Ultimate Emotional Intelligence at Work Online Bundle, 10 Certificate Courses
The Ultimate Emotional Intelligence Online Course Bundle
NOW ONLY
£339
Save £1919 (85%)OFF RRP £2258
Strengthen Your Emotional Compass - 10 Courses in this Bundle
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Emotional Intelligence at Work Online Certificate Course
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Improving Mindfulness Online Certificate Course
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Improving Self-Awareness Online Certificate Course
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Increasing Your Happiness Online Certificate Course
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Interpersonal Skills Online Certificate Course
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Critical Thinking Online Certificate Course
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Adult Learning: Mental Skills Online Certificate Course
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Communication Strategies Online Certificate Course
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Social Intelligence Online Certificate Course
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Social Learning Online Certificate Course
1. Emotional Intelligence at Work Online Certificate Course: Develop your Emotional Aptitude
What does the phrase “emotional intelligence in the workplace” encompass?
There are five main areas of focus that are included in most studies:
- Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
- Self-regulation – of emotions, standards of honesty, and adaptability.
- Motivation – drive to achieve goals, commitment, and initiative.
- Empathy – high sense of diversity, compassion, and is driven to assist others.
- Social Skills – skills in conflict management, communication, and leadership.
Key Learning Objectives:
- Define and practice the areas of emotional intelligence in the workplace.
- Identify and control your emotions.
- Successfully communicate and maintain relationships with others.
- Identify nonverbal communication and consider this information when engaging.
- Successfully execute conflict resolution and overcome other obstacles in the workplace.
- Exhibit empathy and reverence for others.
- Identify anxious and stressful emotions and better control these negative emotions.
2. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.
With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.
Key Learning Objectives:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
3. Improving Self-Awareness Online Certificate Course: Improving Your Self-Awareness
The Improving Self-Awareness Online Certificate course gives you a better understanding of yourself and how to live a better, more fulfilling life. It is designed to give you a deeper understanding of one's own self-awareness.
With our Self-Awareness Online courses, you will learn how beneficial becoming more self- aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions and become a valuable member of society.
Key Learning Objectives:
- Define the self and different aspects of the self
- Learn from introspection
- Understand the nature and value of emotions
- Appreciate themselves
- Appreciate others
- Improve effectiveness
4. Increasing Your Happiness Online Certificate Course: Increase Your Happiness to Improve Productivity in the Workplace
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.
With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.
Key Learning Objectives:
- Discuss how planning ahead cultivates workplace happiness
- Create a nightly routine and daily plan
- Relate more effectively to others in the workplace
- Understand how the workspace environment impacts happiness
- Think more positively
- Take actions that will create greater workplace happiness
5. Interpersonal Skills Online Certificate Course: Create better, meaningful personal and professional relationships with our Interpersonal Skills Training Course Online
Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.
Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.
Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!
Key Learning Objectives:
- Appreciate the vital difference between hearing and listening
- Understand ways to improve the verbal skill of asking questions
- Communicate effectively with authority
- Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
- Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
- Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
- Value seeing the other side’s point of view and be able to build bridges. Understand that giving in without giving up can develop your conflict resolution skills
- Appreciate that using facts and emotions can win people over to your side
- Know how to share your opinions constructively
- Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
- Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing
6. Critical Thinking Online Certificate Course: Study Critical Thinking Online Course; Analyze and Evaluate Information to Boost Your Performance
Take control of any situation and learn how to create out of the box solutions with our Critical Thinking Online Course. Our course equips you with the necessary skills to enable you to effectively analyze and assess information. You will gain the confidence in your decision-making abilities and avoid costly judgement errors.
Our Critical Thinking Online courses are designed to help you become more rational and disciplined in your thinking. It reduces bias leading to greater understanding of any situation. Critical thinking goes beyond rational decision making; critical thinking requires a certain amount of creativity and innovation. By taking this course you will learn the importance of making accurate and thoughtful decisions, while developing your critical skill abilities.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
Key Learning Objectives:
- Know and apply the key components of the critical thinking process
- Utilize non-linear thinking skills
- Apply logical thinking to a problem
- Understand what being a critical thinker means
- Use critical thinking skills to evaluate information
- Identify critical thinking benefits
- Change or alter perspective when necessary
- Understand and apply problem-solving abilities
7. Adult Learning: Mental Skills Online Certificate Course: Study Certificate in Adult Learning; Understand The Domain of Knowledge and Intellect
Learn how the adult mind works and deliver a more effective teaching strategy for adults. Our Certificate in Adult Learning will discuss how Bloom’s Taxonomy can be used for adult learning and not just for elementary school teachers.
Our comprehensive course developed by experts will discuss Bloom’s taxonomy's three domains and how you apply it to adult education. In this Certificate in Adult Learning course, we will pay special attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.
At Courses For Success, our courses are designed by professionals, for professionals. We maintain the highest level of quality courses to ensure your success. By completing our Certificate in Adult Learning, you will be equipped with the right skill-set to ensure you stand out from the competition!
