Ultimate Being a Team Player Online Bundle, 10 Certificate Courses

The Most Comprehensive Guide to Being a Team Player Bundle

Ultimate Being a Team Player Online Bundle, 10 Certificate Courses

NOW ONLY

£339

Save £1921 (85%)
OFF RRP £2260
Get Info Pack

Achieve the Best Results by Working as a Team - 10 Courses in this Bundle

  1.  Being a Team Player Online Certificate Course

  2.  Building Better Teams Online Certificate Course

  3.  Problem Solving and Decision Making Online Certificate Course

  4.  Team Building Through Chemistry Online Certificate Course

  5.  Teamwork and Team Building Online Certificate Course

  6.  Creating a Positive Work Environment Online Certificate Course

  7.  Giving Effective Feedback Online Certificate Course

  8.  Becoming a Better Learner Online Certificate Course

  9.  Communication Strategies Online Certificate Course

  10.  Conflict Resolution: Getting Along In The Workplace Online Certificate Course

1. Being a Team Player Online Certificate Course: Learn how to become one with the team with our Being a Team Player Online Certificate Course

The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.

Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.

Key Learning Objectives:

Most people like to think of themselves as good team players, but are you? Your personal success depends, to a large degree, on how well you support others.

Being a Team Player is a six-session course that teaches about the desirable characteristics of a team player, how to recognize one, different types of teams and which ones are essential to every organization. It then covers why teams falter, and how to better ensure success. After you complete this course, you will be able to:

  • Understand the definition of a team player and a non-team player
  • Know the difference between a team player and a non-team player
  • Learn the qualities possessed by a team player
  • Determine what type of team player you are and how that functions in your workplace
  • Know and understand what it takes to be a team player
  • Discover the different types of teams that exist within a company
  • Learn what working together as a team looks like
  • Learn the different types of workplace teams and what types of teams successful organizations need
  • Develop strategies to improve teamwork

2. Building Better Teams Online Certificate Course: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

Key Learning Objectives:

  • Develop and enforce team norms and ground rules
  • Generate and approach contracts
  • Identify their own unique style and represent that in their team dynamic
  • Leverage their knowledge to grow and lead effectively
  • Build trust and develop the team’s maturity as a unit
  • Communicate with presence and impact

3. Problem Solving and Decision Making Online Certificate Course: Work Your Way Through Tough Decisions

Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.

In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.

Key Learning Objectives:

  • Apply problem solving steps and tools.
  • Analyze information to clearly describe problems.
  • Identify appropriate solutions.
  • Think creatively and be a contributing member of a problem solving team.
  • Select the best approach for making decisions.
  • Create a plan for implementing, evaluating, and following up on decisions.
  • Avoid common decision-making mistakes

4. Team Building Through Chemistry Online Certificate Course: Discover the specifics of how building a team through chemistry will lead to success

 Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. With our “Team Building through Chemistry” Courses, you will discover the specifics of how building a team through chemistry will lead to success.

Key Learning Objectives:

  • Understand the team development model
  • Identify team chemistry
  • Create vision and goals
  • Appreciate diversity
  • Manage conflict

5. Teamwork and Team Building Online Certificate Course: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Key Learning Objectives:

  • Three Types of Teams
  • T&J Four Phase Model
  • Encouraging Teamwork
  • The SWOT Analysis

6. Creating a Positive Work Environment Online Certificate Course: Learn How To Recognize A Positive Work Environment

This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.

Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.

Key Learning Objectives:

  • Recognize what a positive workplace looks like.
  • Know and understand the key elements necessary to create and maintain a positive work environment.
  • Understand as an employee what you can to do personally to create and maintain a positive work environment.
  • Understand as a leader the responsibility you have to create and maintain a positive work environment.
  • Discover what type of team player you are and how that relates to your functioning in the team.
  • Know the importance of effective workplace relationships in creating and maintaining a positive work environment.
  • Know and understand the importance of working as a team and guidelines to good teamwork.
  • Discover your personal strengths and weaknesses in working cooperatively.
  • Discover your preference for dealing with workplace conflict.
  • Learn and practice various methods to deal with workplace problems.
  • Learn some of the common meeting problems and how to make your meetings more positive and effective.

7. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively

It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.

Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.

In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.

Key Learning Objectives:

  • Explain why feedback is essential.
  • Apply a framework for providing formal or informal feedback.
  • Use descriptive language in delivering feedback.
  • Describe six characteristics of effective feedback.
  • Provide feedback in real situations.

8. Becoming a Better Learner Online Certificate Course: Learn how to become a better learner today!

There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.

The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.

This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.

Key Learning Objectives:

  • What it means to learn and become a life-long learner
  • What a mindset for learning looks like and how to adopt one
  • How to set realistic goals; what your network is and why expanding it is important
  • How to ask questions and why that is important
  • How to become accountable for your goals and take responsibility
  • How to accelerate your learning

9. Communication Strategies Online Certificate Course: Learn all about the various aspects of communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives:

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

10. Conflict Resolution: Getting Along In The Workplace Online Certificate Course: Learn different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions

Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This course will teach you how to resolve conflict and gain positive results.

In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.

Key Learning Objectives:

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of a conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Being a Team Player Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Being a Team Player Online Certificate Course

Session One: Course Overview

  • Learning Objectives
  • Why Did You Take This Course?
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Being a Team Player

  • What is a Team Player?
  • Who is a Team Player?
  • Characteristics of a Team Player

Session Three: Being a Good Team Player

  • Actions Speak Louder than Words
  • How to Be a Good Team Player
  • Are You a Good Team Player?
  • Take 1
  • Be Prepared for the ‘Teamwork’ Question in an Interview
  • The Interview

Session Four: Team Work

  • Team Work Definition
  • Types of Workplace Teams
  • A Closer Look
  • Five Types of Workplace Teams Organizations Need

Session Five: Why Teamwork Fails

  • Five Reasons
  • Employee recognition
  • Types of recognition
  • Tips for recognizing employees
  • One Bad Apple...

Session Six: Strategies to Improve Teamwork

  • 20 Strategies
  • Bringing it All Together
  • Summary

Course 2 - Building Better Teams Online Certificate Course

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 3 - Problem Solving and Decision Making Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment: Case Study
  • Pre-Assignment: Making Connections
  • Pre-Course Assessment

 Session 2: Definitions

  • Pre-Assignment: Defining Problem Solving
  • Classifying Problems
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

 Session 3: Making Decisions

  • What it Means
  • Three Types of Decisions
  • Advice from an Expert
  • Facts vs. Information
  • Eight Ingredients for Good Decision Making
  • Decision-Making Traps

 Session 4: Getting Real

  • Introduction
  • Case Study
  • Questions

 Session 5: The Problem Solving Model

  • Model Overview
  • Another Perspective
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Real Problems
  • Making Connections
  • Phase One
  • Definition
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Solution Planning Worksheet

 Session 6: Case Study

  • Case Study
  • Making Connections

 Session 7: The Problem Solving Toolkit

  • The Basic Tools
  • Criteria
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • The Fishbone, Part One
  • The Fishbone, Part Two
  • Degrees of Support
  • About Brainstorming
  • Before Brainstorming
  • During Brainstorming
  • After Brainstorming
  • Limitations of Brainstorming
  • Brainwriting
  • Step One: Create a List
  • Step Two: Create the Diagram
  • Step Three: Link and Categorize
  • Step Four: Finalize and Review
  • Brainstorming and Brainwriting
  • More Methods

 Session 8: Aspirinia

  • Introduction
  • Individual Action Steps

 Session 9: Swotting Up

  • SWOT Analysis
  • SWOT Matrix
  • SWOT Checklist
  • Individual Analysis

 Session 10: Making Good Group Decisions

  • Working Toward the Decision
  • Model Review
  • Decision Frames
  • Stepladder Technique
  • The Delphi Technique
  • Nominal Group Technique
  • Avoiding Fatal Mistakes
  • Fighting the Status Quo

