Ultimate Hiring for Success: Behavioral Interviewing Techniques Online Bundle, 10 Certificate Courses

The Most Comprehensive Recruitment Bundle

Ultimate Hiring for Success: Behavioral Interviewing Techniques Online Bundle, 10 Certificate Courses

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The Most Comprehensive Interviewer's Guide - 10 Courses in this Bundle

  1. Hiring for Success: Behavioral Interviewing Techniques

  2. Hiring Strategies

  3. Employee Onboarding

  4. Employee Recruitment

  5. Millennial Onboarding

  6. Onboarding: The Essential Rules for a Successful Onboarding Program

  7. Managing Human Resources

  8. High Performance Teams Inside the Company

  9. Creating a Top-Notch Talent Management Program

  10. Orientation Handbook: Getting Employees Off to a Good Start

1. Hiring for Success: Behavioral Interviewing Techniques: Learn to refine interview skills and methods 

The interviewing process sounds easy enough: you arrange for a conversation with potential candidates and then select the best person for a particular position. However, we all know that it isn’t really that simple. This course will give you the skills and tools to hire successful candidates.

Key Learning Objectives

  • Hiring process
  • Cost analysis
  • Position profiles
  • finding candidates
  • Screening resumes
  • Testing candidates
  • Interviewing
  • Evaluating responses
  • Reference checks
  • How to overcome common problems encountered in the hiring process

2. Hiring Strategies: Learn How To Attract & Hire The Best Talent

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this course as it prepares them to seek out that great candidate and make sure they are a fit for your company. You will obtain the necessary tools required in finding that diamond in the rough.

Key Learning Objectives

  • Know how to present the current open position
  • Develop a workable hiring strategy
  • Know how to determine which candidates to interview
  • Steps and techniques to use in an interview
  • Welcome newly hired employees
  • Find potential candidates for the position

3. Employee Onboarding: How to Bring on New Employees and Reduce Staff Turnover

Employee On boarding is a vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board is a huge investment. On boarding will assist newly hired employees in developing and keeping their skills. Knowledge will be retained, and their value will increase within the company.

Through Employee On boarding you will find it lowers costs related to employee turnover. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the company, and having a structured set of procedures will make your company stronger and produce a greater chance of success.

Key Learning Objectives

  • Define onboarding
  • Understanding the benefits and purpose of onboarding
  • Recognize how to prepare for an onboarding program
  • Identify ways to engage and follow up with employees
  • Create expectations
  • Discover the importance of resiliency and flexibility

4. Employee Recruitment: Reduce Your Costs with a Great Employee Recruitment Program

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

Our Employee Recruitment course will show you how to interview and recruit the right employee. Hiring a new employee is one of the largest investments you make in any business. Hiring the right employee is very important, as training can be expensive, and employee turnover costs companies millions every year. So, reduce your costs with a great employee recruitment program!

Key Learning Objectives

  • Defining recruitment
  • Understanding the selection process
  • Recognising the GROW model and how to set goals
  • Preparing for the interview and question process
  • Identifying and avoiding bias when making offers
  • Discovering ways to retain talent and measure growth

5. Millennial Onboarding: Study Millennial On-boarding Training Online; Master the Advantages and Challenges of Hiring Millennials

Having problems with your millennial workforce? The Millennial On-boarding Training Online Course will teach you how to create an effective onboarding process that will improve employee retention and ensure that millennials are properly integrated into the workplace.  

Millennials are expected to make more than 46 percent of the workforce by 2020. More than ever, millennials – those born between 1980 and 1995 – are entering the workforce and becoming a vital part of our organizations. These workers bring a unique outlook on life to their jobs and may also pose unique challenges. Customizing the onboarding process for millennial employees benefits both the employee and the workplace.

The Millennial On-boarding Training Course is designed to help you tweak the onboarding process to better suit the needs of the company and its millennial workforce. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.

Key Learning Objectives

  • Define onboarding
  • Discuss the characteristics of Millennials
  • Create an onboarding process for Millennials
  • Develop action plans for working with Millennials
  • Learn from introspection

6. Onboarding: The Essential Rules for a Successful Onboarding Program: Implement A Well-Designed Onboarding Program

Did you know that most employees decide to leave a job within their first 18 months with an organization? You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.

This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.

Key Learning Objectives

  • Define onboarding and describe how it is different from orientation.
  • Identify the business benefits of onboarding.
  • List the factors that contribute to a successful onboarding program.
  • Build a team to create an onboarding program.
  • Prepare a vision statement and goals for an onboarding program.
  • Design a framework for an onboarding program that includes program setup, various types of training, games, progress tracking, and follow-up.
  • Customize your onboarding framework.
  • Identify which metrics you should track to evaluate program results.
  • Create a branded, unique program that will strengthen your company’s image and market position.

7. Managing Human Resources: Managing Human Resources Online Certificate Course

The Managing Human Resources Online Certificate sources gives you the fundamental concepts of human resources including topics on Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees. Our Managing Human Resources Online Courses lets you understand how much human resources is important in the lives of employees, as well as aspects of legislation, policy, and procedures involving human resourcing issues.

Key Learning Objectives

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

8. High Performance Teams Inside the Company: High-Performance Teams Inside the Company Online Certificate Course

High-Performance Teams (Non-remote Workers) are organizations, teams, or groups working inside an office environment that is focused on achieving the same goals.

Our Performance Management Online courses helps you develop high-performance teams. It helps you keep employees motivated at work and reduces the likelihood f them leaving the organization. It ensures that only qualified employees staff the organization.

With the High-Performance Teams Inside the Company Certificate course, you will begin to see how important it is to develop a core set of high-performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high-performance teams for great success!