Key Learning Objectives:
- Understand Bloom’s Taxonomy
- Explain the cognitive domain
- Explore the two cognitive domains
- Explain types of knowledge
- Identify training in the cognitive domain
8. Communication Strategies Online Certificate Course: Study Communication Training Courses and Learn all about the various aspects of communication
Become an effective communicator, avoid ambiguity and misunderstandings with our Communication Training Course. Each day, we communicate with others through our spoken words, body language, and written communication. Our Communication Training Course can show you how to make sure you’re sending the right message, the first time, every time.
Studying our Communication Training Course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
Key Learning Objectives:
- Identify common communication problems that may be holding you back
- Develop skills to ask questions that give you information you need
- Learn what your non-verbal messages are telling others
- Develop skills to listen actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations assertively
9. Social Intelligence Online Certificate Course: Increase Your Influence During Social Situations
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!
Key Learning Objectives:
- Be aware of our own behaviors
- Learn to be empathetic with others
- Know tools for active listening
- Effectively communicate interpersonally
- Recognise various social cues
- Determine appropriate coversation topics
- Know various forms of body language
10. Social Learning Online Certificate Course: Study Social Learning Online Course and Create Learning Communities that Benefit Your Organization
Reinforce your training strategies and enjoy better learning outcomes by creating meaningful connections. Our Social Learning Online Course will teach you an effective way to train your employees through modeling positive behaviors.
Social learning is learning by observing other people’s behaviors. It is a great way of promoting cohesion and involvement because it involves a shared learning experience. With our comprehensive course, you will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
Our Social Learning Online Course will help you create learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modeling while instilling a greater passion for learning.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
Key Learning Objectives:
- Define and use social learning.
- Identify social learning tools.
- Manipulate group dynamics and culture.
- Craft and lead role play scenarios.
- Practice being a role model.
- Understand modeling and observation.
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This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
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- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
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- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
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The Ultimate Emotional Intelligence at Work Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course:
Course 1 - Emotional Intelligence at Work Online Certificate Course
Module One: Getting Started
- Course Objectives
- Pre-Assignment Review
Module Two: Introduction to Emotional Intelligence
- Definition
- History
- Who Needs It?
- Goals
- Case Study
Module Three: Benefits
- Reducing Anxiety and Stress
- Conflict Resolution
- Relationship Management
- Overcoming Obstacles at Work
- Case Study
Module Four: Social Skills
- Building Rapport
- Nonverbal Communication
- Emotional Awareness
- Empathetic Accuracy
- Case Study
Module Five: Reducing Anxiety and Stress
- Mindfulness
- Changing Thoughts
- Changing Actions
- Long Term Relaxation Techniques
- Case Study
Module Six: Conflict Resolution
- Working as a Team
- Ability to Change
- Reverence
- Big Picture
- Case Study
Module Seven: Relationship Management
- Effective Communication
- Bringing Out the Best
- Motivating
- Influencing
- Case Study
Module Eight: Overcoming Obstacles at Work
- Recognizing Failure
- Admitting Failure
- Learning from Failure
- Implementing Changes
- Case Study
Module Nine: Building Rapport
- Observing
- Asking Questions
- Listening
- Finding Common Ground
- Case Study
Module Ten: Nonverbal Communication
- Facial Expressions
- Body Language
- Giving Full Attention
- Space
- Case Study
Module Eleven: Emotional Awareness and Empathetic Accuracy
- Why is it Important?
- Cognitive
- Emotional
- Compassionate
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
Course 2 - Improving Mindfulness Online Certificate Course
Module One: Getting Started
By the end of this course, you should be able to:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
Module Two: What Is Mindfulness?
- Buddhist Concept
- Bare Attention
- Psychological Concept of Mindfulness
- Memory
Module Three: Practicing Mindfulness
- Attention
- Acceptance
- Mindfulness Meditation
- Scanning
Module Four: Emotional Intelligence
- The Purpose of Emotions
- High Performance Emotions
- Swing Emotions
- Blue Emotions
Module Five: Cognitive Distortion (Phase One)
- Dichotomous Reasoning
- Magnification and Minimization
- Filtering
- Jumping to Conclusions
Module Six: Cognitive Distortion (Phase Two)
- Destructive Labeling
- Personalizing
- Blaming
- The Tyranny of the Should
Module Seven: Mindfulness Based Cognitive Therapy
- Mental Modes
- Doing Mode
- Being Mode
- Metacognitive Awareness
Module Eight: Mindfulness and Gratitude
- What is Gratitude?
- Gratitude Journal
- An Exercise in Mindfulness and Gratitude
- Forming a Habit
Module Nine: Cultivating the High Performance Emotions
- The Emotion-Cognition-Behavior Triangle
- Cultivating Enthusiasm
- Cultivating Confidence
- Cultivating Tenacity
Module Ten: Mindfulness in Customer Service
- Individually Focused
- Active Listening
- Building a Rapport
- Timing
Module Eleven: Mindfulness and Leadership
- Mental Resilience
- Focus
- Compassion
- Creativity
Module Twelve: Wrapping Up
- Words from the Wise
Course 3 - Improving Self-Awareness Online Certificate Course
Module One: Getting Started
Module Two: What Is the Self?
