comprehensive course includes everything that you need to get started.
In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
Key Learning Objectives
- Describe what workplace violence is.
- Identify some warning signs of violence.
- Apply the cycle of anger.
- Understand Albert Bandura’s behavior wheel and how it applies to anger.
- Develop a seven-step process for managing your anger and others’ anger.
- Apply better communication and problem solving skills, which will reduce frustration and anger.
- Develop some other ways of managing anger, including coping thoughts and relaxation techniques.
- Use the nine components of an organizational approach to managing anger, including risk assessment processes.
- Respond if a violent incident occurs in the workplace, on both an individual and organizational level.
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The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review it at any time.
The Ultimate Universal Safety Practices 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Universal Safety Practices Online Certificate Course
Module One: Getting Started
- Course Objectives
Module Two: The Importance of Safety
- Legal Responsibilities
- Risks
- Benefits
- Setting the Example
Module Three: Fire Risk
- Causes and Types
- Assessment
- Prevention
- Communication
Module Four: Sound
- Levels of Noise
- Assessment
- Risks
- PPE or Environmental Changes
Module Five: Chemical and Electrical Hazards
- Assess Chemicals Used
- Inform
- Control Exposure
- Electrical Dangers
- Policies and Controls
Module Six: Ergonomics
- Common Ergonomic Related Injuries
- Assess Risks
- Equipment Changes
- Training
Module Seven: Workplace Violence
- Identify Stressors and Triggers
- Substance Abuse
- Report Policies
- Training and Emergency Plans
Module Eight: Transportation
- Onsite
- Off-site
- Policies to Prevent Injury
Module Nine: Machinery
- Identify Machines and Their Risks
- Establish Safeguards
- Limit Use
- Care and Maintenance
Module Ten: Safety Program
- Risk Assessment
- Establish Goals and Objectives
- Develop Policies and Procedures
- Training
Module Eleven: Monitoring
- Establish Target KPIs
- Audits and Inspections
- Reports of Incidents
- Assess Data
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
Course 2 - Developing a Safety Procedures Manual Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Setting the Stage
- Policies and Procedures, Part One
- Policies and Procedures, Part Two
Session 3: Safety Procedures Basics
- Safety Management System Procedures
- Developing Safety Procedures
- Developing a Safety Procedure Template
Session 4: Flowcharting
- Organizing the Steps in the Procedure
- Flowchart Symbols
- How to Construct a Flowchart
- Flowchart Musts
- Flowchart Example: Taking a Shower
- Flowchart Example: Awarding a Tender
- Flowchart Example: Mailing a Letter
- Constructing a Flowchart
Session 5: Gathering Information
- Brainstorming
- Before Brainstorming
- During Brainstorming
- After Brainstorming
- Challenges of Brainstorming
Session 6: Procedure Writing
- Procedure Writing Tips
- Guidelines for Writing Procedures
- Draft Procedure
Session 7: Honing the Draft Procedure
- Safety Procedures
- Communication Aids: Forms
- Communication Aids: Icons
- Communication Aids: Photographs
- Communication Aids: Non-technical Graphics
- Communication Aids: Technical Illustrations
- Communication Aids Exercise
Session 8: Some Other Methods
- Step-by-Step Procedures
- Playscript
- Playscript Example
- Decision Trees
- Decision Tables
- Convert a Procedure
Session 9: Procedures Building
- Procedure Templates
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Risk Assessment and Management Online Certificate Course
Module One - Getting Started
Module Two - Identifying Hazards and Risks
- What is a hazard?
- What is a risk?
- Consult with employees
- Likelihood scale
Module Three - Seeking Out Problems before They Happen (Part 1)
- Unique to your business
- Walk around
- Long term and short term
- Common issues
Module Four - Seeking Out Problems before They Happen (Part 2)
- Ask "What would happen if....?"
- External events
- Worst case scenarios
- Consequence scale
Module Five - Everyone's Responsibility
- See it, report it
- If it's not safe, don't do it
- Take appropriate precautions
- Communicating to the organisation
Module Six - Tracking and Updating Control Measures
- What is a Control Measure?
- Your business procedures
- Are they adequate?