Key Learning Objectives

  • Understand the benefits of high-performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members

9. Creating a Top-Notch Talent Management Program: Learn The Principles Of Competency-Based Management

Trainers will help workplace leaders and human resources specialists learn the value of Creating a Top Notch Talent Management Program in this important training course. Leaders will learn why having the right people in place at the right time is a key component of growth, success, and stability to an organization.

This training courseware will train them to have the right people ready, and to create a program that helps people to grow and thrive in their organization. Participants will learn what is required to manage high potential employees, how to apply multifaceted aspects of talent management in their organizations, to recognize and foster talent, and to explain the principles of competency-based management.

10. Orientation Handbook: Getting Employees Off to a Good Start: Develop Successful Orientation And Training Programs

Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. This course will show you how to engage people from the moment they are hired, give them what they need to feel welcome, and let them impress you with what they bring to your company.

In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.

Key Learning Objectives

  • Understand how important an orientation program is to an organization.
  • Identify the role of the human resource department in the orientation program.
  • Recognize how the commitment curve affects both new employees and their managers.
  • Know what companies can do to deliver their promise to new employees.
  • Determine the critical elements of effective employee training.
  • Establish the importance of having an employee handbook for new and long-term employees.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Hiring for Success: Behavioral Interviewing Techniques 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Hiring for Success: Behavioral Interviewing Techniques Online Certificate Course

 Session One: Course Overview

Session Two: History of the Interviewing Process

Session Three: The Recruitment and Selection Process

Session Four: Factors in the Hiring Process

Session Five: Cost Analysis

Session Six: Job Analysis and Position Profiles

Session Seven: Determining the Skills You Need

Session Eight: Finding Candidates

Session Nine: Advertising Guidelines

  • Five Key Points
  • Ten Tests for Advertising

Session Ten: Screening Resumes

  • The Screening Process
  • Developing a Guide

Session Eleven: Performance Assessments

Session Twelve: Problems Recruiters Face

Session Thirteen: Interviewing Barriers

Session Fourteen: Non-Verbal Communication

Session Fifteen: Types of Questions

  • Open and Closed Questions
  • Probing Techniques

Session Sixteen: Case Study

Session Seventeen: Traditional vs. Behavioral Interviews

  • Behavioral Interviewing
  • Sample Questions

Session Eighteen: Other Types of Questions

  • Achievement-Oriented and Holistic Questions
  • Making Connections

Session Nineteen: The Critical Incident Technique

Session Twenty: Listening for Answers

  • Listen Well
  • Committing to Change

Session Twenty-One: Difficult Applicants

Session Twenty-Two: Interview Preparation and Format

Session Twenty-Three: Other Interview Techniques

Session Twenty-Four: Scoring Responses

Session Twenty-Five: Checking References

Session Twenty-Six: Human Rights

Session Twenty-Seven: Skill Application

Session Twenty-Eight: Pre-Assignment Review

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 2 - Hiring Strategies Online Certificate Course

 Module One - Getting Started

Module Two - Defining and Knowing the Position

  • Know the position
  • Needs analysis
  • Job analysis
  • Task analysis

Module Three - Hiring Strategy

  • Company information
  • Salary range
  • Top performers
  • Be prepared

Module Four - Lure in Great Candidates

  • Advertuse where candidates visit
  • Develop corporate citizenship
  • Treat your candidates well
  • Look at the competition

Module Five - Filtering Applicants to Interview

  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview

Module Six - The Interview (Part 1)

  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions

Module Seven - The Interview (Part 2)

  • Tell me about my company
  • Distractions
  • Interview more than once
  • Wrap up

Module Eight - Selection Proccess (Part 1)

  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts

Module Nine - Selection Process (Part 2)

  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references

Module Ten - Making an Offer

  • Do it quickly
  • Employment details
  • Notify rejected candidates
  • Be creative

Module Eleven - Onboarding

  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Module Twelve - Wrapping Up

Course 3 - Employee Onboarding Online Certificate Course

 Module One - Getting Started

Module Two - Purpose of Onboarding

  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • Realistic Expectations

Module Three - Introduction

  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First day checklist

Module Four - Onboarding Preparation

  • Prfoessionalism
  • Clarity
  • Designating a Mentor
  • Training

Module Five - Onboarding Checklist

  • Pre-arrival
  • Arrival
  • First Week
  • First Month

Module Six - Creating an Engaging Program

  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics

Module Seven - Following up the New Employees

  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility

Module Eight - Setting Expectations

  • Defining requirements
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Putting it in writing

Module Nine - Resiliency and Flexibility

  • What is Resiliency?
  • Why is it important?
  • Five steps
  • What is flexibility?
  • Why is it important?
  • Five steps

Module Ten - Assigning Work

  • General principles
  • The Dictatorial approach
  • The apple picking approach
  • The collaborative approach

Module Eleven - Providing Feedback

  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Module Twelve - Wrapping Up

Words from the Wise

  • BRUCE BARTON - The five steps in teaching an employee new skills are preparation, explanantion, showing observation and supervision.
  • CHARLES READE - Sow a thought, and you reap an act. Sow an act, and you reap a habit. Sow a habit and you reap a character. Sow a character and you reap a destiny.
  • HENRY FORD - The man who thinks he can and the man who thinks he can't are both right.