- The Physical Self
- The Emotional Self
- The Mental Self
- The Spiritual Self
Module Three: Awareness of the Physical Self
- Scanning
- Progressive Relaxation
- Physical Stressors
- Exercise
Module Four: Time Management
- Organization
- Goal Management
- Priorities
- Procrastination
Module Five: The Emotional Self
- Validity of Emotions
- Utility of Emotions
- Emotional Arousal
- Emotional Valence
Module Six: Mood Management
- Emotional Intelligence
- Categories of Emotion
- Increasing Arousal
- Decreasing Arousal
Module Seven: The Mental Self
- Thinking Style
- Learning Style
- Personality
- Stinking Thinking
Module Eight: Interpersonal Awareness
- Addressing Different Thinking Styles
- Addressing Different Learning Styles
- Active Listening and Body Language
- Transactional Analysis
Module Nine: The Spiritual Self
- Mindfulness
- Meditation
- Cultivating Positivity
- Gratitude
Module Ten: Limitations of Self Awareness
- Navel Gazing
- Excessive Self Discipline
- Developing Humility
- Developing Empathy
Module Eleven: Independence versus Interdependence
- What is Interdependence?
- Systems Theory
- More Than the Sum of All Parts
- Team Building
Module Twelve: Wrapping Up
Course 4 - Increasing Your Happiness Online Certificate Course
Module One: Getting Started
Module Two: Plan Ahead for Happiness
- Have a Nightly Routine
- Get at Least 8 Hours of Sleep
- Wake Up Early Enough for Some “Me” Time
- Give Yourself Time to Arrive at Work Early
Module Three: Plan Your Day
- Arrive 10-15 Minutes Early
- Check for Action Items
- Create a To-Do List for the Day
- Build in Breaks
Module Four: Relate to Others
- Greet Your Colleagues
- Smile! Fake It If You Have To!
- Build Your Support Team
- Take Time to Socialize
Module Five: Go to Your Happy (Work) Space
- Create a Workspace That Makes You Happy
- Clear the Clutter
- Bring in Personal Touches
- Add Some Green!
Module Six: Accentuate the Positive
- Use a Daily Affirmation
- Surround Yourself with Positive People
- Limit Your Negative Interactions
- Build Friendships
Module Seven: Use Your Benefits
- Use Your Vacation and Paid Time Off!
- Gym or Health Club Memberships
- Employee Assistance Programs
- Explore Other Benefits
Module Eight: Take Control of Your Career Happiness
- Take Control of Your Professional Development
- Seek Frequent Feedback
- Practice Professional Courage
- Seek Mentoring, and Seek to Mentor Others
Module Nine: Set Boundaries
- Learn to Say No
- Learn to Say Yes
- Protect Your Downtime
- Know When to Call It a Day
Module Ten: Practice Positivity
- Address Conflict and Misunderstandings Directly
- Keep Your Interactions Positive
- Practice Gratitude
- Look for the Silver Lining
Module Eleven: Choose to Be Happy
- Happiness is a Choice
- Choose Your Stress Response
- Do One Thing Every Day That You Love and Enjoy
- Seek to Make Positive Changes
Module Twelve: Wrapping Up
Course 5 - Interpersonal Skills Online Certificate Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 6 - Critical Thinking Online Certificate Course
Module One - Getting Started
Module Two - Components of Critical Thinking
- Applying reason
- Open Mindedness
- Analysis
- Logic
Module Three - Non-Linear Thinking
- Step out of your comfort zone
- Don't jump to conclusions
- Expect and initiate change
- Being ready to adapt
Module Four - Logical Thinking
- Ask the right questions
- Organise the data
- Evaluate the information
- Draw conclusions
Module Five - Critical Thinker (Part 1)
- Active listening
- Be curious
- Be disciplined
- Be humble
Module Six - Critical Thinking (Part 2)
- Seeing the big picture
- Objectivity
- Using your emotions
- Being self-aware
Module Seven - Evaluate the Information
- Making assumptions
- Watch out for the bias
- Ask clarifying questions
- SWOT analysis
Module Eight - Benefits of Critical Thinking
- Being more persuasive
- Better communication
- Better problem solving
- Increased emotional intelligence
Module Nine - Changing your Perspective
- Limitations of your point of view
- Considering others viewpoint
- Influences on bias
- When new information arrives
Module Ten - Problem Solving
- Identify inconsistencies
- Trust your instincts
- Asking why?