- Updating and maintaining
Module Seven - Risk Management Techniques
- Reduce the risk
- Transfer the risk
- Avoid the risk
- Accept the risk
Module Eight - General Office Safety and Reporting
- Accident reports
- Accident response plans
- Emergency action plan
- Training and education
Module Nine - Business Impact Analysis
- Gather information
- Identify vulnerabilities
- Analyse information
- Implement recommendations
Module Ten - Disaster Recvoery Plan
- Make it before you need it
- Test, update and repeat
- Hot, warm and cold sites
- Keep documentation simple and clear
Module Eleven - Summary of Risk Assessment
- What are the hazards?
- Who might be harmed?
- Are current control measures sufficient?
- If not, change control measures
Module Twelve - Wrapping Up
Course 4 - Safety in the Workplace Online Certificate Course
Module One: Getting Started
Module Two: An Overview
- Work Safety and Health Legislations
- Roles & Duties
- Safety Planning
- Case Study
Module Three: Types of Hazards
- Computer Workstations
- Ergonomics
- Fire Prevention
- Fitness & Wellness
- Heat Stress.
- Stress
- Violence
- Case Study
Module Four: Managers Role
- Promoting & Enforcing Safety Standards
- Elements of a Health and Safety Program
- Responsibilities
- Corporate Culture
- Case Study
Module Five: Training
- Reasons for Training
- Definition
- Orientation
- On the Job Training
- Safety Meetings
- Planning and Conducting a Training Session
- Case Study
Module Six: Stress Management
- Altering
- Avoiding
- Accepting
- Relaxation Techniques
- Using Routines to Reduce Stress
- Case Study
Module Seven: Workplace Violence
- What is Workplace Violence?
- Identifying
- Addressing
- Implementing a Workplace Harassment Policy
- Case Study
Module Eight: Identifying Your Company Hazards
- Conducting an Inspection
- Prioritizing Deficiencies
- Report & Following Up
- Case Study
Module Nine: Drug & Alcohol Abuse
- For Employees
- For Managers or Supervisors
- When to Address
- Implementing a “No Tolerance” Rule
- Case Study
Module Ten: Writing the Safety Plan
- Management Involvement
- Responsibility
- Employee Involvement
- Follow Through with Accident Investigations
- Training of Employees
- Case Study
Module Eleven: Implement the Plan
- Selecting an Employee Representative
- Identifying Roles
- Assigning Responsibility
- Follow Through
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
Course 5 - Planning for Workplace Safety Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Writing a Safety Plan
- Elements of the Plan
- Additional Tips
Session 3: Organizational Safety Policy
- Policy Statement
- Policy Statement Activity
Session 4: Introduction to the Safety Plan
- Overview, Part One
- Overview, Part Two
- Purpose and Expectations of the Safety Plan
- Responsibilities for Safety
Session 5: Communications Plan
- Two Way Communication
- Considerations in Developing your Communications Plan
- What to Communicate
- Key Actions in Communicating Effectively
- The Communications Plan: Who
- The Communications Plan: Why
- The Communications Plan: When
- The Communications Plan: What
- The Communications Plan: How
- Tips
- Making Connections
Session 6: Safety Training
- Employee Orientation Safety Training
- Health and Safety Representatives
- Additional Training
- Contractors and Visitors
- Employee Orientation
- Deciding Training
Session 7: Incident Response Plan (with Critical Incident Response Plan)
- Understanding General Processes
- Why Do We Investigate Incidents?
- Investigation Process
- Incident Response Plan
- Critical Incident Response Plan
- The Safety Plan
Session 8: Safety and Health Inspections (with 6S)
- Safety and Health Inspections
- Frequency of Inspections
- 6S
- Adding Safety: 6S, Part One
- Adding Safety: 6S, Part Two
Session 9: Safety Audits
- Audit Primer
- Types of Audits
- Three Levels of Audit
- Compliance Nature of Audits
- Audit Schedule
Session 10: Appendix
- Policies and Procedures
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Workplace Ergonomics: Injury Prevention Through Ergonomics Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Getting Started
- What is Ergonomics?
- Risk Factors for Ergonomic Injuries
- Ergonomic Statistics
- Introduction
- International Ergonomics Association and Affiliates
Session 3: The Role of Ergonomics in Your Workplace
- A Plan for Everyone
- Case Study
Session 4: The Ergonomic Assessment Cycle
- Five Steps to Ergonomic Success
Session 5: Identifying and Assessing Ergonomic Hazards
- How to Identify Ergonomic Hazards
- Look at Safety Data
- Perform a Job Analysis for Each Position
- Look at Production Data
- Ask About Complaints
- Use Software
- An Assessment Toolkit
- General Assessment Checklist
- Exertive Tasks Checklist
- Specific Tasks Checklist
- Sitting and Standing Checklist
- Environmental Factors ChecklistUse Lifting Calculators
- Have Employees Complete a Symptom Survey
- Sample Symptom Survey
- Complete Employee Interviews
- Case Study: The Acme Widget Company
Session 6: Developing a Plan to Address Ergonomic Issues
- Three Key Methods
- Engineering
- Organizational
- Individual
- Categorizing
Session 7: Identifying and Implementing Solutions
- Where to Find Ideas?
