Respect In The Workplace Online Bundle, 3 Certificate Courses

Learn the Importance of Respect in the Workplace

Respect In The Workplace Online Bundle, 3 Certificate Courses

NOW ONLY

£226

Save £452 (67%)
OFF RRP £677
Get Info Pack

Learn How Showing Respect Help in the Workplace - 3 Courses in this Bundle

  1. Respect In The Workplace

  2. Code of Conduct: Setting the Tone for Your Workplace

  3. Conflict Resolution: Getting Along In The Workplace

1. Respect In The Workplace: Learn the Importance of Respect in the Workplace

 A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team with this shared knowledge. The concept of respect is often taught at a young age, however it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner in order to accomplish a healthy, safe work environment.

This course will give you the tools and conversation to help empower your team to recognize behaviors that influence the performance done within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and skills to communicate and recognize one another are practiced.

Key Learning Objectives

  • Have a clear understanding of respect and self-respect
  • Choose appropriate emotional responses
  • Develop respectful communication approaches
  • Understand how to build a respectful workplace, and the importance of team contribution
  • Understand policies on respect, and the many benefits
  • Focus on building an inclusive work environment

2. Code of Conduct: Setting the Tone for Your Workplace: Study Code of Conduct Course and Learn How to properly Conduct Yourself in the Workplace

Create the ideal work environment by leveraging the benefits of a workplace code of conduct with our Code of Conduct Course. Our comprehensive course will discuss how a code of conduct is critical in developing an organization’s mission, vision, and principles. You will also learn it's importance in reinforcing the company’s core values, beliefs and setting the standards of professional behavior.

Our Code of Conduct Course will teach you the 'Whys, Whats and How's' of a workplace code of conduct. You will learn why they are needed, who they apply to, how to develop and implement one, and how to train employees.

The reality is that in the work-world, not everything is clear-cut. Different people have many ideas about what is appropriate conduct and what isn’t. Taking this Code of Conduct Course will eliminate the guesswork out of proper behavior by showing an appropriate code of conduct.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Key Learning Objectives

  • Identify what a code of conduct is and why a business should have one.
  • Identify what goes into a code of conduct.
  • Discuss how to implement a code of conduct in the workplace.
  • Create a code of conduct for a business.

3. Conflict Resolution: Getting Along In The Workplace: Learn different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions

Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This course will teach you how to resolve conflict and gain positive results.

In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.

Key Learning Objectives

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of a conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time

The Respect In The Workplace 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Respect In The Workplace Online Certificate Course

 Module One: Getting Started

  • Workshop Objectives
  • Pre-Assignment

Module Two: What is Respect?

  • Defining Respect
  • Self-Respect
  • Owed Respect vs. Earned Respect
  • Measuring Respect
  • Respect for the Workplace
  • Case Study

Module Three: The Respectful Employee

  • Common Characteristics
  • The Importance of Mutual Respect
  • Earning Respect
  • Enhancing Professionalism
  • Being Liked vs. Being Respected
  • Case Study

Module Four: Disrespectful Behavior

  • Why These Behaviors Arise
  • Discrimination
  • Bullying
  • Harassment
  • What is Not Harassment?
  • Case Study

Module Five: Managing Emotions

  • Meaning of Emotions    
  • Negative Emotions at Work
  • Choosing Your Reactions
  • Absorbing Other People’s Emotions
  • The Positive Outcome
  • Case Study

Module Six: Respectful Communication Approaches

  • Self-Awareness
  • Active Listening
  • Nonverbal Communication
  • Verbal Communication
  • Constructive Disagreement
  • Case Study   

Module Seven: The Inclusive Mindset

  • The Inclusive Leader    
  • Diversity vs. Inclusion
  • Types of Workplace Diversity
  • Creating an Inclusive Workplace    
  • The Power of Words    
  • Case Study

Module Eight: Employee Recognition

  • Recognition and Respect
  • The Halo Effect
  • Giving Recognition
  • The Communication Component    
  • Improving Employee Recognition
  • Case Study

Module Nine: The R’s of Respect

  • Recognition
  • Responding
  • Reporting
  • Roles and Responsibilities
  • Rising Above
  • Case Study

Module Ten: Building a Respectful Workplace

  • It Starts With You
  • Team Contribution
  • Respecting Space and Boundaries
  • Workplace Ethics
  • Policies on Respect    
  • Case Study

Module Eleven: Benefits to the Business

  • Productivity and Knowledge
  • Employee Engagement
  • Job Satisfaction
  • Stress Reduction
  • The Welcoming Environment
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise    
  • Lessons Learned

Course 2 - Code of Conduct: Setting the Tone for Your Workplace Online Certificate Online Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Is It, and Why?

  • For Your Consideration, Part One
  • For Your Consideration, Part Two
  • Pre-Assignment Review

 Session 3: What to Leave In, What to Leave Out

  • What to Leave In, What to Leave Out
  • What to Include
  • What to Exclude
  • Identifying Areas of Risk, Part One
  • Identifying Areas of Risk, Part Two
  • Evaluation Methods
  • Who Writes It? Part One
  • Who Writes It? Part Two

 Session 4: What’s It All About?