 Session 11: Analyzing and Selecting Solutions

  • Selecting Criteria
  • Deciding on Wants/Needs
  • The Cost-Benefit Analysis
  • Creating a Cost-Benefit Analysis
  • Making Connections
  • Creating a Cost-Benefit Analysis

 Session 12: Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Team Building Through Chemistry Online Certificate Course

Module One: Getting Started

  • Course Objectives

Module Two: Understanding Teams

  • What Is the Definition of a Team?
  • How Do People Feel about Being on Teams?
  • Why Do Teams Fall Apart?
  • Examples of Successful Teams

Module Three: Team Development Model

  • Forming
  • Norming
  • Storming
  • Performing

Module Four: Chemistry in Teams

  • What Is Chemistry?
  • Factors that Influence Chemistry
  • Examples
  • Roles of Leadership

Module Five: Diversity

  • Advantages
  • Complexity
  • Conflicts
  • Encourage Individuality

Module Six: Vision and Goals

  • Creating Vision
  • Shared Vision
  • SMART Goals
  • Collaboration

Module Seven: Roles

  • Establishing Roles
  • Taking
  • Making
  • Avoid Power Struggles

Module Eight: Leadership Functions

  • Set the Tone
  • Conflict Management
  • Direct, Don’t Order
  • Encourage

Module Nine: Develop Cohesion

  • Sense of Exclusivity
  • Connect Beyond Work
  • Outside Competition
  • Focus on Consensus

Module Ten: Build Relationships

  • Respect
  • Empathy
  • Open Communication
  • Share Credit

Module Eleven: Direction of Team

  • Charter
  • Task Orientation
  • Monitor Performance
  • Feedback

Module Twelve: Wrapping Up

  • Words from the Wise

Course 5 - Teamwork and Team Building Online Certificate Course

Section One: Getting Started

Section Two: Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model

Section Three: Types of Teams

  • The Traditional Team
  • What are Self-Directed Teams
  • Virtual Teams

Section Four: First Stage of Team Development – Forming

  • Characteristics of the Stage Forming
  • A Leaders Role for Forming
  • A Followers Role for Forming

Section Five: Second Stage of Team Development – Storming

  • Characteristics of the Stage Storming
  • A Leaders Role for Storming
  • A Followers Role for Storming

Section Six: Third Stage of Team Development – Norming

  • Characteristics of the Stage Norming
  • A Leaders Role for Norming
  • A Followers Role for Norming

Section Seven: Fourth Stage of Team Development – Performing

  • Characteristics of the Stage Performing
  • A Leaders Role for Performing
  • A Followers Role for Performing

Section Eight: Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Location for Team-Building

Section Nine: Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes

Section Ten: Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Basic Brainstorming
  • Building Consensus

Section Eleven: Encouraging Teamwork

  • Some Things to Do
  • Some Things to Avoid
  • Some Things to Consider

Section Twelve: Wrapping Up

Course 6 - Creating a Positive Work Environment Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Does a Positive Environment Look Like?

  • Introduction
  • Characteristics of a Positive Work Environment
  • Work-Life Balance
  • Training and Development-Focused
  • Recognition
  • Company as Team

 Session 3: What Can I Do?

  • As an Employee
  • Making Connections
  • As a Leader

 Session 4: Team Player

  • Team Member Roles and Responsibilities Questionnaire
  • Team Member Roles and Responsibilities

 Session 5 A: Effective Workplace Relationships

  • Teams
  • Team Experiences
  • Motivating Your Team
  • Working Cooperatively, Part One
  • Working Cooperatively, Part Two
  • Working Cooperatively, Part Three
  • Managing Conflict, Part One
  • Managing Conflict, Part Two
  • What is a Conflict?
  • Self-Assessment
  • Preventing Problems
  • Dangerous Misconceptions

 Session 5 B: Effective Workplace Relationships

  • Meeting Management, Part One
  • Meeting Management, Part Two

 Session 6: Conclusion

  • Take Home Ideas

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 7 - Giving Effective Feedback Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Definitions