- Evaluate the solution(s)
Module Eleven - Putting it all Together
- Retaining your new skills
- Reflect and learn from mistakes
- Always ask questions
- Practicing critical thinking
Module Twelve - Wrapping Up
Course 7 - Adult Learning: Mental Skills Online Certificate Course
Module One: Getting Started
Module Two: Bloom’s Taxonomy
- Bloom’s Theory
- History
- New Understanding
- Definition
Module Three: Knowledge
- Behavior
- Actions
- Examples
- Implementation
Module Four: Comprehension
- Behavior
- Actions
- Examples
- Implementation
Module Five: Application
- Behavior
- Actions
- Examples
- Implementation
Module Six: Analysis
- Behavior
- Actions
- Examples
- Implementation
Module Seven: Synthesis
- Behavior
- Actions
- Examples
- Implementation
Module Eight: Evaluation
- Behavior
- Actions
- Examples
- Implementation
Module Nine: Updated Version
- Remembering and Understanding
- Applying and Analyzing
- Evaluating
- Creating
Module Ten: Types of Knowledge
- Factual
- Conceptual
- Procedural
- Metacognitive
Module Eleven: Training
- Examples
- Problem Solving
- Qualitative Assessments
- Create Plans
Module Twelve: Wrapping Up
Course 8 - Communication Strategies Online Certificate Course
Session One: Course Overview
Session Two: Creating Positive Relationships
Session Three: Growing Our Self-Awareness
- Do You Question Your Competence?
- Developing Confidence
Session Four: Communication Basics
Session Five: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session Six: Asking Questions
- Asking Good Questions
- Probing
- Pushing My Buttons
Session Seven: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- What is Said and What is Heard
- Communication Situations
Session Eight: Body Language
- What Do Our Bodies Say?
- Gestures
Session Nine: Communication Styles
- Dichotomies in Theory
- Dichotomies in Action
Session Ten: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session Eleven: Frame of Reference
Session Twelve: Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
Session Thirteen: Assertiveness
- Self-Attitude
- Case Study: A Negative Image
- The Assertive Formula
- Expressing Your No
Course 9 - Social Intelligence Online Certificate Course
Module One - Getting Started
Module Two - Increase your Self Awareness
- Remove or limit self-deception
- Ask for feedback
- Be open to change
- Reflect on your actions
Module Three - The Keys to Empathy
- Listening and paying attention
- Don't judge
- Shift your view
- Don't show fake emotion
Module Four - Active Listening
- Attunement
- Don't jump to conclusions
- Shift your focus
- Don't discount feelings
Module Five - Insight on Behavior
- Perception
- Facts vs. emotions
- Online communication
- Listen and watch more
Module Six - Communication
- Give respect and trust
- Be consistent
- Always keep your cool
- Observing body language
Module Seven - Social Cues (Part 1)
- Recognizing social situations
- The eyes have it
- Non-verbal cues
- Verbal cues
Module Eight - Social Cues (Part 2)
- Spectrum og cues
- Review and reflect
- Being adaptable and flexible
- Personal space
Module Nine - Conversation Skills
- Current events
- Conversation topics
- Cues to watch for
- Give people your attention
Module Ten - Body Language
- Be aware of your movements
- It's not what you say, It's how you say it
- Open vs. closed body language
- Communicate with power
Module Eleven - Building Rapport
- Take the high road
- Forget about yourself
- Remembering people
- Ask good questions
Module Twelve - Wrapping Up
Course 10 - Social Learning Online Certificate Course
Module One: Getting Started
- Course Objectives
Module Two: Setting the Right Group Dynamic (I)
- Communicating
- Collaborating
- Sharing of Best Practices
- Refining Ideas
Module Three: Setting the Right Group Dynamic (II)
- Diversity Builds Knowledge
- Social Interactions
- People Are Different
- Dealing with Difficult People
- Case Study
Module Four: Develop a Social Learning Culture at Work (I)
- Making the Connection
- Tagging Star Employees
- Recognizing Teaching Moments
- Culture of Questioning
- Case Study
Module Five: Develop a Social Learning Culture at Work (II)
- Safe to Share Environment
- Instilling a Passion for Learning
- Instill a Sense of Sharing
- Learning in the Social Unit
- Case Study
Module Six: Develop a Culture of Social Learning at Work (III)
- Remove Fear of Feedback or Criticism
- Creating a Social Unit
- Imitation and Modeling
- Empowering Learners
- Case Study
Module Seven: Role Playing (I)
- Identify Work Related Scenarios
- Add Variables
- Assign Roles
- Prepare Role-Players
- Case Study
Module Eight: Role Playing (II)
- Act It Out
- Debrief
- Mirror Good Examples
- General Role Playing Tips
- Case Study
Module Nine: Utilizing the Right Tools (I)
- Mentoring
- Social Media
- Critical Thinking
- Gamification
- Case Study
Module Ten: Utilizing the Right Tools (II)
- Relevant Resources Selection
- Job Shadowing
- Knowledge Management
- Social Facilitation
- Case Study
Module Eleven: Modeling and Observational Learning
- Inspired by Leaders
- Boosting Self-Efficacy
- Peer Role Models
- Generating Engagement
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
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You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
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If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
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You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
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About this Course |
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Strengthen Your Emotional Compass - 10 Courses in this Bundle
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Emotional Intelligence at Work Online Certificate Course
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Improving Mindfulness Online Certificate Course
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Improving Self-Awareness Online Certificate Course
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Increasing Your Happiness Online Certificate Course
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Interpersonal Skills Online Certificate Course
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Critical Thinking Online Certificate Course
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Adult Learning: Mental Skills Online Certificate Course
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Communication Strategies Online Certificate Course
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Social Intelligence Online Certificate Course
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Social Learning Online Certificate Course
1. Emotional Intelligence at Work Online Certificate Course: Develop your Emotional Aptitude
What does the phrase “emotional intelligence in the workplace” encompass?