- Making Connections
Session 8: Obtaining Employee Buy-In
- Introduction
- Endings
- Transitions/Neutral Zone
- Beginnings
- Insights
- Insights
Session 9: Tips for Successful Implementation
- Give People as Much Input and Control as Possible
- Implement Changes Gradually
- Make the Changes Easy
- Be Clear
- Continue Following up with Employees
Session 10: Reviewing Your Ergonomics Program
- Reviewing Your Ergonomics Program
- Checklist for Success
Session 11: Basic Ergonomic Principles
- The Human Body is Part Machine…
- …And Part Human!
- Tips for Healthy Joints
Session 12: Optimal Sitting and Standing
- Best Practices for Sitting
- Ergonomic Chairs
- Tips for Ergonomic Sitting
- Best Practices for Standing
- The Best of Both Worlds
- Identifying Areas for Improvement
Session 13: Safe Lifting and Transporting
- Lifting Safely
- Lifting Safely Example
- Transporting Materials Safely
- Carrying Materials
- Pushing and Pulling
Session 14: Ergonomic Workstations
- Overview
- Tips and Tricks
- Making Connections
Session 15: Safe Tool Selection and Use
- Safe Tool Design
- Tool Design
- Handgrip Design
- Other Tool Features to Consider
- Making Connections
- Safe Vibration Levels
- Reducing Vibration
Session 16: Creating an Ergonomic Environment
- Understanding Light Measurements
- Ambient Lighting
- Task Lighting
- Watch Out!
- The Importance of Air Quality
- What Causes Air Pollution?
- Improving Air Quality
- Hear the Sounds!
- Acceptable Noise Levels
- Average Noise Levels
- Curbing Noise in Your Environment
- Using White Noise
Session 17: Bringing It All Together
- A Day in the Life at the Acme Widget Company
- Ergonomic Analysis
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Workplace Violence Online Certificate Course
Module One - Getting Started
Module Two - What is Workplace Harassment?
- How to identify
- Costs to your business
- Legal
- Psychological
Module Three - Identifying the Bully
- Abusive workplace behaviors
- Bullying and personality disorders
- Narcissism
Module Four - How to Handle Workplace Violence
- Types of behavior
- Target the behavior, not the person
- implement an action plan
Module Five - Risk Assessment (Part 1)
- Understanding anger and aggression
- Defusing and de-escalating strategies
- Communication skills
- Tactical options
Module Six - Risk Assessment (Part 2)
- Identifying the hazard
- Assessing the risk
- Controlling the risk
- Evaluating and review
Module Seven - Being the Victim
- What is not considered bullying
- Steps to take
Module Eight - Checklist for Employers
- 4 step process
- Addressing all employees
- Code of Ethics
- Policy and preocedures
Module Nine - Interview Process
- Identify a bully in the interview process
- Warning signs
Module Ten - Investigation Process
- Advising your supervisor
- Lodging the complaint
- Initial response
- The investigation
- The findings
- Review and closure
Module Eleven - Developing a Workplace Harassment Policy
- Scope and philosophy
- Principles
- intent
- Options
- Informal complaint process
- Formal investigation process
Module Twelve - Wrapping Up
Course 8 - Workplace Harassment Online Certificate Course
Module One - Getting Started
Module Two - The Background
- The law
- Identifying harassment
- Anti-harassment policies
Module Three - Developing an Anti-Harassment Policy
- An anti-harassment policy: What should be covered?
- How model policies work
- Steps to a healthy work place
- Educating employees
Module Four - Policies in the Workplace
- Anti-harassment policy statements
- Employee's rights and responsibilities
- Employer's rights and responsibilities
Module Five - Proper Procedures in the Workplace
- If you are being harassed
- If you are accused of harassing
- The investigation
- Remedies
Module Six - Fasle Allegations
- How to address the situation
- Confidentiality
- Monitoring the situation
- Retaliation
- Appeals
Module Seven - Other Options
- Union grievance procedures
- Mediation: Getting help from outside organisation
Module Eight - Sexual Harassment
- Defining sexual harassment
- Elements of harassment
- Common scenarios
Module Nine - Mediation
- What is mediation?