  •     Food for Thought
  •     When Feedback is Needed
  •     Scenario One
  •     Scenario Two
  •     Scenario Three
  •     Scenario Four
  •     Scenario Five
  •     Scenario Six
  •     Scenario Seven

Session 3: Speaking Clearly

  •     Being Descriptive

Session 4: Communication Strategies

  •     Introduction
  •     Questioning Skills
  •     Good Questions: Open-Ended Questions
  •     Good Questions: Hypothetical Open Questions
  •     Good Questions: Appropriate Closed Questions
  •     Good Questions: Third-Person Questions
  •     Poor Questions: Loaded Questions
  •     Poor Questions: Leading Questions
  •     Probing
  •     Probing Techniques
  •     Non-Verbal Messages
  •     Sending the Right Message
  •     Managing Your Messages
  •     Voice
  •     Qualities of a Good Voice
  •     Interpretation Exercise

Session 5: Characteristics of Effective Feedback

  •     Introduction
  •     Informal Feedback Framework
  •     State Your Case
  •     Pre-Assignment Review

Session 6: Receiving Feedback Graciously

  •     Receiving Feedback Graciously

Session 7: Testing the Waters

  •     Scenario One
  •     Scenario Two
  •     Scenario Three

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 8 - Becoming a Better Learner Online Certificate Course

Session One: Course Overview

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Adopting the Best Mindset for Learning

  • What Does it Mean to Learn?
  • Adopting the Right Mindset
  • Mindset in Practice
  • Mindset Reflections
  • Practicing Mindset and Learning?

Session Three: Taking Better Notes

  • Become a Better Learner Using Notes
  • Five Methods of Note Taking
  • How Do You Take Notes?

Session Four: Setting and Managing Goals

  • How Do Goals Play into Learning?
  • Setting Goals Activity

Session Five: Expanding Your Network

  • Learning About Your Network
  • Asking Questions

Session Six: The Whole Picture

  • Becoming Accountable
  • Embracing Responsibility
  • Embracing Technology

Session Seven: Mind and Body

  • Mind and Body Working Together

Session Eight: How You Can Accelerate Your Learning

  • Tips to Accelerate Your Learning
  • Personal Action Plan
  • Course Summary
  • Recommended Reading List

Course 9 - Communication Strategies Online Certificate Course

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Course 10 - Conflict Resolution: Getting Along In The Workplace Online Certificate Course

Session One: Course Overview

Session Two: Defining Conflict

  • What is Conflict?
  • Positives and Negatives

Session Three: Types of Conflict

Session Four: Open Conflict vs. Hidden Conflict

Session Five: Spontaneous and Reflective Behavior

Session Six: The Johari Window

  • Understanding the Johari Window
  • My Window
  • Case Study: Spontaneous and Reflective Behaviors

Session Seven: Stages of Conflict

  • The Five Stages of Conflict
  • Another Version of the Conflict Process
  • Conflict Outcomes
  • Strategies for Dealing with Conflict

Session Eight: Creating the Win/Win

Session Nine: Conflict Resolution Style Questionnaire

  • The Questionnaire
  • Scoring
  • The Conflict Grid
  • Pros and Cons

Session Ten: The Role of Communication in Conflict Resolution

  • The Communication Chain
  • Other Barriers
  • Establishing Positive Intent

Session Eleven: Active Listening Skills

Session Twelve: Paraphrasing Skills

  • What is Paraphrasing?
  • Making Connections

Session Thirteen: Powerful Questions

  • Asking Questions
  • Probing Techniques

Session Fourteen: Body Language

Session Fifteen: Pre-Assignment Review

Session Sixteen: The Conflict/Opportunity Test

  • The Conflict/Opportunity Test
  • Skills Test

Session Seventeen: Conflict and Its Resolution

  • Visualizing Conflict
  • A Strategy for Conflict Resolution

Session Eighteen: Helping Others Through Conflict

  • Preparing for Conflict
  • Conflict Resolution with Facilitation
  • Setting Norms
  • Coaching Through Conflict
  • Managing Your Emotions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Achieve the Best Results by Working as a Team - 10 Courses in this Bundle