There are five main areas of focus that are included in most studies:
- Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
- Self-regulation – of emotions, standards of honesty, and adaptability.
- Motivation – drive to achieve goals, commitment, and initiative.
- Empathy – high sense of diversity, compassion, and is driven to assist others.
- Social Skills – skills in conflict management, communication, and leadership.
Key Learning Objectives:
- Define and practice the areas of emotional intelligence in the workplace.
- Identify and control your emotions.
- Successfully communicate and maintain relationships with others.
- Identify nonverbal communication and consider this information when engaging.
- Successfully execute conflict resolution and overcome other obstacles in the workplace.
- Exhibit empathy and reverence for others.
- Identify anxious and stressful emotions and better control these negative emotions.
2. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.
With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.
Key Learning Objectives:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
3. Improving Self-Awareness Online Certificate Course: Improving Your Self-Awareness
The Improving Self-Awareness Online Certificate course gives you a better understanding of yourself and how to live a better, more fulfilling life. It is designed to give you a deeper understanding of one's own self-awareness.
With our Self-Awareness Online courses, you will learn how beneficial becoming more self- aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions and become a valuable member of society.
Key Learning Objectives:
- Define the self and different aspects of the self
- Learn from introspection
- Understand the nature and value of emotions
- Appreciate themselves
- Appreciate others
- Improve effectiveness
4. Increasing Your Happiness Online Certificate Course: Increase Your Happiness to Improve Productivity in the Workplace
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.
With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.
Key Learning Objectives:
- Discuss how planning ahead cultivates workplace happiness
- Create a nightly routine and daily plan
- Relate more effectively to others in the workplace
- Understand how the workspace environment impacts happiness
- Think more positively
- Take actions that will create greater workplace happiness
5. Interpersonal Skills Online Certificate Course: Create better, meaningful personal and professional relationships with our Interpersonal Skills Training Course Online
Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.
Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.
Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!
Key Learning Objectives:
- Appreciate the vital difference between hearing and listening
- Understand ways to improve the verbal skill of asking questions
- Communicate effectively with authority
- Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
- Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
- Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
- Value seeing the other side’s point of view and be able to build bridges. Understand that giving in without giving up can develop your conflict resolution skills
- Appreciate that using facts and emotions can win people over to your side
- Know how to share your opinions constructively
- Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
- Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing
6. Critical Thinking Online Certificate Course: Study Critical Thinking Online Course; Analyze and Evaluate Information to Boost Your Performance
Take control of any situation and learn how to create out of the box solutions with our Critical Thinking Online Course. Our course equips you with the necessary skills to enable you to effectively analyze and assess information. You will gain the confidence in your decision-making abilities and avoid costly judgement errors.
Our Critical Thinking Online courses are designed to help you become more rational and disciplined in your thinking. It reduces bias leading to greater understanding of any situation. Critical thinking goes beyond rational decision making; critical thinking requires a certain amount of creativity and innovation. By taking this course you will learn the importance of making accurate and thoughtful decisions, while developing your critical skill abilities.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
Key Learning Objectives:
- Know and apply the key components of the critical thinking process
- Utilize non-linear thinking skills
- Apply logical thinking to a problem
- Understand what being a critical thinker means
- Use critical thinking skills to evaluate information
- Identify critical thinking benefits
- Change or alter perspective when necessary
- Understand and apply problem-solving abilities
7. Adult Learning: Mental Skills Online Certificate Course: Study Certificate in Adult Learning; Understand The Domain of Knowledge and Intellect
Learn how the adult mind works and deliver a more effective teaching strategy for adults. Our Certificate in Adult Learning will discuss how Bloom’s Taxonomy can be used for adult learning and not just for elementary school teachers.
Our comprehensive course developed by experts will discuss Bloom’s taxonomy's three domains and how you apply it to adult education. In this Certificate in Adult Learning course, we will pay special attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.
At Courses For Success, our courses are designed by professionals, for professionals. We maintain the highest level of quality courses to ensure your success. By completing our Certificate in Adult Learning, you will be equipped with the right skill-set to ensure you stand out from the competition!