Course 4 - Employee Recruitment Online Certificate Course

 Module One - Getting Started

Module Two - Introduction to Recruitment

  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements

Module Three - The Selection Process

  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing

Module Four - Goal Setting

  • Using the G.R.O.W Model
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal

Module Five - The Interview

  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews

Module Six - Types of Interview Questions

  • Direct questions
  • Non-direct questions
  • Hypothetical or Situational questions
  • Behavioral descriptive questions

Module Seven - Avoiding Bias in your Selection

  • Expectancy effect
  • Primacy effect
  • Obtaining bias information
  • Stereotyping

Module Eight - The Background Check

  • Preparation
  • Data collection
  • Illegal questions
  • Being thorough without being pushy

Module Nine - Making your Offer

  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal

Module Ten - Orientation and Retention

  • Getting off on the right track
  • Your orientation program
  • The checklist
  • Following up

Module Eleven - Measuring the Results

  • Cost breakdown
  • Employee quality
  • Recruiter effectiveness
  • Fine tuning

Module Twelve - Wrapping Up

Words from the Wise

  • HARVEY MACKAY - Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling
  • DAVID OGILVY - Look for people who will aim for the remarkable, who will not settle for the routine
  • JACK WELCH - I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light

Course 5 - Millennial Onboarding Online Certificate Course

 Module One: Getting Started

By the end of this course, you will be able to:

  • Define onboarding
  • Discuss the characteristics of Millennials
  • Create an onboarding process for Millennials
  • Develop action plans for working with Millennials
  • Learn from introspection

Module Two: Purpose of Onboarding

  • Lesson One: Start Up Costs
  • Lesson Two: Employee Anxiety
  • Lesson Three: Employee Turnover
  • Lesson Four: Employee Expectations
  • Lesson Five: Case Study

Module Three: Introduction

  • Lesson One: Why Onboarding?
  • Lesson Two: Importance of Onboarding
  • Lesson Three: Making Employess Feel Welcome
  • Lesson Four: First Day Checklist
  • Lesson Five: Case Study

Module Four: Millennials and Onboarding

  • Lesson One: Who Are Millennials?
  • Lesson Two: How Do Millennials Differ from Other Workers?
  • Lesson Three: Investiture Socialization - Let Them Be Themselves!
  • Lesson Four: Informal Rather than Formal Onboarding Processes
  • Lesson Five: Case Study

Module Five: Onboarding Checklist

  • Lesson One: Pre-Arrival
  • Lesson Two: Arrival
  • Lesson Three: First Day
  • Lesson Four: First Week
  • Lesson Five: First Month
  • Lesson Six: Case Study

Module Six: Engaging the Millennial Employee

  • Lesson One: Create an Informal Program
  • Lesson Two: Engage Employees One on One
  • Lesson Three: The Role of Human Resources
  • Lesson Four: The Role of Managers
  • Lesson Five: Case Study

Module Seven: Following Up With the Millennial Employee

  • Lesson One: Initial Check-In - One on one
  • Lesson Two: Following up - Regular, Informal Follow Ups
  • Lesson Three: Setting Schedules - Millennials and Work Life
  • Lesson Four: Mentoring and the Millennial
  • Lesson Five: Case Study

Module Eight: Setting Expectations with the Millennial Employee

  • Lesson One: Define Requirements - Provide Specific Instructions
  • Lesson Two: Identify Opportunities for Improvement and Growth
  • Lesson Three: Set Verbal Expectations
  • Lesson Four: Put It In Writing
  • Lesson Five: Case Study

Module Nine: Mentoring the Millennial

  • Lesson One: Be Hands-On and Involved
  • Lesson Two: Serial Mentoring
  • Lesson Three: Be a Mentor, Not an Authority Figure
  • Lesson Four: Focus Millennia's Exploratory Drive on Work
  • Lesson Five: Case Study

Module Ten: Assigning Work to the Millennial Employee

  • Lesson One: Provide Clear Structure and Guidelines
  • Lesson Two: Provide Specific Benchmarks
  • Lesson Three: Set Boundaries and Provide Reality Checks
  • Lesson Four: Guide, Don't Dictate
  • Lesson Five: Case Study

Module Eleven: Providing Feedback

  • Lesson One: Millennials Thrive on Feedback!
  • Lesson Two: Characteristics of Quality Feedback
  • Lesson Three: Informal Feedback
  • Lesson Four: Formal Feedback
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 6 - Onboarding: The Essential Rules for a Successful Onboarding Program Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Onboarding

  • What is Onboarding?
  • Areas of Onboarding
  • Benefits for Your Business
  • Costs to Consider
  • A Recipe for Disaster

 Session 3: Creating the Onboarding Steering Team

  • Designing Your Team

 Session 4: Gathering Supporting Information

  • Finding the Processes and People
  • Identifying Stakeholders
  • Personal Identification
  • Putting It All Together
  • Vision Summary Sample
  • Activity
  • Activity

 Session 5: Setting Goals

  • The SPIRIT Model

 Session 6: Developing the Framework

  • A General Framework
  • Types of Activities
  • What is Pre-Work?
  • Pre-Work for the Manager
  • Pre-Work for the Employee
  • Transitioning from Pre-Work to Onboarding Activities
  • Creating an Onboarding Plan Template
  • Day One
  • Week One
  • Checking In
  • Completing an Informal Review
  • Month One
  • Example One
  • Example Two
  • Setting up the Review Meeting
  • Semi-Annual and Annual Reviews

 Session 7: Creating an Onboarding Plan

  • Background
  • Onboarding Plan Template

 Session 8: Customizing the Framework

  • Background
  • Individual Onboarding Plan
  • Activity

 Session 9: Measuring Results

  • Measuring Metrics

 Session 10: Branding the Program

  • Making the Onboarding Program All Your Own
  • Branding River Adventures
  • Activity