  1.  Being a Team Player Online Certificate Course

  2.  Building Better Teams Online Certificate Course

  3.  Problem Solving and Decision Making Online Certificate Course

  4.  Team Building Through Chemistry Online Certificate Course

  5.  Teamwork and Team Building Online Certificate Course

  6.  Creating a Positive Work Environment Online Certificate Course

  7.  Giving Effective Feedback Online Certificate Course

  8.  Becoming a Better Learner Online Certificate Course

  9.  Communication Strategies Online Certificate Course

  10.  Conflict Resolution: Getting Along In The Workplace Online Certificate Course

1. Being a Team Player Online Certificate Course: Learn how to become one with the team with our Being a Team Player Online Certificate Course

The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.

Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.

Key Learning Objectives:

Most people like to think of themselves as good team players, but are you? Your personal success depends, to a large degree, on how well you support others.

Being a Team Player is a six-session course that teaches about the desirable characteristics of a team player, how to recognize one, different types of teams and which ones are essential to every organization. It then covers why teams falter, and how to better ensure success. After you complete this course, you will be able to:

  • Understand the definition of a team player and a non-team player
  • Know the difference between a team player and a non-team player
  • Learn the qualities possessed by a team player
  • Determine what type of team player you are and how that functions in your workplace
  • Know and understand what it takes to be a team player
  • Discover the different types of teams that exist within a company
  • Learn what working together as a team looks like
  • Learn the different types of workplace teams and what types of teams successful organizations need
  • Develop strategies to improve teamwork

2. Building Better Teams Online Certificate Course: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

Key Learning Objectives:

  • Develop and enforce team norms and ground rules
  • Generate and approach contracts
  • Identify their own unique style and represent that in their team dynamic
  • Leverage their knowledge to grow and lead effectively
  • Build trust and develop the team’s maturity as a unit
  • Communicate with presence and impact

3. Problem Solving and Decision Making Online Certificate Course: Work Your Way Through Tough Decisions

Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.

In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.

Key Learning Objectives:

  • Apply problem solving steps and tools.
  • Analyze information to clearly describe problems.
  • Identify appropriate solutions.
  • Think creatively and be a contributing member of a problem solving team.
  • Select the best approach for making decisions.
  • Create a plan for implementing, evaluating, and following up on decisions.
  • Avoid common decision-making mistakes

4. Team Building Through Chemistry Online Certificate Course: Discover the specifics of how building a team through chemistry will lead to success

 Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. With our “Team Building through Chemistry” Courses, you will discover the specifics of how building a team through chemistry will lead to success.

Key Learning Objectives:

  • Understand the team development model
  • Identify team chemistry
  • Create vision and goals
  • Appreciate diversity
  • Manage conflict

5. Teamwork and Team Building Online Certificate Course: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Key Learning Objectives:

  • Three Types of Teams
  • T&J Four Phase Model
  • Encouraging Teamwork
  • The SWOT Analysis

6. Creating a Positive Work Environment Online Certificate Course: Learn How To Recognize A Positive Work Environment

This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.

Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.

Key Learning Objectives:

  • Recognize what a positive workplace looks like.
  • Know and understand the key elements necessary to create and maintain a positive work environment.
  • Understand as an employee what you can to do personally to create and maintain a positive work environment.
  • Understand as a leader the responsibility you have to create and maintain a positive work environment.
  • Discover what type of team player you are and how that relates to your functioning in the team.
  • Know the importance of effective workplace relationships in creating and maintaining a positive work environment.
  • Know and understand the importance of working as a team and guidelines to good teamwork.
  • Discover your personal strengths and weaknesses in working cooperatively.
  • Discover your preference for dealing with workplace conflict.
  • Learn and practice various methods to deal with workplace problems.
  • Learn some of the common meeting problems and how to make your meetings more positive and effective.

7. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively

It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.

Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.

In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.