Key Learning Objectives:
- Understand Bloom’s Taxonomy
- Explain the cognitive domain
- Explore the two cognitive domains
- Explain types of knowledge
- Identify training in the cognitive domain
8. Communication Strategies Online Certificate Course: Study Communication Training Courses and Learn all about the various aspects of communication
Become an effective communicator, avoid ambiguity and misunderstandings with our Communication Training Course. Each day, we communicate with others through our spoken words, body language, and written communication. Our Communication Training Course can show you how to make sure you’re sending the right message, the first time, every time.
Studying our Communication Training Course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
Key Learning Objectives:
- Identify common communication problems that may be holding you back
- Develop skills to ask questions that give you information you need
- Learn what your non-verbal messages are telling others
- Develop skills to listen actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations assertively
9. Social Intelligence Online Certificate Course: Increase Your Influence During Social Situations
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!
Key Learning Objectives:
- Be aware of our own behaviors
- Learn to be empathetic with others
- Know tools for active listening
- Effectively communicate interpersonally
- Recognise various social cues
- Determine appropriate coversation topics
- Know various forms of body language
10. Social Learning Online Certificate Course: Study Social Learning Online Course and Create Learning Communities that Benefit Your Organization
Reinforce your training strategies and enjoy better learning outcomes by creating meaningful connections. Our Social Learning Online Course will teach you an effective way to train your employees through modeling positive behaviors.
Social learning is learning by observing other people’s behaviors. It is a great way of promoting cohesion and involvement because it involves a shared learning experience. With our comprehensive course, you will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
Our Social Learning Online Course will help you create learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modeling while instilling a greater passion for learning.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
Key Learning Objectives:
- Define and use social learning.
- Identify social learning tools.
- Manipulate group dynamics and culture.
- Craft and lead role play scenarios.
- Practice being a role model.
- Understand modeling and observation.
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For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
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The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.
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The Ultimate Emotional Intelligence at Work Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course:
Course 1 - Emotional Intelligence at Work Online Certificate Course
Module One: Getting Started
- Course Objectives
- Pre-Assignment Review
Module Two: Introduction to Emotional Intelligence
- Definition
- History
- Who Needs It?
- Goals
- Case Study
Module Three: Benefits
- Reducing Anxiety and Stress
- Conflict Resolution
- Relationship Management
- Overcoming Obstacles at Work
- Case Study
Module Four: Social Skills
- Building Rapport
- Nonverbal Communication
- Emotional Awareness
- Empathetic Accuracy
- Case Study
Module Five: Reducing Anxiety and Stress
- Mindfulness
- Changing Thoughts
- Changing Actions
- Long Term Relaxation Techniques
- Case Study
Module Six: Conflict Resolution
- Working as a Team
- Ability to Change
- Reverence
- Big Picture
- Case Study
Module Seven: Relationship Management
- Effective Communication
- Bringing Out the Best
- Motivating
- Influencing
- Case Study
Module Eight: Overcoming Obstacles at Work
- Recognizing Failure
- Admitting Failure
- Learning from Failure
- Implementing Changes
- Case Study
Module Nine: Building Rapport
- Observing
- Asking Questions
- Listening
- Finding Common Ground
- Case Study
Module Ten: Nonverbal Communication
- Facial Expressions
- Body Language
- Giving Full Attention
- Space
- Case Study
Module Eleven: Emotional Awareness and Empathetic Accuracy
- Why is it Important?
- Cognitive
- Emotional
- Compassionate
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
- Lessons Learned
Course 2 - Improving Mindfulness Online Certificate Course
Module One: Getting Started
By the end of this course, you should be able to:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
Module Two: What Is Mindfulness?
- Buddhist Concept
- Bare Attention
- Psychological Concept of Mindfulness
- Memory
Module Three: Practicing Mindfulness
- Attention
- Acceptance
- Mindfulness Meditation
- Scanning
Module Four: Emotional Intelligence
- The Purpose of Emotions
- High Performance Emotions
- Swing Emotions
- Blue Emotions
Module Five: Cognitive Distortion (Phase One)
- Dichotomous Reasoning
- Magnification and Minimization
- Filtering
- Jumping to Conclusions
Module Six: Cognitive Distortion (Phase Two)
- Destructive Labeling
- Personalizing
- Blaming
- The Tyranny of the Should
Module Seven: Mindfulness Based Cognitive Therapy
- Mental Modes
- Doing Mode
- Being Mode
- Metacognitive Awareness
Module Eight: Mindfulness and Gratitude
- What is Gratitude?
- Gratitude Journal
- An Exercise in Mindfulness and Gratitude
- Forming a Habit
Module Nine: Cultivating the High Performance Emotions
- The Emotion-Cognition-Behavior Triangle
- Cultivating Enthusiasm
- Cultivating Confidence
- Cultivating Tenacity
Module Ten: Mindfulness in Customer Service
- Individually Focused
- Active Listening
- Building a Rapport
- Timing
Module Eleven: Mindfulness and Leadership
- Mental Resilience
- Focus
- Compassion
- Creativity
Module Twelve: Wrapping Up
- Words from the Wise
Course 3 - Improving Self-Awareness Online Certificate Course
Module One: Getting Started
Module Two: What Is the Self?