- Deciding if it's right
- How to implement
Module Ten - Conflict Resolution
- How to resolve the situation
- Seeing both sides
- Deciding the consequence
Module Eleven - The Aftermath
- How to move on
- Monitoring the situation
- Learning from mistakes
Module Twelve - Wrapping Up
Words from the Wise
- JOHN F. KENNEDY - One man can make a difference, and every man should try.
- NAPOLEON HILL - Victory is always possible for the person who refuses to stop fighting
- DR. MARTIN LUTHER KING JR - We must learn to live together as brothers or perish together as fools.
Course 9 - Health and Wellness at Work Online Certificate Course
Module One: Getting Started
By the end of this course, you will be able to:
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
Module Two: Definition of a Health and Wellness Program
- What is a Health and Wellness Program?
- Productivity
- Cost of Health Care
- Costs of Absenteeism
Module Three: Types of Health and Wellness Programs
- Health Behaviors
- Health Screenings and Maintenance
- Mental Health
- Physical Injuries
Module Four: Health Behavior Programs
- Increasing Physical Activity
- Nutrition & Weight Loss
- Tobacco Cessation
- Substance Abuse Treatment
Module Five: Health Screenings and Maintenance Programs
- Preventative Care Screenings
- Cancer Screenings
- Annual Examinations
- Maintenance Programs
Module Six: Mental Health Programs
- Stress Management
- Support Groups
- Counseling
- Awareness & Education
Module Seven: Evaluate the Need
- Review Current and Previous Programs
- Environmental Factors
- Identify Common Health Conditions and Procedures
- Review Company Information Pertaining to Employee Health
Module Eight: Planning Process
- Form a Health and Wellness Team or Committee
- Define Goals
- Budget
- Programs and Policies
Module Nine: Implementation
- Get Management Support
- Test It Out
- Get the Word Out
- Incentives
Module Ten: Create a "Culture of Wellness"
- Accessible Healthy Eating Options
- Give Them a Break
- Alcohol, Drug, and Smoke-Free Work Environment
- Eliminate Hazards
Module Eleven: Evaluate Results
- Check the Results
- Employee Satisfaction
- Revise Plans as Necessary
- Share Achievements
Module Twelve: Wrapping Up
Words from the Wise
Course 10 - How to Manage Anger and Violence in the Workplace Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Workplace Violence?
- Defining Violence
- The Cycle of Violence
- The Warning Signs
- Maintaining Context
Session 3: Understanding the Behavior Wheel
- The Behavior Wheel
- Case Study
- Anger and the Behavior Wheel
Session 4: The Anger Management Process
- The Seven Steps
- Step One: Decide What to Do
- Step Two: Be Direct
- Mini Case Study
- Step Three: Acknowledge Feelings
- Step Four: Find Something in Common
- Step Five: Depersonalize
- Feedback vs. Attacks
- Responding Appropriately
- Mini Case Study
- Step Six: Getting to the Real Issues
- Case Study, Part One
- Case Study, Part Two
- Case Study, Part Three
- Case Study, Part Four
- Case Study, Part Five
- Letting Go, Part One
- Letting Go, Part Two
Session 5: Communicating Better
- Building Your Message
- I Messages
- The Assertiveness Formula
- Applying the Assertiveness Formula
- Making Connections
- Asking Questions
- Planning Your Questions
- Three Keys
Session 6: Basic Problem Solving Tools
- The Three-Phase Model
- The Problem Solving Model
- The Importance of the Model
- Another Perspective
- Keeping an Open Mind
- Solving Problems the Right Way
- Phase One
- Perception
- Definition
- Analysis, Part One
- Analysis, Part Two
- Analysis, Part Three
- Phase Two
- Creative Thinking Methods
- Checkerboard
- Research and Report
- Evaluation
- Decision Making
- Phase Three
- Planning
- Implementation
- Solution Planning Worksheet
- The Problem Solving Toolkit
- Using Criteria
- Force Field Analysis
- Legitimizing Problems and Positions
- Task Information
- Skill Application
- Phase Two: Decision Making
- Phase Three: Planning and Organizing
Session 7: Other Ways of Managing Anger
- Coping Strategies
- Sanctuary
- Relaxation Techniques
Session 8: A Systems Approach
- The Nine Stage Plan