Key Learning Objectives:

  • Explain why feedback is essential.
  • Apply a framework for providing formal or informal feedback.
  • Use descriptive language in delivering feedback.
  • Describe six characteristics of effective feedback.
  • Provide feedback in real situations.

8. Becoming a Better Learner Online Certificate Course: Learn how to become a better learner today!

There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.

The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.

This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.

Key Learning Objectives:

  • What it means to learn and become a life-long learner
  • What a mindset for learning looks like and how to adopt one
  • How to set realistic goals; what your network is and why expanding it is important
  • How to ask questions and why that is important
  • How to become accountable for your goals and take responsibility
  • How to accelerate your learning

9. Communication Strategies Online Certificate Course: Learn all about the various aspects of communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives:

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

10. Conflict Resolution: Getting Along In The Workplace Online Certificate Course: Learn different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions

Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This course will teach you how to resolve conflict and gain positive results.

In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.

Key Learning Objectives:

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of a conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Being a Team Player Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Being a Team Player Online Certificate Course

Session One: Course Overview

  • Learning Objectives
  • Why Did You Take This Course?
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Being a Team Player

  • What is a Team Player?
  • Who is a Team Player?
  • Characteristics of a Team Player

Session Three: Being a Good Team Player

  • Actions Speak Louder than Words
  • How to Be a Good Team Player
  • Are You a Good Team Player?
  • Take 1
  • Be Prepared for the ‘Teamwork’ Question in an Interview
  • The Interview

Session Four: Team Work

  • Team Work Definition
  • Types of Workplace Teams
  • A Closer Look
  • Five Types of Workplace Teams Organizations Need

Session Five: Why Teamwork Fails

  • Five Reasons
  • Employee recognition
  • Types of recognition
  • Tips for recognizing employees
  • One Bad Apple...

Session Six: Strategies to Improve Teamwork

  • 20 Strategies
  • Bringing it All Together
  • Summary

Course 2 - Building Better Teams Online Certificate Course

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 3 - Problem Solving and Decision Making Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment: Case Study
  • Pre-Assignment: Making Connections
  • Pre-Course Assessment

 Session 2: Definitions

  • Pre-Assignment: Defining Problem Solving
  • Classifying Problems
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

 Session 3: Making Decisions

  • What it Means
  • Three Types of Decisions
  • Advice from an Expert
  • Facts vs. Information
  • Eight Ingredients for Good Decision Making
  • Decision-Making Traps

 Session 4: Getting Real

  • Introduction
  • Case Study
  • Questions

 Session 5: The Problem Solving Model

  • Model Overview
  • Another Perspective
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Real Problems
  • Making Connections
  • Phase One
  • Definition
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Solution Planning Worksheet

 Session 6: Case Study

  • Case Study
  • Making Connections

 Session 7: The Problem Solving Toolkit

  • The Basic Tools
  • Criteria
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • The Fishbone, Part One
  • The Fishbone, Part Two
  • Degrees of Support
  • About Brainstorming
  • Before Brainstorming
  • During Brainstorming
  • After Brainstorming
  • Limitations of Brainstorming
  • Brainwriting
  • Step One: Create a List
  • Step Two: Create the Diagram
  • Step Three: Link and Categorize
  • Step Four: Finalize and Review
  • Brainstorming and Brainwriting
  • More Methods

 Session 8: Aspirinia

  • Introduction
  • Individual Action Steps

 Session 9: Swotting Up

  • SWOT Analysis
  • SWOT Matrix
  • SWOT Checklist
  • Individual Analysis

 Session 10: Making Good Group Decisions

  • Working Toward the Decision
  • Model Review
  • Decision Frames
  • Stepladder Technique
  • The Delphi Technique
  • Nominal Group Technique
  • Avoiding Fatal Mistakes
  • Fighting the Status Quo

 Session 11: Analyzing and Selecting Solutions

  • Selecting Criteria
  • Deciding on Wants/Needs
  • The Cost-Benefit Analysis
  • Creating a Cost-Benefit Analysis
  • Making Connections
  • Creating a Cost-Benefit Analysis