- The Physical Self
- The Emotional Self
- The Mental Self
- The Spiritual Self
Module Three: Awareness of the Physical Self
- Scanning
- Progressive Relaxation
- Physical Stressors
- Exercise
Module Four: Time Management
- Organization
- Goal Management
- Priorities
- Procrastination
Module Five: The Emotional Self
- Validity of Emotions
- Utility of Emotions
- Emotional Arousal
- Emotional Valence
Module Six: Mood Management
- Emotional Intelligence
- Categories of Emotion
- Increasing Arousal
- Decreasing Arousal
Module Seven: The Mental Self
- Thinking Style
- Learning Style
- Personality
- Stinking Thinking
Module Eight: Interpersonal Awareness
- Addressing Different Thinking Styles
- Addressing Different Learning Styles
- Active Listening and Body Language
- Transactional Analysis
Module Nine: The Spiritual Self
- Mindfulness
- Meditation
- Cultivating Positivity
- Gratitude
Module Ten: Limitations of Self Awareness
- Navel Gazing
- Excessive Self Discipline
- Developing Humility
- Developing Empathy
Module Eleven: Independence versus Interdependence
- What is Interdependence?
- Systems Theory
- More Than the Sum of All Parts
- Team Building
Module Twelve: Wrapping Up
Course 4 - Increasing Your Happiness Online Certificate Course
Module One: Getting Started
Module Two: Plan Ahead for Happiness
- Have a Nightly Routine
- Get at Least 8 Hours of Sleep
- Wake Up Early Enough for Some “Me” Time
- Give Yourself Time to Arrive at Work Early
Module Three: Plan Your Day
- Arrive 10-15 Minutes Early
- Check for Action Items
- Create a To-Do List for the Day
- Build in Breaks
Module Four: Relate to Others
- Greet Your Colleagues
- Smile! Fake It If You Have To!
- Build Your Support Team
- Take Time to Socialize
Module Five: Go to Your Happy (Work) Space
- Create a Workspace That Makes You Happy
- Clear the Clutter
- Bring in Personal Touches
- Add Some Green!
Module Six: Accentuate the Positive
- Use a Daily Affirmation
- Surround Yourself with Positive People
- Limit Your Negative Interactions
- Build Friendships
Module Seven: Use Your Benefits
- Use Your Vacation and Paid Time Off!
- Gym or Health Club Memberships
- Employee Assistance Programs
- Explore Other Benefits
Module Eight: Take Control of Your Career Happiness
- Take Control of Your Professional Development
- Seek Frequent Feedback
- Practice Professional Courage
- Seek Mentoring, and Seek to Mentor Others
Module Nine: Set Boundaries
- Learn to Say No
- Learn to Say Yes
- Protect Your Downtime
- Know When to Call It a Day
Module Ten: Practice Positivity
- Address Conflict and Misunderstandings Directly
- Keep Your Interactions Positive
- Practice Gratitude
- Look for the Silver Lining
Module Eleven: Choose to Be Happy
- Happiness is a Choice
- Choose Your Stress Response
- Do One Thing Every Day That You Love and Enjoy
- Seek to Make Positive Changes
Module Twelve: Wrapping Up
Course 5 - Interpersonal Skills Online Certificate Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 6 - Critical Thinking Online Certificate Course
Module One - Getting Started
Module Two - Components of Critical Thinking
- Applying reason
- Open Mindedness
- Analysis
- Logic
Module Three - Non-Linear Thinking
- Step out of your comfort zone
- Don't jump to conclusions
- Expect and initiate change
- Being ready to adapt
Module Four - Logical Thinking
- Ask the right questions
- Organise the data
- Evaluate the information
- Draw conclusions
Module Five - Critical Thinker (Part 1)
- Active listening
- Be curious
- Be disciplined
- Be humble
Module Six - Critical Thinking (Part 2)
- Seeing the big picture
- Objectivity
- Using your emotions
- Being self-aware
Module Seven - Evaluate the Information
- Making assumptions
- Watch out for the bias
- Ask clarifying questions
- SWOT analysis
Module Eight - Benefits of Critical Thinking
- Being more persuasive
- Better communication
- Better problem solving
- Increased emotional intelligence
Module Nine - Changing your Perspective
- Limitations of your point of view
- Considering others viewpoint
- Influences on bias
- When new information arrives
Module Ten - Problem Solving
- Identify inconsistencies
- Trust your instincts
- Asking why?