 Session 11: Onboarding Executives

  • Things to Consider

 Session 12: Understanding Employee Engagement

  • Present or Engaged?
  • Facts and Figures
  • The 10 Cs of Employee Engagement

 Session 13: Ten Ways to Make Your Program Unique

  • Ten Ways to Make Your Program Unique

 Session 14: Fun and Games

  • Lets Get Creative!
  • Our Favorite Onboarding Games

 Session 15: Case Study Analysis

  • Making Connections

 Session 16: Personal Action Plan

  • Personal Action Plan
  • Achieving My Goals

Course 7 - Managing Human Resources Online Certificate Course

 Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

Course 8 - High Performance Teams Inside the Company Online Certificate Course

 Module One: Getting Started

  • Course Objectives 

Module Two: The Benefits of High Performance Teams

  • Creates Loyalty
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of High Performance Teams

  • Can Create Competition 
  • High Turnover Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High Performance Teams

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings

Module Five: Characteristics of High Performance Teams

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader

  • Provides Adequate Training 
  • Timely, Constructive Feedback
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Leading High Performance Teams (II)

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

  • Let Employees Be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up

Course 9 - Creating a Top-Notch Talent Management Program Online Certificate Course

 Session One: Course Overview

Session Two: Understanding Talent Management

  • What is Talent Management?
  • A Focused Effort to Manage Talent

Session Three: Understanding Performance Management

  • The Differences Between Performance Management and Talent
  • Management
  • The Shared Management Model

Session Four: Understanding Succession Planning

  • Replacing vs. Succeeding
  • Understanding Succession Planning Terms
  • Identifying Critical People
  • Identifying Resources
  • Risk Assessment

Session Five: Creating a Talent Management Plan

  • Overview
  • Developing Your Vision

Session Six: About Competency-Based Programs

  • Understanding Competencies
  • Goleman’s Emotional Intelligence Model

Session Seven: Identifying Talent

  • Key Talent Groups
  • Case Study: Smith Plumbing Inc.
  • Fast-Track Programs

Session Eight: Bring on Bench Strength

  • Getting the Right Person for the Job
  • Three Pillars

Session Nine: Conducting Talent Assessments to Create a Talent

  • Profile
  • A Three-Phase Process
  • Sample Form
  • Compiling the Results

Session Ten: Keeping People Interested

  • Understanding Abilities and Aspirations
  • Case Study: Jim’s Job
  • Keeping Superstars from Falling

Session Eleven: Talent Review Meetings

  • Structuring the Talent Review Meeting
  • Case Study
  • Following Up

Session Twelve: Show Me the Money!

  • Building Incentives into the Plan
  • About Competency-Based Pay and Pay-For-Performance

Session Thirteen: Communicating with High Potentials

Session Fourteen: Development Strategies

  • Goals with SPIRIT
  • 360° Feedback
  • Coaching and Mentoring
  • Creative Development Ideas

Session Fifteen: Reality Check!

Session Sixteen: Fostering Engagement

Session Seventeen: Evaluating the Plan

  • Why is Evaluation Necessary?
  • Sample Evaluation
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 10 - Orientation Handbook: Getting Employees Off to a Good Start Online Certificate Course

 Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

 Session 2: Finding, Hiring, and Keeping Good People

  •     Identifying Tasks
  •     Making Connections

 Session 3: Building Employee Commitment and Engagement

  •     The Four Components
  •     Making Connections
  •     Building Commitment
  •     Defining Clarity
  •     Defining Roles
  •     Clarity Exercise
  •     Competence
  •     Building Competence
  •     Influence
  •     Areas of Influence
  •     Appreciation

 Session 4: Perception

  •     Why Perception is Important
  •     Your Perceptions

 Session 5: Fast-Track Orientation

  •     Fast-Track Orientation

 Session 6: Designing a Successful Orientation Program

  •     Using Your Experience
  •     Orientation versus Onboarding
  •     Making Connections
  •     Mistakes to Avoid
  •     Appraisal Where There Should Be Bonding
  •     Negative Orientation
  •     Disregarding the Employee
  •     Too Much Pressure, Too Late
  •     Summary
  •     Making Connections

 Session 7: Characteristics of a Successful Orientation Process

  •     Making Connections

 Session 8: The Commitment Curve

  •     Defining the Curve
  •     Understanding the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     What Can Be Done to Bridge the Commitment Gap?
  •     Applying the Curve

 Session 9: Nine Orientation Habits of World-Class Employers

  •     Habit One: Some Aspects of Orientation Start Right Away
  •     Habit Two: An Orientation Checklist Helps Get Things Done
  •     Habit Three: On-the-Job Training Includes Coaching or Mentoring
  •     Habit Four: Orientation is a Process, Not an Event
  •     Habit Five: Many Stakeholders are Involved
  •     Habit Six: Orientation Relates Directly to the Organizations Business Plan
  •     Habit Seven: Orientation is Not Just HRs Responsibility
  •     Habit Eight: Focuses on Honesty, Not Quantity or Quality
  •     Habit Nine: Consistency is Maintained

 Session 10: Obtaining Buy-In

  •  Obtaining Buy-In

 Session 11: Employee Training

  •     Preparing Effective Training
  •     Hints for Effective Training
  •     A Final Note
  •     Addressing Learner Needs and Expectations
  •     Making Connections
  •     Learning and Training Styles
  •     About the Experiential Learning Cycle
  •     Building and Sustaining Interest
  •     Repeat Key Points to Aid Retention
  •     Provide Opportunities for Participation
  •     Encouraging Participation
  •     Going the Extra Mile
  •     Explain the Importance of the Training
  •     Methodology
  •     Case Study

 Session 12: Adult Learning

  •     Principles of Adult Learning
  •     Applying the Principles

 Session 13: Working with External Providers

  •     Working with External Providers
  •     Making Connections

 Session 14: Helping People Make Connections

  •     Establishing Good Relationships
  •     Making Connections
  •     Buddy, Please Help Me Out

 Session 15: Creating Employee Manuals

  •     Introduction
  •     Body of the Manual
  •     Appendices and Index

 Session 16: A Bridge to Onboarding
 Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

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Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

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You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

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There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

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Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
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All the required material for your course is included in the online system, you do not need to buy anything else.