Session 9: Developing a Policy and Program
- The Policy: The Purpose
- The Policy: The Elements
- The Policy: Staff Responsibilities
- The Programs
Session 10: Risk Assessment
- The Five Stages
- Stage One: The Risk Assessment Team
- Stage Two: The Workplace Assessment
- Stage Three, Part One: Victim Assessment
- Stage Three, Part Two: Perpetrator Assessment
- Red Flags
- Stage Four: Workplace Survey
- Stage Five: Developing a Hazard Checklist
- Part One: Case Study (Summary)
- Part One: Case Study (Floor Plan)
- Part One: Case Study (Staff Hours)
- Part Two: Risk Assessment (Workplace Assessment)
- Part Two: Risk Assessment (Victim Assessment)
- Part Two: Risk Assessment (Perpetrator Assessment)
- Part Two: Risk Assessment (Workplace Survey)
- Part Two: Risk Assessment (Hazard Checklist)
Session 11: Hiring Practices
- Getting it Right
- Key Strategies
- Checking Tests Out
Session 12: Workplace Design
- Layout Issues with the Acme Widgets Company: Case Study
- Task
Session 13: Workplace Practices and Procedures
- Workplace Policies
- Human Resources
- Staff Management
- Security Measures
- Workplace Procedures
Session 14: Security Systems and Personnel
- Systems Criteria
- Security Systems, Part One
- Security Systems, Part Two
- Security Personnel
- Case Study: Staffing Schedule
- Case Study: Floor Plan
- Task
Session 15: Training Programs
- Developing a Program
- Contents of the Program
- Summary
Session 16: Developing Emergency Response Plans
- Guide to Developing a Plan
- People to Include
- Items to Address
- Case Study: Summary
- Case Study: Floor Plan
- Case Study: Staff Hours
- Case Study: Security Systems
- Task
Session 17: Program Review
- Review Components
Session 18: Developing a Threat Response Process
- Introduction
- The 14 Stages
- The Threat Review Team
Session 19: The Immediate Response
- What To Do When Violence Happens
- Next Steps
- Stage One of the Threat Response Process, Part One
- Stage One of the Threat Response Process, Part Two
- Case Study
- Questions, Part One
- Questions, Part Two
- Questions, Part Three
- Questions, Part Four
Session 20: Consulting with the Experts
- Stage Two
Session 21: Gathering Additional Information
- Gathering Information
- Case Study
- Questions, Part One
- Questions, Part Two
- Questions, Part Three
Session 22: Re-Evaluating Information
- Stage Four
- Stage Five
Session 23: Communicating Incidents and Threats
- Stage Six, Part One
- Stage Six, Part Two
- Developing a Communication Plan
- Staff List
- Questions
Session 24: Interviewing Employees
- Stage Seven
- Stage Eight
- Making Connections
- Task
Session 25: Risk Level Analysis
- Stage Nine
- The Five Categories
- Case Studies, Part One
- Case Studies, Part Two
Session 26: Reviewing the Options
- Stage Ten
- Possible Outcomes
- About Termination
- Stages Eleven, Twelve, and Thirteen
Session 27: Analyzing the Impact
- About Stage Fourteen
- Debriefing for the Threat Assessment Team
- Helping the Healing
Session 28: Incident Response Checklist
- Framework Checklist, Part One
- Framework Checklist, Part Two
- Framework Checklist, Part Three
- Framework Checklist, Part Four
- Framework Checklist, Part Five
- Framework Checklist, Part Six
- Framework Checklist, Part Seven
- Framework Checklist, Part Eight
- Framework Checklist, Part Nine
- Framework Checklist, Part Ten
- Framework Checklist, Part Eleven
- Framework Checklist, Part Twelve
- Framework Checklist, Part Thirteen
- Framework Checklist, Part Fourteen
- Framework Checklist, Part Fifteen
- Framework Checklist, Part Sixteen
Session 29: Process Application
- Reviewing the Process, Part One
- Reviewing the Process, Part Two
- Reviewing the Process, Part Three
- Reviewing the Process, Part Four
- Reviewing the Process, Part Five
Session 30: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
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Course Summary
| Course ID: | CFS02USP10CB |
|---|---|
| Delivery Mode: |
Online |
| Access: | Lifetime |
| Tutor Support: | Yes |
| Time: | Study at your own pace |
| Duration: | 60-80 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
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