 Session 12: Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Team Building Through Chemistry Online Certificate Course

Module One: Getting Started

  • Course Objectives

Module Two: Understanding Teams

  • What Is the Definition of a Team?
  • How Do People Feel about Being on Teams?
  • Why Do Teams Fall Apart?
  • Examples of Successful Teams

Module Three: Team Development Model

  • Forming
  • Norming
  • Storming
  • Performing

Module Four: Chemistry in Teams

  • What Is Chemistry?
  • Factors that Influence Chemistry
  • Examples
  • Roles of Leadership

Module Five: Diversity

  • Advantages
  • Complexity
  • Conflicts
  • Encourage Individuality

Module Six: Vision and Goals

  • Creating Vision
  • Shared Vision
  • SMART Goals
  • Collaboration

Module Seven: Roles

  • Establishing Roles
  • Taking
  • Making
  • Avoid Power Struggles

Module Eight: Leadership Functions

  • Set the Tone
  • Conflict Management
  • Direct, Don’t Order
  • Encourage

Module Nine: Develop Cohesion

  • Sense of Exclusivity
  • Connect Beyond Work
  • Outside Competition
  • Focus on Consensus

Module Ten: Build Relationships

  • Respect
  • Empathy
  • Open Communication
  • Share Credit

Module Eleven: Direction of Team

  • Charter
  • Task Orientation
  • Monitor Performance
  • Feedback

Module Twelve: Wrapping Up

  • Words from the Wise

Course 5 - Teamwork and Team Building Online Certificate Course

Section One: Getting Started

Section Two: Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model

Section Three: Types of Teams

  • The Traditional Team
  • What are Self-Directed Teams
  • Virtual Teams

Section Four: First Stage of Team Development – Forming

  • Characteristics of the Stage Forming
  • A Leaders Role for Forming
  • A Followers Role for Forming

Section Five: Second Stage of Team Development – Storming

  • Characteristics of the Stage Storming
  • A Leaders Role for Storming
  • A Followers Role for Storming

Section Six: Third Stage of Team Development – Norming

  • Characteristics of the Stage Norming
  • A Leaders Role for Norming
  • A Followers Role for Norming

Section Seven: Fourth Stage of Team Development – Performing

  • Characteristics of the Stage Performing
  • A Leaders Role for Performing
  • A Followers Role for Performing

Section Eight: Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Location for Team-Building

Section Nine: Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes

Section Ten: Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Basic Brainstorming
  • Building Consensus

Section Eleven: Encouraging Teamwork

  • Some Things to Do
  • Some Things to Avoid
  • Some Things to Consider

Section Twelve: Wrapping Up

Course 6 - Creating a Positive Work Environment Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Does a Positive Environment Look Like?

  • Introduction
  • Characteristics of a Positive Work Environment
  • Work-Life Balance
  • Training and Development-Focused
  • Recognition
  • Company as Team

 Session 3: What Can I Do?

  • As an Employee
  • Making Connections
  • As a Leader

 Session 4: Team Player

  • Team Member Roles and Responsibilities Questionnaire
  • Team Member Roles and Responsibilities

 Session 5 A: Effective Workplace Relationships

  • Teams
  • Team Experiences
  • Motivating Your Team
  • Working Cooperatively, Part One
  • Working Cooperatively, Part Two
  • Working Cooperatively, Part Three
  • Managing Conflict, Part One
  • Managing Conflict, Part Two
  • What is a Conflict?
  • Self-Assessment
  • Preventing Problems
  • Dangerous Misconceptions

 Session 5 B: Effective Workplace Relationships

  • Meeting Management, Part One
  • Meeting Management, Part Two

 Session 6: Conclusion

  • Take Home Ideas

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 7 - Giving Effective Feedback Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Definitions

  •     Food for Thought
  •     When Feedback is Needed
  •     Scenario One
  •     Scenario Two
  •     Scenario Three
  •     Scenario Four
  •     Scenario Five
  •     Scenario Six
  •     Scenario Seven