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Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

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You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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About this Course

The Most Comprehensive Interviewer's Guide - 10 Courses in this Bundle

  1. Hiring for Success: Behavioral Interviewing Techniques

  2. Hiring Strategies

  3. Employee Onboarding

  4. Employee Recruitment

  5. Millennial Onboarding

  6. Onboarding: The Essential Rules for a Successful Onboarding Program

  7. Managing Human Resources

  8. High Performance Teams Inside the Company

  9. Creating a Top-Notch Talent Management Program

  10. Orientation Handbook: Getting Employees Off to a Good Start

1. Hiring for Success: Behavioral Interviewing Techniques: Learn to refine interview skills and methods 

The interviewing process sounds easy enough: you arrange for a conversation with potential candidates and then select the best person for a particular position. However, we all know that it isn’t really that simple. This course will give you the skills and tools to hire successful candidates.

Key Learning Objectives

  • Hiring process
  • Cost analysis
  • Position profiles
  • finding candidates
  • Screening resumes
  • Testing candidates
  • Interviewing
  • Evaluating responses
  • Reference checks
  • How to overcome common problems encountered in the hiring process

2. Hiring Strategies: Learn How To Attract & Hire The Best Talent

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this course as it prepares them to seek out that great candidate and make sure they are a fit for your company. You will obtain the necessary tools required in finding that diamond in the rough.

Key Learning Objectives

  • Know how to present the current open position
  • Develop a workable hiring strategy
  • Know how to determine which candidates to interview
  • Steps and techniques to use in an interview
  • Welcome newly hired employees
  • Find potential candidates for the position

3. Employee Onboarding: How to Bring on New Employees and Reduce Staff Turnover

Employee On boarding is a vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board is a huge investment. On boarding will assist newly hired employees in developing and keeping their skills. Knowledge will be retained, and their value will increase within the company.

Through Employee On boarding you will find it lowers costs related to employee turnover. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the company, and having a structured set of procedures will make your company stronger and produce a greater chance of success.

Key Learning Objectives

  • Define onboarding
  • Understanding the benefits and purpose of onboarding
  • Recognize how to prepare for an onboarding program
  • Identify ways to engage and follow up with employees
  • Create expectations
  • Discover the importance of resiliency and flexibility

4. Employee Recruitment: Reduce Your Costs with a Great Employee Recruitment Program

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

Our Employee Recruitment course will show you how to interview and recruit the right employee. Hiring a new employee is one of the largest investments you make in any business. Hiring the right employee is very important, as training can be expensive, and employee turnover costs companies millions every year. So, reduce your costs with a great employee recruitment program!

Key Learning Objectives

  • Defining recruitment
  • Understanding the selection process
  • Recognising the GROW model and how to set goals
  • Preparing for the interview and question process
  • Identifying and avoiding bias when making offers
  • Discovering ways to retain talent and measure growth

5. Millennial Onboarding: Study Millennial On-boarding Training Online; Master the Advantages and Challenges of Hiring Millennials

Having problems with your millennial workforce? The Millennial On-boarding Training Online Course will teach you how to create an effective onboarding process that will improve employee retention and ensure that millennials are properly integrated into the workplace.  

Millennials are expected to make more than 46 percent of the workforce by 2020. More than ever, millennials – those born between 1980 and 1995 – are entering the workforce and becoming a vital part of our organizations. These workers bring a unique outlook on life to their jobs and may also pose unique challenges. Customizing the onboarding process for millennial employees benefits both the employee and the workplace.

The Millennial On-boarding Training Course is designed to help you tweak the onboarding process to better suit the needs of the company and its millennial workforce. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.

Key Learning Objectives

  • Define onboarding
  • Discuss the characteristics of Millennials
  • Create an onboarding process for Millennials
  • Develop action plans for working with Millennials
  • Learn from introspection

6. Onboarding: The Essential Rules for a Successful Onboarding Program: Implement A Well-Designed Onboarding Program

Did you know that most employees decide to leave a job within their first 18 months with an organization? You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.

This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.

Key Learning Objectives

  • Define onboarding and describe how it is different from orientation.
  • Identify the business benefits of onboarding.
  • List the factors that contribute to a successful onboarding program.
  • Build a team to create an onboarding program.
  • Prepare a vision statement and goals for an onboarding program.
  • Design a framework for an onboarding program that includes program setup, various types of training, games, progress tracking, and follow-up.
  • Customize your onboarding framework.
  • Identify which metrics you should track to evaluate program results.
  • Create a branded, unique program that will strengthen your company’s image and market position.

7. Managing Human Resources: Managing Human Resources Online Certificate Course

The Managing Human Resources Online Certificate sources gives you the fundamental concepts of human resources including topics on Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees. Our Managing Human Resources Online Courses lets you understand how much human resources is important in the lives of employees, as well as aspects of legislation, policy, and procedures involving human resourcing issues.

Key Learning Objectives

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

8. High Performance Teams Inside the Company: High-Performance Teams Inside the Company Online Certificate Course

High-Performance Teams (Non-remote Workers) are organizations, teams, or groups working inside an office environment that is focused on achieving the same goals.

Our Performance Management Online courses helps you develop high-performance teams. It helps you keep employees motivated at work and reduces the likelihood f them leaving the organization. It ensures that only qualified employees staff the organization.

With the High-Performance Teams Inside the Company Certificate course, you will begin to see how important it is to develop a core set of high-performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high-performance teams for great success!