- Evaluate the solution(s)
Module Eleven - Putting it all Together
- Retaining your new skills
- Reflect and learn from mistakes
- Always ask questions
- Practicing critical thinking
Module Twelve - Wrapping Up
Course 7 - Adult Learning: Mental Skills Online Certificate Course
Module One: Getting Started
Module Two: Bloom’s Taxonomy
- Bloom’s Theory
- History
- New Understanding
- Definition
Module Three: Knowledge
- Behavior
- Actions
- Examples
- Implementation
Module Four: Comprehension
- Behavior
- Actions
- Examples
- Implementation
Module Five: Application
- Behavior
- Actions
- Examples
- Implementation
Module Six: Analysis
- Behavior
- Actions
- Examples
- Implementation
Module Seven: Synthesis
- Behavior
- Actions
- Examples
- Implementation
Module Eight: Evaluation
- Behavior
- Actions
- Examples
- Implementation
Module Nine: Updated Version
- Remembering and Understanding
- Applying and Analyzing
- Evaluating
- Creating
Module Ten: Types of Knowledge
- Factual
- Conceptual
- Procedural
- Metacognitive
Module Eleven: Training
- Examples
- Problem Solving
- Qualitative Assessments
- Create Plans
Module Twelve: Wrapping Up
Course 8 - Communication Strategies Online Certificate Course
Session One: Course Overview
Session Two: Creating Positive Relationships
Session Three: Growing Our Self-Awareness
- Do You Question Your Competence?
- Developing Confidence
Session Four: Communication Basics
Session Five: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session Six: Asking Questions
- Asking Good Questions
- Probing
- Pushing My Buttons
Session Seven: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- What is Said and What is Heard
- Communication Situations
Session Eight: Body Language
- What Do Our Bodies Say?
- Gestures
Session Nine: Communication Styles
- Dichotomies in Theory
- Dichotomies in Action
Session Ten: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session Eleven: Frame of Reference
Session Twelve: Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
Session Thirteen: Assertiveness
- Self-Attitude
- Case Study: A Negative Image
- The Assertive Formula
- Expressing Your No
Course 9 - Social Intelligence Online Certificate Course
Module One - Getting Started
Module Two - Increase your Self Awareness
- Remove or limit self-deception
- Ask for feedback
- Be open to change
- Reflect on your actions
Module Three - The Keys to Empathy
- Listening and paying attention
- Don't judge
- Shift your view
- Don't show fake emotion
Module Four - Active Listening
- Attunement
- Don't jump to conclusions
- Shift your focus
- Don't discount feelings
Module Five - Insight on Behavior
- Perception
- Facts vs. emotions
- Online communication
- Listen and watch more
Module Six - Communication
- Give respect and trust
- Be consistent
- Always keep your cool
- Observing body language
Module Seven - Social Cues (Part 1)
- Recognizing social situations
- The eyes have it
- Non-verbal cues
- Verbal cues
Module Eight - Social Cues (Part 2)
- Spectrum og cues
- Review and reflect
- Being adaptable and flexible
- Personal space
Module Nine - Conversation Skills
- Current events
- Conversation topics
- Cues to watch for
- Give people your attention
Module Ten - Body Language
- Be aware of your movements
- It's not what you say, It's how you say it
- Open vs. closed body language
- Communicate with power
Module Eleven - Building Rapport
- Take the high road
- Forget about yourself
- Remembering people
- Ask good questions
Module Twelve - Wrapping Up
Course 10 - Social Learning Online Certificate Course
Module One: Getting Started
- Course Objectives
Module Two: Setting the Right Group Dynamic (I)
- Communicating
- Collaborating
- Sharing of Best Practices
- Refining Ideas
Module Three: Setting the Right Group Dynamic (II)
- Diversity Builds Knowledge
- Social Interactions
- People Are Different
- Dealing with Difficult People
- Case Study
Module Four: Develop a Social Learning Culture at Work (I)
- Making the Connection
- Tagging Star Employees
- Recognizing Teaching Moments
- Culture of Questioning
- Case Study
Module Five: Develop a Social Learning Culture at Work (II)
- Safe to Share Environment
- Instilling a Passion for Learning
- Instill a Sense of Sharing
- Learning in the Social Unit
- Case Study
Module Six: Develop a Culture of Social Learning at Work (III)
- Remove Fear of Feedback or Criticism
- Creating a Social Unit
- Imitation and Modeling
- Empowering Learners
- Case Study
Module Seven: Role Playing (I)
- Identify Work Related Scenarios
- Add Variables
- Assign Roles
- Prepare Role-Players
- Case Study
Module Eight: Role Playing (II)
- Act It Out
- Debrief
- Mirror Good Examples
- General Role Playing Tips
- Case Study
Module Nine: Utilizing the Right Tools (I)
- Mentoring
- Social Media
- Critical Thinking
- Gamification
- Case Study
Module Ten: Utilizing the Right Tools (II)
- Relevant Resources Selection
- Job Shadowing
- Knowledge Management
- Social Facilitation
- Case Study
Module Eleven: Modeling and Observational Learning
- Inspired by Leaders
- Boosting Self-Efficacy
- Peer Role Models
- Generating Engagement
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
We provide a 7 Day Money Back Refund on all Courses
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Course Summary
| Course ID: | CFS02EICTM10CB |
|---|---|
| Delivery Mode: |
Online |
| Access: | Lifetime |
| Tutor Support: | Yes |
| Time: | Study at your own pace |
| Duration: | 60-80 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
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