  • In a Word
  • Spreading the Word
  • Training
  • Violations

 Session 5: A Random Sample

  • Sample Codes
  • Asimov’s Three Laws of Robotics
  • Code of Conduct for Members of the United States Armed Forces
  • Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programmes
  • For Your Consideration

 Session 6: What to Do When You Make a Mistake

  • What to Do When You Make a Mistake

 Session 7: Auditing

  • Auditing
  • Auditing Techniques
  • Sample Audit Questions

 Session 8: Putting it Together

  • The Toolbox
  • Online resources
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Conflict Resolution: Getting Along In The Workplace Online Certificate Course

 Session One: Course Overview

Session Two: Defining Conflict

  • What is Conflict?
  • Positives and Negatives

Session Three: Types of Conflict

Session Four: Open Conflict vs. Hidden Conflict

Session Five: Spontaneous and Reflective Behavior

Session Six: The Johari Window

  • Understanding the Johari Window
  • My Window
  • Case Study: Spontaneous and Reflective Behaviors

Session Seven: Stages of Conflict

  • The Five Stages of Conflict
  • Another Version of the Conflict Process
  • Conflict Outcomes
  • Strategies for Dealing with Conflict

Session Eight: Creating the Win/Win

Session Nine: Conflict Resolution Style Questionnaire

  • The Questionnaire
  • Scoring
  • The Conflict Grid
  • Pros and Cons

Session Ten: The Role of Communication in Conflict Resolution

  • The Communication Chain
  • Other Barriers
  • Establishing Positive Intent

Session Eleven: Active Listening Skills

Session Twelve: Paraphrasing Skills

  • What is Paraphrasing?
  • Making Connections

Session Thirteen: Powerful Questions

  • Asking Questions
  • Probing Techniques

Session Fourteen: Body Language

Session Fifteen: Pre-Assignment Review

Session Sixteen: The Conflict/Opportunity Test

  • The Conflict/Opportunity Test
  • Skills Test

Session Seventeen: Conflict and Its Resolution

  • Visualizing Conflict
  • A Strategy for Conflict Resolution

Session Eighteen: Helping Others Through Conflict

  • Preparing for Conflict
  • Conflict Resolution with Facilitation
  • Setting Norms
  • Coaching Through Conflict
  • Managing Your Emotions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Learn How Showing Respect Help in the Workplace - 3 Courses in this Bundle

  1. Respect In The Workplace

  2. Code of Conduct: Setting the Tone for Your Workplace

  3. Conflict Resolution: Getting Along In The Workplace

1. Respect In The Workplace: Learn the Importance of Respect in the Workplace

 A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team with this shared knowledge. The concept of respect is often taught at a young age, however it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner in order to accomplish a healthy, safe work environment.

This course will give you the tools and conversation to help empower your team to recognize behaviors that influence the performance done within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and skills to communicate and recognize one another are practiced.

Key Learning Objectives

  • Have a clear understanding of respect and self-respect
  • Choose appropriate emotional responses
  • Develop respectful communication approaches
  • Understand how to build a respectful workplace, and the importance of team contribution
  • Understand policies on respect, and the many benefits
  • Focus on building an inclusive work environment

2. Code of Conduct: Setting the Tone for Your Workplace: Study Code of Conduct Course and Learn How to properly Conduct Yourself in the Workplace

Create the ideal work environment by leveraging the benefits of a workplace code of conduct with our Code of Conduct Course. Our comprehensive course will discuss how a code of conduct is critical in developing an organization’s mission, vision, and principles. You will also learn it's importance in reinforcing the company’s core values, beliefs and setting the standards of professional behavior.

Our Code of Conduct Course will teach you the 'Whys, Whats and How's' of a workplace code of conduct. You will learn why they are needed, who they apply to, how to develop and implement one, and how to train employees.

The reality is that in the work-world, not everything is clear-cut. Different people have many ideas about what is appropriate conduct and what isn’t. Taking this Code of Conduct Course will eliminate the guesswork out of proper behavior by showing an appropriate code of conduct.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Key Learning Objectives

  • Identify what a code of conduct is and why a business should have one.
  • Identify what goes into a code of conduct.
  • Discuss how to implement a code of conduct in the workplace.
  • Create a code of conduct for a business.

3. Conflict Resolution: Getting Along In The Workplace: Learn different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions

Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This course will teach you how to resolve conflict and gain positive results.

In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.

Key Learning Objectives

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of a conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time

The Respect In The Workplace 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Respect In The Workplace Online Certificate Course

 Module One: Getting Started

  • Workshop Objectives
  • Pre-Assignment

Module Two: What is Respect?