Key Learning Objectives

  • Understand the benefits of high-performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members

9. Creating a Top-Notch Talent Management Program: Learn The Principles Of Competency-Based Management

Trainers will help workplace leaders and human resources specialists learn the value of Creating a Top Notch Talent Management Program in this important training course. Leaders will learn why having the right people in place at the right time is a key component of growth, success, and stability to an organization.

This training courseware will train them to have the right people ready, and to create a program that helps people to grow and thrive in their organization. Participants will learn what is required to manage high potential employees, how to apply multifaceted aspects of talent management in their organizations, to recognize and foster talent, and to explain the principles of competency-based management.

10. Orientation Handbook: Getting Employees Off to a Good Start: Develop Successful Orientation And Training Programs

Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. This course will show you how to engage people from the moment they are hired, give them what they need to feel welcome, and let them impress you with what they bring to your company.

In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.

Key Learning Objectives

  • Understand how important an orientation program is to an organization.
  • Identify the role of the human resource department in the orientation program.
  • Recognize how the commitment curve affects both new employees and their managers.
  • Know what companies can do to deliver their promise to new employees.
  • Determine the critical elements of effective employee training.
  • Establish the importance of having an employee handbook for new and long-term employees.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Hiring for Success: Behavioral Interviewing Techniques 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Hiring for Success: Behavioral Interviewing Techniques Online Certificate Course

 Session One: Course Overview

Session Two: History of the Interviewing Process

Session Three: The Recruitment and Selection Process

Session Four: Factors in the Hiring Process

Session Five: Cost Analysis

Session Six: Job Analysis and Position Profiles

Session Seven: Determining the Skills You Need

Session Eight: Finding Candidates

Session Nine: Advertising Guidelines

  • Five Key Points
  • Ten Tests for Advertising

Session Ten: Screening Resumes

  • The Screening Process
  • Developing a Guide

Session Eleven: Performance Assessments

Session Twelve: Problems Recruiters Face

Session Thirteen: Interviewing Barriers

Session Fourteen: Non-Verbal Communication

Session Fifteen: Types of Questions

  • Open and Closed Questions
  • Probing Techniques

Session Sixteen: Case Study

Session Seventeen: Traditional vs. Behavioral Interviews

  • Behavioral Interviewing
  • Sample Questions

Session Eighteen: Other Types of Questions

  • Achievement-Oriented and Holistic Questions
  • Making Connections

Session Nineteen: The Critical Incident Technique

Session Twenty: Listening for Answers

  • Listen Well
  • Committing to Change

Session Twenty-One: Difficult Applicants

Session Twenty-Two: Interview Preparation and Format

Session Twenty-Three: Other Interview Techniques

Session Twenty-Four: Scoring Responses

Session Twenty-Five: Checking References

Session Twenty-Six: Human Rights

Session Twenty-Seven: Skill Application

Session Twenty-Eight: Pre-Assignment Review

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 2 - Hiring Strategies Online Certificate Course

 Module One - Getting Started

Module Two - Defining and Knowing the Position

  • Know the position
  • Needs analysis
  • Job analysis
  • Task analysis

Module Three - Hiring Strategy

  • Company information
  • Salary range
  • Top performers
  • Be prepared

Module Four - Lure in Great Candidates

  • Advertuse where candidates visit
  • Develop corporate citizenship
  • Treat your candidates well
  • Look at the competition

Module Five - Filtering Applicants to Interview

  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview

Module Six - The Interview (Part 1)

  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions

Module Seven - The Interview (Part 2)

  • Tell me about my company
  • Distractions
  • Interview more than once
  • Wrap up

Module Eight - Selection Proccess (Part 1)

  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts

Module Nine - Selection Process (Part 2)

  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references

Module Ten - Making an Offer

  • Do it quickly
  • Employment details
  • Notify rejected candidates
  • Be creative

Module Eleven - Onboarding

  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Module Twelve - Wrapping Up

Course 3 - Employee Onboarding Online Certificate Course

 Module One - Getting Started

Module Two - Purpose of Onboarding

  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • Realistic Expectations

Module Three - Introduction

  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First day checklist

Module Four - Onboarding Preparation

  • Prfoessionalism
  • Clarity
  • Designating a Mentor
  • Training

Module Five - Onboarding Checklist

  • Pre-arrival
  • Arrival
  • First Week
  • First Month

Module Six - Creating an Engaging Program

  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics

Module Seven - Following up the New Employees

  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility

Module Eight - Setting Expectations

  • Defining requirements
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Putting it in writing

Module Nine - Resiliency and Flexibility

  • What is Resiliency?
  • Why is it important?
  • Five steps
  • What is flexibility?
  • Why is it important?
  • Five steps

Module Ten - Assigning Work

  • General principles
  • The Dictatorial approach
  • The apple picking approach
  • The collaborative approach

Module Eleven - Providing Feedback

  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Module Twelve - Wrapping Up

Words from the Wise

  • BRUCE BARTON - The five steps in teaching an employee new skills are preparation, explanantion, showing observation and supervision.
  • CHARLES READE - Sow a thought, and you reap an act. Sow an act, and you reap a habit. Sow a habit and you reap a character. Sow a character and you reap a destiny.
  • HENRY FORD - The man who thinks he can and the man who thinks he can't are both right.