Session 3: Speaking Clearly

  •     Being Descriptive

Session 4: Communication Strategies

  •     Introduction
  •     Questioning Skills
  •     Good Questions: Open-Ended Questions
  •     Good Questions: Hypothetical Open Questions
  •     Good Questions: Appropriate Closed Questions
  •     Good Questions: Third-Person Questions
  •     Poor Questions: Loaded Questions
  •     Poor Questions: Leading Questions
  •     Probing
  •     Probing Techniques
  •     Non-Verbal Messages
  •     Sending the Right Message
  •     Managing Your Messages
  •     Voice
  •     Qualities of a Good Voice
  •     Interpretation Exercise

Session 5: Characteristics of Effective Feedback

  •     Introduction
  •     Informal Feedback Framework
  •     State Your Case
  •     Pre-Assignment Review

Session 6: Receiving Feedback Graciously

  •     Receiving Feedback Graciously

Session 7: Testing the Waters

  •     Scenario One
  •     Scenario Two
  •     Scenario Three

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 8 - Becoming a Better Learner Online Certificate Course

Session One: Course Overview

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Adopting the Best Mindset for Learning

  • What Does it Mean to Learn?
  • Adopting the Right Mindset
  • Mindset in Practice
  • Mindset Reflections
  • Practicing Mindset and Learning?

Session Three: Taking Better Notes

  • Become a Better Learner Using Notes
  • Five Methods of Note Taking
  • How Do You Take Notes?

Session Four: Setting and Managing Goals

  • How Do Goals Play into Learning?
  • Setting Goals Activity

Session Five: Expanding Your Network

  • Learning About Your Network
  • Asking Questions

Session Six: The Whole Picture

  • Becoming Accountable
  • Embracing Responsibility
  • Embracing Technology

Session Seven: Mind and Body

  • Mind and Body Working Together

Session Eight: How You Can Accelerate Your Learning

  • Tips to Accelerate Your Learning
  • Personal Action Plan
  • Course Summary
  • Recommended Reading List

Course 9 - Communication Strategies Online Certificate Course

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Course 10 - Conflict Resolution: Getting Along In The Workplace Online Certificate Course

Session One: Course Overview

Session Two: Defining Conflict

  • What is Conflict?
  • Positives and Negatives

Session Three: Types of Conflict

Session Four: Open Conflict vs. Hidden Conflict

Session Five: Spontaneous and Reflective Behavior

Session Six: The Johari Window

  • Understanding the Johari Window
  • My Window
  • Case Study: Spontaneous and Reflective Behaviors

Session Seven: Stages of Conflict

  • The Five Stages of Conflict
  • Another Version of the Conflict Process
  • Conflict Outcomes
  • Strategies for Dealing with Conflict

Session Eight: Creating the Win/Win

Session Nine: Conflict Resolution Style Questionnaire

  • The Questionnaire
  • Scoring
  • The Conflict Grid
  • Pros and Cons

Session Ten: The Role of Communication in Conflict Resolution

  • The Communication Chain
  • Other Barriers
  • Establishing Positive Intent

Session Eleven: Active Listening Skills

Session Twelve: Paraphrasing Skills

  • What is Paraphrasing?
  • Making Connections

Session Thirteen: Powerful Questions

  • Asking Questions
  • Probing Techniques

Session Fourteen: Body Language

Session Fifteen: Pre-Assignment Review

Session Sixteen: The Conflict/Opportunity Test

  • The Conflict/Opportunity Test
  • Skills Test

Session Seventeen: Conflict and Its Resolution

  • Visualizing Conflict
  • A Strategy for Conflict Resolution

Session Eighteen: Helping Others Through Conflict

  • Preparing for Conflict
  • Conflict Resolution with Facilitation
  • Setting Norms
  • Coaching Through Conflict
  • Managing Your Emotions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value £300)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Training 2 Or More People?


Empower your business with access to 500+ job & soft skills online training courses.

SUCCESS PRO - For Business

Course Summary

Course ID: CFS03BTP10CB
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

Learn More With Course Bundles

Popular Courses and Bundles

Get a FREE Career Planner