  • Defining Respect
  • Self-Respect
  • Owed Respect vs. Earned Respect
  • Measuring Respect
  • Respect for the Workplace
  • Case Study

Module Three: The Respectful Employee

  • Common Characteristics
  • The Importance of Mutual Respect
  • Earning Respect
  • Enhancing Professionalism
  • Being Liked vs. Being Respected
  • Case Study

Module Four: Disrespectful Behavior

  • Why These Behaviors Arise
  • Discrimination
  • Bullying
  • Harassment
  • What is Not Harassment?
  • Case Study

Module Five: Managing Emotions

  • Meaning of Emotions    
  • Negative Emotions at Work
  • Choosing Your Reactions
  • Absorbing Other People’s Emotions
  • The Positive Outcome
  • Case Study

Module Six: Respectful Communication Approaches

  • Self-Awareness
  • Active Listening
  • Nonverbal Communication
  • Verbal Communication
  • Constructive Disagreement
  • Case Study   

Module Seven: The Inclusive Mindset

  • The Inclusive Leader    
  • Diversity vs. Inclusion
  • Types of Workplace Diversity
  • Creating an Inclusive Workplace    
  • The Power of Words    
  • Case Study

Module Eight: Employee Recognition

  • Recognition and Respect
  • The Halo Effect
  • Giving Recognition
  • The Communication Component    
  • Improving Employee Recognition
  • Case Study

Module Nine: The R’s of Respect

  • Recognition
  • Responding
  • Reporting
  • Roles and Responsibilities
  • Rising Above
  • Case Study

Module Ten: Building a Respectful Workplace

  • It Starts With You
  • Team Contribution
  • Respecting Space and Boundaries
  • Workplace Ethics
  • Policies on Respect    
  • Case Study

Module Eleven: Benefits to the Business

  • Productivity and Knowledge
  • Employee Engagement
  • Job Satisfaction
  • Stress Reduction
  • The Welcoming Environment
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise    
  • Lessons Learned

Course 2 - Code of Conduct: Setting the Tone for Your Workplace Online Certificate Online Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Is It, and Why?

  • For Your Consideration, Part One
  • For Your Consideration, Part Two
  • Pre-Assignment Review

 Session 3: What to Leave In, What to Leave Out

  • What to Leave In, What to Leave Out
  • What to Include
  • What to Exclude
  • Identifying Areas of Risk, Part One
  • Identifying Areas of Risk, Part Two
  • Evaluation Methods
  • Who Writes It? Part One
  • Who Writes It? Part Two

 Session 4: What’s It All About?

  • In a Word
  • Spreading the Word
  • Training
  • Violations

 Session 5: A Random Sample

  • Sample Codes
  • Asimov’s Three Laws of Robotics
  • Code of Conduct for Members of the United States Armed Forces
  • Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programmes
  • For Your Consideration

 Session 6: What to Do When You Make a Mistake

  • What to Do When You Make a Mistake

 Session 7: Auditing

  • Auditing
  • Auditing Techniques
  • Sample Audit Questions

 Session 8: Putting it Together

  • The Toolbox
  • Online resources
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Conflict Resolution: Getting Along In The Workplace Online Certificate Course

 Session One: Course Overview

Session Two: Defining Conflict

  • What is Conflict?
  • Positives and Negatives

Session Three: Types of Conflict

Session Four: Open Conflict vs. Hidden Conflict

Session Five: Spontaneous and Reflective Behavior

Session Six: The Johari Window

  • Understanding the Johari Window
  • My Window
  • Case Study: Spontaneous and Reflective Behaviors

Session Seven: Stages of Conflict

  • The Five Stages of Conflict
  • Another Version of the Conflict Process
  • Conflict Outcomes
  • Strategies for Dealing with Conflict

Session Eight: Creating the Win/Win

Session Nine: Conflict Resolution Style Questionnaire

  • The Questionnaire
  • Scoring
  • The Conflict Grid
  • Pros and Cons

Session Ten: The Role of Communication in Conflict Resolution

  • The Communication Chain
  • Other Barriers
  • Establishing Positive Intent

Session Eleven: Active Listening Skills

Session Twelve: Paraphrasing Skills

  • What is Paraphrasing?
  • Making Connections

Session Thirteen: Powerful Questions

  • Asking Questions
  • Probing Techniques

Session Fourteen: Body Language

Session Fifteen: Pre-Assignment Review

Session Sixteen: The Conflict/Opportunity Test

  • The Conflict/Opportunity Test
  • Skills Test

Session Seventeen: Conflict and Its Resolution

  • Visualizing Conflict
  • A Strategy for Conflict Resolution

Session Eighteen: Helping Others Through Conflict

  • Preparing for Conflict
  • Conflict Resolution with Facilitation
  • Setting Norms
  • Coaching Through Conflict
  • Managing Your Emotions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value £300)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Training 2 Or More People?


Empower your business with access to 500+ job & soft skills online training courses.

SUCCESS PRO - For Business

Course Summary

Course ID: CFS02RITW3CB
Delivery Mode: Online
Access: Lifetime
Time: Study at your own pace
Duration: 18-24 Hours
Assessments: Yes
Qualification: Certificate

Learn More With Course Bundles

Popular Courses and Bundles

Get a FREE Career Planner