Course 4 - Employee Recruitment Online Certificate Course

 Module One - Getting Started

Module Two - Introduction to Recruitment

  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements

Module Three - The Selection Process

  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing

Module Four - Goal Setting

  • Using the G.R.O.W Model
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal

Module Five - The Interview

  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews

Module Six - Types of Interview Questions

  • Direct questions
  • Non-direct questions
  • Hypothetical or Situational questions
  • Behavioral descriptive questions

Module Seven - Avoiding Bias in your Selection

  • Expectancy effect
  • Primacy effect
  • Obtaining bias information
  • Stereotyping

Module Eight - The Background Check

  • Preparation
  • Data collection
  • Illegal questions
  • Being thorough without being pushy

Module Nine - Making your Offer

  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal

Module Ten - Orientation and Retention

  • Getting off on the right track
  • Your orientation program
  • The checklist
  • Following up

Module Eleven - Measuring the Results

  • Cost breakdown
  • Employee quality
  • Recruiter effectiveness
  • Fine tuning

Module Twelve - Wrapping Up

Words from the Wise

  • HARVEY MACKAY - Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling
  • DAVID OGILVY - Look for people who will aim for the remarkable, who will not settle for the routine
  • JACK WELCH - I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light

Course 5 - Millennial Onboarding Online Certificate Course

 Module One: Getting Started

By the end of this course, you will be able to:

  • Define onboarding
  • Discuss the characteristics of Millennials
  • Create an onboarding process for Millennials
  • Develop action plans for working with Millennials
  • Learn from introspection

Module Two: Purpose of Onboarding

  • Lesson One: Start Up Costs
  • Lesson Two: Employee Anxiety
  • Lesson Three: Employee Turnover
  • Lesson Four: Employee Expectations
  • Lesson Five: Case Study

Module Three: Introduction

  • Lesson One: Why Onboarding?
  • Lesson Two: Importance of Onboarding
  • Lesson Three: Making Employess Feel Welcome
  • Lesson Four: First Day Checklist
  • Lesson Five: Case Study

Module Four: Millennials and Onboarding

  • Lesson One: Who Are Millennials?
  • Lesson Two: How Do Millennials Differ from Other Workers?
  • Lesson Three: Investiture Socialization - Let Them Be Themselves!
  • Lesson Four: Informal Rather than Formal Onboarding Processes
  • Lesson Five: Case Study

Module Five: Onboarding Checklist

  • Lesson One: Pre-Arrival
  • Lesson Two: Arrival
  • Lesson Three: First Day
  • Lesson Four: First Week
  • Lesson Five: First Month
  • Lesson Six: Case Study

Module Six: Engaging the Millennial Employee

  • Lesson One: Create an Informal Program
  • Lesson Two: Engage Employees One on One
  • Lesson Three: The Role of Human Resources
  • Lesson Four: The Role of Managers
  • Lesson Five: Case Study

Module Seven: Following Up With the Millennial Employee

  • Lesson One: Initial Check-In - One on one
  • Lesson Two: Following up - Regular, Informal Follow Ups
  • Lesson Three: Setting Schedules - Millennials and Work Life
  • Lesson Four: Mentoring and the Millennial
  • Lesson Five: Case Study

Module Eight: Setting Expectations with the Millennial Employee

  • Lesson One: Define Requirements - Provide Specific Instructions
  • Lesson Two: Identify Opportunities for Improvement and Growth
  • Lesson Three: Set Verbal Expectations
  • Lesson Four: Put It In Writing
  • Lesson Five: Case Study

Module Nine: Mentoring the Millennial

  • Lesson One: Be Hands-On and Involved
  • Lesson Two: Serial Mentoring
  • Lesson Three: Be a Mentor, Not an Authority Figure
  • Lesson Four: Focus Millennia's Exploratory Drive on Work
  • Lesson Five: Case Study

Module Ten: Assigning Work to the Millennial Employee

  • Lesson One: Provide Clear Structure and Guidelines
  • Lesson Two: Provide Specific Benchmarks
  • Lesson Three: Set Boundaries and Provide Reality Checks
  • Lesson Four: Guide, Don't Dictate
  • Lesson Five: Case Study

Module Eleven: Providing Feedback

  • Lesson One: Millennials Thrive on Feedback!
  • Lesson Two: Characteristics of Quality Feedback
  • Lesson Three: Informal Feedback
  • Lesson Four: Formal Feedback
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 6 - Onboarding: The Essential Rules for a Successful Onboarding Program Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Onboarding

  • What is Onboarding?
  • Areas of Onboarding
  • Benefits for Your Business
  • Costs to Consider
  • A Recipe for Disaster

 Session 3: Creating the Onboarding Steering Team

  • Designing Your Team

 Session 4: Gathering Supporting Information

  • Finding the Processes and People
  • Identifying Stakeholders
  • Personal Identification
  • Putting It All Together
  • Vision Summary Sample
  • Activity
  • Activity

 Session 5: Setting Goals

  • The SPIRIT Model

 Session 6: Developing the Framework

  • A General Framework
  • Types of Activities
  • What is Pre-Work?
  • Pre-Work for the Manager
  • Pre-Work for the Employee
  • Transitioning from Pre-Work to Onboarding Activities
  • Creating an Onboarding Plan Template
  • Day One
  • Week One
  • Checking In
  • Completing an Informal Review
  • Month One
  • Example One
  • Example Two
  • Setting up the Review Meeting
  • Semi-Annual and Annual Reviews

 Session 7: Creating an Onboarding Plan

  • Background
  • Onboarding Plan Template

 Session 8: Customizing the Framework

  • Background
  • Individual Onboarding Plan
  • Activity

 Session 9: Measuring Results

  • Measuring Metrics

 Session 10: Branding the Program

  • Making the Onboarding Program All Your Own
  • Branding River Adventures
  • Activity

 Session 11: Onboarding Executives

  • Things to Consider

 Session 12: Understanding Employee Engagement

  • Present or Engaged?
  • Facts and Figures
  • The 10 Cs of Employee Engagement

 Session 13: Ten Ways to Make Your Program Unique

  • Ten Ways to Make Your Program Unique

 Session 14: Fun and Games

  • Lets Get Creative!
  • Our Favorite Onboarding Games

 Session 15: Case Study Analysis

  • Making Connections

 Session 16: Personal Action Plan

  • Personal Action Plan
  • Achieving My Goals

Course 7 - Managing Human Resources Online Certificate Course

 Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

Course 8 - High Performance Teams Inside the Company Online Certificate Course

 Module One: Getting Started

  • Course Objectives 

Module Two: The Benefits of High Performance Teams

  • Creates Loyalty
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of High Performance Teams

  • Can Create Competition 
  • High Turnover Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High Performance Teams

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings

Module Five: Characteristics of High Performance Teams

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader

  • Provides Adequate Training 
  • Timely, Constructive Feedback
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Leading High Performance Teams (II)

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

  • Let Employees Be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up

Course 9 - Creating a Top-Notch Talent Management Program Online Certificate Course

 Session One: Course Overview

Session Two: Understanding Talent Management

  • What is Talent Management?
  • A Focused Effort to Manage Talent

Session Three: Understanding Performance Management

  • The Differences Between Performance Management and Talent
  • Management
  • The Shared Management Model

Session Four: Understanding Succession Planning

  • Replacing vs. Succeeding
  • Understanding Succession Planning Terms
  • Identifying Critical People
  • Identifying Resources
  • Risk Assessment

Session Five: Creating a Talent Management Plan

  • Overview
  • Developing Your Vision

Session Six: About Competency-Based Programs

  • Understanding Competencies
  • Goleman’s Emotional Intelligence Model

Session Seven: Identifying Talent

  • Key Talent Groups
  • Case Study: Smith Plumbing Inc.
  • Fast-Track Programs

Session Eight: Bring on Bench Strength

  • Getting the Right Person for the Job
  • Three Pillars

Session Nine: Conducting Talent Assessments to Create a Talent

  • Profile
  • A Three-Phase Process
  • Sample Form
  • Compiling the Results

Session Ten: Keeping People Interested

  • Understanding Abilities and Aspirations
  • Case Study: Jim’s Job
  • Keeping Superstars from Falling

Session Eleven: Talent Review Meetings

  • Structuring the Talent Review Meeting
  • Case Study
  • Following Up

Session Twelve: Show Me the Money!

  • Building Incentives into the Plan
  • About Competency-Based Pay and Pay-For-Performance

Session Thirteen: Communicating with High Potentials

Session Fourteen: Development Strategies

  • Goals with SPIRIT
  • 360° Feedback
  • Coaching and Mentoring
  • Creative Development Ideas

Session Fifteen: Reality Check!

Session Sixteen: Fostering Engagement

Session Seventeen: Evaluating the Plan

  • Why is Evaluation Necessary?
  • Sample Evaluation
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 10 - Orientation Handbook: Getting Employees Off to a Good Start Online Certificate Course

 Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

 Session 2: Finding, Hiring, and Keeping Good People

  •     Identifying Tasks
  •     Making Connections

 Session 3: Building Employee Commitment and Engagement

  •     The Four Components
  •     Making Connections
  •     Building Commitment
  •     Defining Clarity
  •     Defining Roles
  •     Clarity Exercise
  •     Competence
  •     Building Competence
  •     Influence
  •     Areas of Influence
  •     Appreciation

 Session 4: Perception

  •     Why Perception is Important
  •     Your Perceptions

 Session 5: Fast-Track Orientation

  •     Fast-Track Orientation

 Session 6: Designing a Successful Orientation Program

  •     Using Your Experience
  •     Orientation versus Onboarding
  •     Making Connections
  •     Mistakes to Avoid
  •     Appraisal Where There Should Be Bonding
  •     Negative Orientation
  •     Disregarding the Employee
  •     Too Much Pressure, Too Late
  •     Summary
  •     Making Connections

 Session 7: Characteristics of a Successful Orientation Process

  •     Making Connections

 Session 8: The Commitment Curve

  •     Defining the Curve
  •     Understanding the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     What Can Be Done to Bridge the Commitment Gap?
  •     Applying the Curve

 Session 9: Nine Orientation Habits of World-Class Employers

  •     Habit One: Some Aspects of Orientation Start Right Away
  •     Habit Two: An Orientation Checklist Helps Get Things Done
  •     Habit Three: On-the-Job Training Includes Coaching or Mentoring
  •     Habit Four: Orientation is a Process, Not an Event
  •     Habit Five: Many Stakeholders are Involved
  •     Habit Six: Orientation Relates Directly to the Organizations Business Plan
  •     Habit Seven: Orientation is Not Just HRs Responsibility
  •     Habit Eight: Focuses on Honesty, Not Quantity or Quality
  •     Habit Nine: Consistency is Maintained

 Session 10: Obtaining Buy-In

  •  Obtaining Buy-In

 Session 11: Employee Training

  •     Preparing Effective Training
  •     Hints for Effective Training
  •     A Final Note
  •     Addressing Learner Needs and Expectations
  •     Making Connections
  •     Learning and Training Styles
  •     About the Experiential Learning Cycle
  •     Building and Sustaining Interest
  •     Repeat Key Points to Aid Retention
  •     Provide Opportunities for Participation
  •     Encouraging Participation
  •     Going the Extra Mile
  •     Explain the Importance of the Training
  •     Methodology
  •     Case Study

 Session 12: Adult Learning

  •     Principles of Adult Learning
  •     Applying the Principles

 Session 13: Working with External Providers

  •     Working with External Providers
  •     Making Connections

 Session 14: Helping People Make Connections

  •     Establishing Good Relationships
  •     Making Connections
  •     Buddy, Please Help Me Out

 Session 15: Creating Employee Manuals

  •     Introduction
  •     Body of the Manual
  •     Appendices and Index

 Session 16: A Bridge to Onboarding
 Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value £300)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
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Course Summary

Course ID: CFS03HSBIT10CB
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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